Agency manager Work, Jobs in Birmingham, Eng (with Salaries)

Duty Manager - Guest Experience
Albert's Schloss Birmingham —Birmingham
- £35,000 - £39,000 a year
- Full-time
- Hospitality
- Guest services
- Leadership
Quick apply
6d
Security Officer
Equans —Birmingham
- £29,290 a year
- Full-time
- Military
- Communication skills
- Annual leave
- Employee assistance programme
National Field Manager
Powerforce —Birmingham
- £42,000 a year
- Full-time
- Management
- Presentation skills
- Annual leave
- Employee discount
PA and Office Manager - WMG Academy Solihull
WMG Academy - UTC —Chelmsley Wood
- £34,000 - £38,220 a year
- Part-time
- Hybrid work
- Maintenance
- Administrative experience
- Supervising experience
- Referral programme
Quick apply
2d
Location Manager
Anchor —Redditch
- Up to £29,000 a year
- Communication skills
- Employee discount
Business Support & Operations Manager
i24 Group —Aston
- From £21,840 a year
- Part-time
- Management
- Customer service
- Supervising experience
- Flexible schedule
Quick apply
Operations Manager
Miss Macaroon C.I.C. —Aston
- £45,000 a year
- Full-time
- Team management
- Organisational skills
- In-person
- Free parking
- Store discount
Quick apply
6d
Estate Agent
The Property Experts —Solihull
- £8,400 a month
- Remote
- Sales
- Administrative experience
Team Manager
Walsall Council —Walsall
- £51,356 - £54,495 a year
- Full-time
- English
- Flexitime
2h
Collections Manager
Walsall Council —Walsall
- £42,839 - £46,142 a year
- Weekend availability
- English
- Organisational skills
- Communication skills
- Annual leave
- Flexitime
23h
Cluster Support Manager
WMGC —Birmingham
- £43,700 a year
- Hybrid work
- Analysis skills
- Project management
- Contracts
SIA Security Manager
Bridgegate Security (UK) Ltd —Birmingham
- £20 an hour
- Part-time
- Organisational skills
- In-person
- Leadership
Quick apply
5d
Account Manager, Birmingham
EverDriven Technologies LLC —Birmingham
- £60,000 - £70,000 a year
- Microsoft Word
- Spanish
- Microsoft Excel
- Employee assistance programme
- Employee discount
2d
Senior Manager Continuous Improvement
Homes England —Birmingham
- £59,631 - £69,548 a year
- Full-time
- Hybrid work
- Presentation skills
- SharePoint
- Annual leave
- Employee assistance programme
1d
Arena Supervisor | Gladiators Experience
Far and Beyond —Birmingham
- £16 an hour
- Weekend availability
- Supervising experience
Head of mobilisation
Sense —Birmingham
- £67,958 a year
- Full-time
- Leadership
- Communication skills
1d
Apprentice Site Manager
Equans —Birmingham
- Full-time
- Annual leave
- Employee assistance programme
12d
Social Value Officer
Equans —Birmingham
- Full-time
- Travel
- Annual leave
- Employee assistance programme
Deputy Manager
Salutem Care & Education —Birmingham
- £30,721 a year
Visitor Economy Communications Manager
WMGC —Birmingham
- Hybrid work
- Project management

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agency manager jobs near birmingham, eng

Duty Manager - Guest Experience

Albert's Schloss Birmingham -
Birmingham

Quick apply

Job details

Full-time
£35,000 - £39,000 a year
6 days ago

Benefits

Company pension

Qualifications

Hospitality
Guest services
Leadership
Communication skills
Hospitality management

Full job description

£35,000-39,000 per annum + up to 32% bonus per annum (paid quarterly)

Duty Manager – Guest Experience

Location:Albert's Schloss Birmingham

Salary:£35,000-39,000 per annum + up to 32% bonus per annum (paid quarterly)

At Albert's Schloss,we believe unforgettable guest experiences start with passionate people,brilliant energy,and operational excellence behind the scenes. We’re looking for a Duty Manager to focus on our Guest Experience; to lead the floor during peak service,champion hospitality standards,and help create exceptional moments for every guest who walks through our doors.

This role is perfect for someone who thrives in a fast-paced hospitality environment,has experience managing guest experience,is a whizz at reports and data and loves leading teams from the front,taking pride in making venues run smoothly,safely,and successfully.

What You’ll Be Doing

As Duty Manager – Guest Experience,you’ll play a key role in delivering outstanding hospitality while supporting the wider management team in the day-to-day operation of the venue.

Guest Experience & Service

Lead busy shifts as the acting Duty Manager,creating a positive and energetic atmosphere for guests and teams alike
Drive exceptional guest experiences through high standards of service and floor presence
Monitor guest feedback,resolve complaints professionally,and identify opportunities for improvement
Support venue-wide initiatives focused on enhancing service quality and guest satisfaction

Operational Excellence

Ensure all operational procedures,compliance checks,and cash handling processes are completed accurately
Carry out operational audits and maintain high standards across the venue
Support with managing PDQ systems,cash office reconciliation,and compliance administration
Maintain excellent standards of cleanliness,organisation,and safety throughout the venue

Team Leadership

Lead,coach,and motivate the team during shifts
Support the development of junior managers and supervisors
Foster a culture of professionalism,accountability,and continuous improvement
Be a visible and approachable leader for both guests and team members

Sustainability & Standards

Champion sustainable working practices within the venue
Support environmental initiatives and help reduce operational waste
Ensure safety and security procedures are followed,including lost property management and venue security standards

What We’re Looking For

Previous experience in a hospitality management or supervisory role
A confident and hands-on leader who leads by example
Strong organisational and problem-solving skills
Excellent communication and guest service skills
Experience handling guest feedback and resolving issues positively
Comfortable working in a fast-paced,high-volume environment
A passion for hospitality and creating memorable experiences

Rewards for your hard work

Competitive salary of £35,000–£39,000 per annum (depending on experience)
Bonus – earn up to 32% of annual salary (paid quarterly)
Guest experience monthly bonus
50% off at all Mission Mars venues for you and friends
Workplace pension scheme
Industry-leading training through Mission Mars Hospitality Management Academy
Invitations to major events including our annual Christmas Party & Awards,Summer BBQ and Annual Managers Conference
24/7 access to free,confidential mental health and wellbeing support
An independent culture where your ideas genuinely matter

We aim to respond to all applications within 7 days. No agencies please.

Albert’s Schloss is proudly part of Mission Mars. We’re committed to creating inclusive,exciting workplaces. If you need any reasonable adjustments during the recruitment process,contact us at [email protected].

Quick apply

Refine Your Search

agency manager jobs in birmingham, eng

Duty Manager - Guest Experience

Security Officer

National Field Manager

PA and Office Manager - WMG Academy Solihull

Location Manager

Business Support & Operations Manager

Operations Manager

Estate Agent

Team Manager

Collections Manager

Cluster Support Manager

SIA Security Manager

Account Manager, Birmingham

Senior Manager Continuous Improvement

Arena Supervisor | Gladiators Experience

Head of mobilisation

Apprentice Site Manager

Social Value Officer

Deputy Manager

Visitor Economy Communications Manager

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