Customer operations admin Work, Jobs in Birmingham, Eng (with Salaries)

Operations Compliance Officer
BCA Logistics —Birmingham
- £28,744 a year
- Monday to Friday
- Employee assistance programme
- Employee discount
Quick apply
Admin Assistant
UKDA Facilities Ltd —Dudley
- From £12.71 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
5d
Resident Services Assistant
ourHRpeople —Birmingham
- £28,000 a year
- Full-time
- English
- Microsoft Office
- In-person
- Health & wellbeing programme
- Life insurance
Quick apply
6d
Vehicle Admin and Sales Coordinator
25seven Campers Ltd —Bromsgrove
- £24,784.50 - £28,000.00 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
4d
Scheduler
Next Generation —Redditch
- From £28,000 a year
- Full-time
- Customer service
- Microsoft Office
- Analysis skills
Quick apply
5d
Engineering Administrator (Maternity Cover)
2 Sisters Food Group —West Bromwich
- Temporary
- Microsoft Excel
- Maintenance
- Bakery
- Employee assistance programme
3d
Parts Administrator - Birmingham
Regal Gaming Technologies —Birmingham
- £26,506.90 a year
- Full-time
- Microsoft Excel
- Driving
- Travel
Quick apply
2d
Assistant Store Manager
Levi Strauss & Co. —Birmingham
- Part-time
- Sales
- Customer service
Quick apply
6d
Administrator
Compass-uk.org —Birmingham
- £25,878 a year
- Overtime
- Social media management
- Customer service
- Travel
- Employee assistance programme
- Sick pay
9d
Office Administrator
Packaging Services Europe Ltd —Nuneaton
- £26,500 a year
- Full-time
- Microsoft Excel
- English
- Microsoft Office
Quick apply
Business Development Coordinator UK
Booking Experts —Birmingham
- Hybrid work
- Sales
- English
- Communication skills
- Flexible schedule
Flexible Host / Receptionist - Cornerblock
Bruntwood —Birmingham
- £27,976 a year
- Full-time
- Hospitality
- Annual leave
9d
Transport Admin Clerk
Alliance Healthcare —Birmingham
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Project Administrator
PSE —Droitwich
- Up to £26,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Free parking
- Sick pay
Quick apply
5d
Software Commercial Support
SCC —Birmingham
- £35,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- IT
Operations & Sales Support Administrator
Andrews Coatings Ltd —Wolverhampton
- £12.71 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Administrative experience
- Organisational skills
- Free parking
- Flexitime
Quick apply
Administrative & Operations Assistant
G H Stafford & Son LTD —Walsall
- £26,000 - £28,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Free parking
- Employee discount
Quick apply
9d
Communications and Events Supervisor - Campus Services - 48510 - Grade 6
University of Birmingham —Birmingham
- £33,002 - £39,906 a year
- Full-time
- Microsoft Office
- Hotel
- Project management
- Annual leave
- Sick pay
11d
Branch Administrator
AAH Pharmaceuticals —Tamworth
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Sick pay
4d
Internal Sales Coordinator
Keystone Group —Swadlincote
9d

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customer operations admin jobs near birmingham, eng

Operations Compliance Officer

BCA Logistics -
Birmingham

Quick apply

Job details

Permanent
£28,744 a year

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount
On-site parking

Full job description

About The Role

Who we are

BCA Logistics are part of Constellation Automotive Group, the largest vertically integrated digital car marketplace in Europe. We are backed up by industry leading technology, and have a nationwide team of logistics and inspection professionals, allowing us to offer a full range of integrated services, supporting our customers through the entire fleet management process.

With a head office based centrally in Birmingham, BCA logistics is a provider of vehicle inspection, collection & delivery services within the automotive supply chain on a nationwide basis. Typically operating at end of vehicle contract BCA Logistics inspects & collects in excess of 600, 000 vehicles per annum making it the largest provider of these services within the sector with further growth planned.

This is an exciting opportunity to join BCA Logistics, a fast-paced company that really values your skills and hard work.

Operations Compliance Officer

Monday to Friday (8.30am to 5.30pm)

£28744 Per Annum

Main purpose of job:

Main Responsibilities:

- Managing customer complaints, ensuring SLAs are met, tickets are raised correctly, daily checks against responses.
- Work with the Finance Admin team to address issues of driver fraud. Gather evidence, complete investigations, and act accordingly.
- Challenge drivers misusing company fuel cards e.g., out of hours use or excess fueling
- Deal with drivers with unacceptable behaviour or language.
- Address unauthorised use of vehicles e.g., excess miles. Drivers spoken to accordingly.
- Adjust driver bans and take appropriate action depending on the complaint.
- Investigate missing vehicles, locate them, and arrange collection and advise all of outcome.
- Reporting stolen vehicles to police and action accordingly, also general police enquiries.
- Spot checking correct documentation is in place for newly recruited contractors.
- Arranging vehicles to be released from Police compounds and collection.
- Data subject access requests & GDPR requests.
- Escalating unclear or non-compliant DBS to Ops management team.
- Liaise with other departments about issues and resolve the matter.

We’ve put everything in place to ensure you thrive. Competitive salaries, strong core values and an excellent benefits package that includes:

Onsite parking
Company Pension Scheme
Cycle to work scheme
An Employee Assistance Programme
Enhanced maternity, paternity, and adoption leave
Access to trained Mental Health First Aiders
Access to BCA Rewards which provides online and store discounts with a range of retailers
And so much more…

As the automotive industry changes, we’re changing with it - putting our people in the front seat for the journey. We’re the number one in what we do for a reason and that’s because of the people we have on our teams. If you want to be a part of a business like this; unrivalled, exciting and appreciative of the work you do, join BCA.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.

Thank you for your interest in working for us. Unfortunately, due to the volume of responses we cannot reply to every applicant, if you haven't heard from us in two weeks please assume you have been unsuccessful.

Quick apply

Refine Your Search

customer operations admin jobs in birmingham, eng

Operations Compliance Officer

Admin Assistant

Resident Services Assistant

Vehicle Admin and Sales Coordinator

Scheduler

Engineering Administrator (Maternity Cover)

Parts Administrator - Birmingham

Assistant Store Manager

Administrator

Office Administrator

Business Development Coordinator UK

Flexible Host / Receptionist - Cornerblock

Transport Admin Clerk

Project Administrator

Software Commercial Support

Operations & Sales Support Administrator

Administrative & Operations Assistant

Communications and Events Supervisor - Campus Services - 48510 - Grade 6

Branch Administrator

Internal Sales Coordinator

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