customer relations Work, Jobs in birmingham, eng (with Salaries)

Customer Relations Administrator
Scrivens Opticians and Hearing Care —Birmingham
- Full-time
- Communication skills
- Employee discount
Quick apply
4d
PNC Case Resulting Officer
West Midlands Police —Birmingham
- Full-time
- Microsoft Outlook
- Customer service
- Annual leave
- Employee discount
2d
Customer Relationship Manager
nGeneration —Tipton
- £32,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Resourcing Officer
Walsall Healthcare NHS Trust —Walsall
- £28,392 - £31,157 a year
- Full-time
- Remote
- Human resources
1d
Employee Relations Advisor
Poundland —Walsall
- Up to £35,000 a year
- Hybrid work
- Continuous improvement
- Communication skills
- Free parking
- Employee discount
2d
HR Advisor - Employee Relations
Atos —Birmingham
- Microsoft Office
- Human resources
- Organisational skills
- Annual leave
12d
Client Due Diligence Officer
Irwin Mitchell —Birmingham
- Organisational skills
Customer Success Manager, Birmingham
Dalux —Birmingham
Knowledge and Information Liaison Officer (KILO)
Ministry of Justice —Birmingham
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Annual leave
- Work from home
3d
Security - Security Officer
BidvestNoonan —Birmingham
- £12.98 an hour
- Part-time
- Communication skills
- Employee discount
Quick apply
Cloakroom Assistant - 16 hours a week
Resorts World Birmingham —Birmingham
- £10,649 a year
- Part-time
- Bar
- Resort
- Free parking
- Employee assistance programme
Quick apply
11d
Reception Multi Task Team member
ACCOR —Birmingham
- £12.73 an hour
- Weekend availability
- Sales
- Customer service
- English
2d
Business Support Administration Manager
Berkley Care Group —Leamington Spa
- £42,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
Customer Service Assistant
Royal Life Saving Society UK —Worcester
- £23,132.20 a year
- Part-time
- Customer service
- Microsoft Office
- IT
- Free parking
- Annual leave
Quick apply
11d
Front of House Manager
The Forest Hotel, Bar and Restaurant —Solihull
- £28,000 - £32,000 a year
- Full-time
- Bilingual
- Hospitality
- Customer service
- Free parking
- Employee discount
Quick apply
12d
Communications and Events Supervisor - Campus Services - 48510 - Grade 6
University of Birmingham —Birmingham
- £33,002 - £39,906 a year
- Full-time
- Microsoft Office
- Hotel
- Project management
- Sick pay
3d
Customer Care Representative - Birmingham
Crown Lift Trucks Ltd —Birmingham
- Microsoft Excel
- Customer service
- Administrative experience
- Annual leave
Quick apply
Office Coordinator
McDermotts —Birmingham
- Full-time
- Administrative experience
- Organisational skills
- Communication skills
- Free parking
10d
Fundraiser
Welcome —Birmingham
- £24,420 a year
- Part-time
- CRM software
- Customer service
- Analysis skills
- Free parking
- Sick pay
Quick apply
3d
Public Involvement Officer - Research and Knowledge Transfer - 107463 - Grade 6
University of Birmingham —Birmingham
- £33,002 - £39,906 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Sick pay

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Customer Relations Administrator

Scrivens Opticians and Hearing Care -
Birmingham

Quick apply

Job details

Full-time
4 days ago

Benefits

Employee discount
Transport links

Qualifications

Communication skills

Full job description

About the role

Are you passionate about helping people and delivering outstanding service? At Scrivens Opticians & Hearing Care, we are looking for a highly organised and professional Customer Relations Administrator to support our Customer Service team at our Head Office in Birmingham. This is a fantastic opportunity to build your career in a supportive and collaborative environment.

Responsibilities

Manage the customer care mailbox, handling enquiries and complaints with accuracy, solution focused approach and professionalism while meeting agreed service standards.
You will take ownership of cases, liaise with branches and internal teams, and ensure clear, consistent communication throughout.
Maintaining accurate records and working in line with GDPR, consumer rights, and company procedures is essential.
Contribute feedback and ideas to help continuously improve the customer experience

What we're looking for

We are seeking a motivated and passionate individual who can confidently work independently, able to prioritise your workload, and is comfortable dealing with sensitive information. You will have strong written communication skills, attention to detail, and the ability to manage multiple cases are key, along with a calm and professional approach under pressure.

This is an excellent opportunity for someone who is proactive, organised, and committed to delivering high standards of customer care.

What we offer

Full-time role with structured hours, Monday to Friday, with shifts between 08:00 and 18:00
Opportunities for career progression and personal development
A supportive and collaborative team environment
The chance to play a key role at the heart of the business
A rewarding position where your ideas and contributions are valued
A central location with great public transport links
28 days annual leave including bank holidays (pro-rata)
Generous staff discount scheme

Quick apply

Refine Your Search

customer relations jobs in birmingham, eng

Customer Relations Administrator

PNC Case Resulting Officer

Customer Relationship Manager

Resourcing Officer

Employee Relations Advisor

HR Advisor - Employee Relations

Client Due Diligence Officer

Customer Success Manager, Birmingham

Knowledge and Information Liaison Officer (KILO)

Security - Security Officer

Cloakroom Assistant - 16 hours a week

Reception Multi Task Team member

Business Support Administration Manager

Customer Service Assistant

Front of House Manager

Communications and Events Supervisor - Campus Services - 48510 - Grade 6

Customer Care Representative - Birmingham

Office Coordinator

Fundraiser

Public Involvement Officer - Research and Knowledge Transfer - 107463 - Grade 6

I want to receive the latest job alerts for customer relations in birmingham, eng

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