Dispatcher Work, Jobs in Birmingham, Eng (with Salaries)

Control Room Operator
Kier Group —Birmingham
- £26,227.50 - £28,000.00 a year
- Full-time
- Microsoft Office
- Travel
- Communication skills
- Flexible schedule
10d
Roster Support Specialist
XC Trains Limited —Birmingham
- Weekend availability
- Organisational skills
- IT
Quick apply
3d
Dispatch Packer
HATE MY PHONE LTD —Birmingham
- From £12.21 an hour
- Heavy lifting
- Forklift
- Warehouse experience
- Free parking
- Employee discount
Quick apply
10d
Scheduler
Wates —Birmingham
- Microsoft Outlook
- Organisational skills
Service Coordinator
Bailey & Bowes Recruitment —Solihull
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Free parking
- Sick pay
Quick apply
4d
Transport Customer Services Operator
Maritime Transport —Birmingham
- Full-time
- Microsoft Excel
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Transport Controller and Warehouse Operative
Carousel Logistics —Birmingham
- £31,000 a year
- Driving
- Organisational skills
- Warehouse experience
- Free parking
- Employee discount
Scheduling Coordinator
Stiltz Homelifts —Kingswinford
- £29,671 a year
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Employee discount
Quick apply
Traffic Clerk Night Shift - Between 05:00 – 07:00 Start Monday to Friday
Clarke Transport —Oldbury
- £12.79 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
8d
Transport Coordinator
WDC Automotive Ltd t/a wedelivercars.co.uk —Walsall
- £30,000 a year
- Full-time
- In-person
- Communication skills
- Time management
Quick apply
Transport Administrator
D E O'Reilly Ltd —Aldridge
- £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
Quick apply
5d
Field Service Coordinator
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Critical Incidents Co-Ordinator
ISS Facility Services —Marston Green
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
1d
Logistics Executive
Ref-Sol —Bromsgrove
- £27,000 - £35,000 a year
- Full-time
- English
- Analysis skills
- Organisational skills
Quick apply
5h
Planner
ISS Facility Services —Birmingham
- Rotating shift
- Organisational skills
- Communication skills
Fleet VOR Specialist
RAC —Walsall
- Customer service
- IT
Transport Coordinator - Nights
Muller Group —Droitwich
- £41,633.75 a year
- Full-time
- Free parking
- Annual leave
Customer Service Associate (12-month FTC)
Handicare —Kingswinford
- £25,000 - £26,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
2d
Transport Administrator
GXO Logistics —Birmingham
- £13 an hour
- Full-time
- Customer service
- Microsoft Office
- Warehouse experience
- Annual leave
- Employee discount
1d
Operations Supervisor
National Express West Midlands —Acocks Green
- £40,288.96 a year
- Full-time
- Employee assistance programme

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Control Room Operator

Kier Group -
Birmingham

Apply Now

Job details

Permanent | Full-time
£26,227.50 - £28,000.00 a year
10 days ago

Benefits

Company pension
Flexible schedule

Qualifications

GCSE
Microsoft Office
Communication skills

Full job description

Meet the recruiter

Jenny Buckley

Benefits

Life assurance

Kier Rewards

Additional holiday purchase opportunities

Matched pension scheme up to 7.5%

Enhanced family leave & policies

Share plan schemes

Free health & wellbeing services

Opportunity to purchase health benefits & insurance

Control Room Operator

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We're looking for a Control Room Operator to join our Birmingham team based in Thimble Mill Lane. Join our dedicated team as a Control Room Operator and become the vital connection between our clients and our service delivery.

Location: Thimble Mill Lane, Birmingham, B7 5HR - remote working available, with occasional travel to the office required

Hours: Permanent Fulltime 37.5 hours per week

Salary: £26,227.50 - £28,000 per year plus benefits

We are unable to offer certificates of sponsorship to any candidates in this role

What will you be responsible for?

As a Control Room Operator, you'll be managing enquiries, responding to urgent needs, and ensuring we not only meet but exceed our service level agreements in a supportive and collaborative environment.

Your day to day will include:

Receiving and categorising client enquiries, assigning emergency requests to the appropriate operatives using tracking systems
Recording all events accurately and monitoring attendance times against service level agreements
Developing strong working relationships with colleagues and clients to ensure smooth coordination of services
Managing customer queries and complaints with care and empathy, escalating when appropriate
Working as part of a supportive team covering shifts between 7am-8pm including some bank holidays

What are we looking for?

This role of Control Room Operator is ideal if you:

Have GCSE English and Mathematics (or equivalent qualifications)
Are confident and calm when making decisions, particularly when responding to urgent or time‑critical situations
Have previous experience working in a call centre or control room environment
Are solution focused and able to use your initiative within agreed procedures to resolve issues effectively
Are organised and can prioritise effectively when managing multiple tasks
Have excellent communication skills, both on the telephone and face‑to‑face, with the ability to convey clear and accurate information
Are proficient with the Microsoft Office package

Rewards and benefits

We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here.

Diversity and inclusion

Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview.

We look forward to seeing your application to #joinkier.

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Job Description - OCR Operator.docx

Location: Birmingham
Vacancy ID: 10141
Background check: None
Closing date: 26 Jun 2026
Flexible Working: No
Flexible working could include part time, job share, condensed hours, or flexible start/end times.

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dispatcher jobs in birmingham, eng

Control Room Operator

Roster Support Specialist

Dispatch Packer

Scheduler

Service Coordinator

Transport Customer Services Operator

Transport Controller and Warehouse Operative

Scheduling Coordinator

Traffic Clerk Night Shift - Between 05:00 – 07:00 Start Monday to Friday

Transport Coordinator

Transport Administrator

Field Service Coordinator

Critical Incidents Co-Ordinator

Logistics Executive

Planner

Fleet VOR Specialist

Transport Coordinator - Nights

Customer Service Associate (12-month FTC)

Transport Administrator

Operations Supervisor

I want to receive the latest job alerts for dispatcher in birmingham, eng

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Meet the recruiter

Jenny Buckley

Benefits

Control Room Operator

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