Duty manager/supervisor Work, Jobs in Birmingham, Eng (with Salaries)

Duty Manager - Guest Experience
Albert's Schloss Birmingham —Birmingham
- £35,000 - £39,000 a year
- Full-time
- Hospitality
- Guest services
- Leadership
Quick apply
6d
Estates Supervisor
Keys Group —Birmingham
- Up to £34,700 a year
- Monday to Friday
- Hybrid work
- Travel
- Employee assistance programme
- Employee discount
Quick apply
Site Supervisor - West Brom
BidvestNoonan —West Bromwich
- £17.88 an hour
- Full-time
- Supervising experience
- Team management
Quick apply
Assistant Manager - Erdington The Green
BoyleSports —Birmingham
- £13.20 an hour
Quick apply
Warehouse Supervisor
Encon Insulation —Birmingham
- Full-time
- Management
- Microsoft Office
- Team management
- Free parking
- Store discount
Quick apply
Duty Manager
SSP —Birmingham
- £13.61 - £15.11 an hour
- Part-time
- Supervising experience
- Employee discount
Quick apply
Communications and Events Supervisor - Campus Services - 48510 - Grade 6
University of Birmingham —Birmingham
- £33,002 - £39,906 a year
- Full-time
- Microsoft Office
- Hotel
- Project management
- Sick pay
1d
Duty Manager
Midlands Arts Centre —Birmingham
- £17,235 a year
- Part-time
- Management
- Customer service
- Microsoft Office
7d
Hub Construction Supervisor
Bauer Media Outdoor —Birmingham
- £40,000 - £45,000 a year
- Weekend availability
- Microsoft Office
- Supervising experience
- Construction
- Employee discount
- Life insurance
Quick apply
Recycling Operative
Recycling Lives Services —Birmingham
- £13 an hour
- Full-time
- Annual leave
Quick apply
19h
Assistant Manager - Acocks Green
BoyleSports —Birmingham
- £13.20 an hour
Quick apply
Shift Supervisor/Duty Manager
The Fountain Inn —Dudley
- £12.85 - £12.95 an hour
- Part-time
- Serving
- Hospitality
- Supervising experience
- Free parking
Quick apply
3d
Warehouse Operations Coordinator
Chyone Logistics Limited —Birmingham
- From £14 an hour
- Part-time
- Driving
- Warehouse experience
- In-person
Quick apply
7d
Material Handler
WHS Plastics —Birmingham
- Full-time
- Warehouse experience
- Communication skills
Quick apply
1d
Supervisor
Popeyes UK —Wednesbury
- £12.75 - £13.25 an hour
- Full-time
- Supervising experience
- Employee discount
- Flexible schedule
Quick apply
Assistant Store Manager
Footasylum —Birmingham
- Organisational skills
- Communication skills
Warehouse Manager M/F/X
PIP Global Safety —Wolverhampton
- Overtime
- Management
- ERP systems
- English
School Cleaner / Supervisor
Goldcrest Cleaning Ltd —Solihull
- From £14 an hour
- Part-time
- Supervising experience
- Organisational skills
- Cleaning
Quick apply
22h
Retail Supervisor
Screwfix —Wednesbury
- £14.08 an hour
- Weekend availability
- Employee discount
2d
Workplace Experience Manager
CBRE —Birmingham
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel

I want to receive the latest job alerts for duty manager/supervisor in birmingham, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

duty manager/supervisor jobs near birmingham, eng

Duty Manager - Guest Experience

Albert's Schloss Birmingham -
Birmingham

Quick apply

Job details

Full-time
£35,000 - £39,000 a year
6 days ago

Benefits

Company pension

Qualifications

Hospitality
Guest services
Leadership
Communication skills
Hospitality management

Full job description

£35,000-39,000 per annum + up to 32% bonus per annum (paid quarterly)

Duty Manager – Guest Experience

Location:Albert's Schloss Birmingham

Salary:£35,000-39,000 per annum + up to 32% bonus per annum (paid quarterly)

At Albert's Schloss,we believe unforgettable guest experiences start with passionate people,brilliant energy,and operational excellence behind the scenes. We’re looking for a Duty Manager to focus on our Guest Experience; to lead the floor during peak service,champion hospitality standards,and help create exceptional moments for every guest who walks through our doors.

This role is perfect for someone who thrives in a fast-paced hospitality environment,has experience managing guest experience,is a whizz at reports and data and loves leading teams from the front,taking pride in making venues run smoothly,safely,and successfully.

What You’ll Be Doing

As Duty Manager – Guest Experience,you’ll play a key role in delivering outstanding hospitality while supporting the wider management team in the day-to-day operation of the venue.

Guest Experience & Service

Lead busy shifts as the acting Duty Manager,creating a positive and energetic atmosphere for guests and teams alike
Drive exceptional guest experiences through high standards of service and floor presence
Monitor guest feedback,resolve complaints professionally,and identify opportunities for improvement
Support venue-wide initiatives focused on enhancing service quality and guest satisfaction

Operational Excellence

Ensure all operational procedures,compliance checks,and cash handling processes are completed accurately
Carry out operational audits and maintain high standards across the venue
Support with managing PDQ systems,cash office reconciliation,and compliance administration
Maintain excellent standards of cleanliness,organisation,and safety throughout the venue

Team Leadership

Lead,coach,and motivate the team during shifts
Support the development of junior managers and supervisors
Foster a culture of professionalism,accountability,and continuous improvement
Be a visible and approachable leader for both guests and team members

Sustainability & Standards

Champion sustainable working practices within the venue
Support environmental initiatives and help reduce operational waste
Ensure safety and security procedures are followed,including lost property management and venue security standards

What We’re Looking For

Previous experience in a hospitality management or supervisory role
A confident and hands-on leader who leads by example
Strong organisational and problem-solving skills
Excellent communication and guest service skills
Experience handling guest feedback and resolving issues positively
Comfortable working in a fast-paced,high-volume environment
A passion for hospitality and creating memorable experiences

Rewards for your hard work

Competitive salary of £35,000–£39,000 per annum (depending on experience)
Bonus – earn up to 32% of annual salary (paid quarterly)
Guest experience monthly bonus
50% off at all Mission Mars venues for you and friends
Workplace pension scheme
Industry-leading training through Mission Mars Hospitality Management Academy
Invitations to major events including our annual Christmas Party & Awards,Summer BBQ and Annual Managers Conference
24/7 access to free,confidential mental health and wellbeing support
An independent culture where your ideas genuinely matter

We aim to respond to all applications within 7 days. No agencies please.

Albert’s Schloss is proudly part of Mission Mars. We’re committed to creating inclusive,exciting workplaces. If you need any reasonable adjustments during the recruitment process,contact us at [email protected].

Quick apply

Refine Your Search

duty manager/supervisor jobs in birmingham, eng

Duty Manager - Guest Experience

Estates Supervisor

Site Supervisor - West Brom

Assistant Manager - Erdington The Green

Warehouse Supervisor

Duty Manager

Communications and Events Supervisor - Campus Services - 48510 - Grade 6

Duty Manager

Hub Construction Supervisor

Recycling Operative

Assistant Manager - Acocks Green

Shift Supervisor/Duty Manager

Warehouse Operations Coordinator

Material Handler

Supervisor

Assistant Store Manager

Warehouse Manager M/F/X

School Cleaner / Supervisor

Retail Supervisor

Workplace Experience Manager

I want to receive the latest job alerts for duty manager/supervisor in birmingham, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected