Engagement officer Work, Jobs in Birmingham, Eng (with Salaries)

Customer Engagement Officer
GreenSquareAccord —Birmingham
- £26,000 a year
- Organisational skills
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
7d
Tenant Engagement Officer
Dudley Metropolitan Borough Council —Dudley
- £35,412 - £38,220 a year
- Weekend availability
- Hybrid work
- Communication skills
2d
Public Contact Officer
West Midlands Police —Birmingham
- Full-time
- Annual leave
- Employee assistance programme
10d
Equality, Diversity and Inclusion (EDI) Officer
West Midlands Combined Authority —Birmingham
- £44,182 - £49,061 a year
- Part-time
- Analysis skills
- AI
- Communication skills
- Annual leave
- Employee discount
Community Engagement Officer
Radfield Home Care Worcester, Droitwich & Malvern —Worcester
- £28,000 a year
- Weekend availability
- Google Suite
- Management
- Sales
- Free parking
Quick apply
14d
OIE Project Support Officer
Birmingham City University —Birmingham
- £38,050 - £44,131 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- University
9d
Content & Digital Engagement Officer
Gordon Moody —Redditch
- £34,000 - £38,000 a year
- CRM software
- Social media management
- Organisational skills
Resident Engagement Officer
Extra Care —Coventry
- £37,500 a year
- Full-time
- Annual leave
- Life insurance
R0228 Scrutiny Panel Coordinator
West Midlands Office of the Police and Crime Commissioner —Birmingham
- £38,169 - £44,700 a year
- Part-time
- Hybrid work
- Supervising experience
- Project management
- Travel
- Annual leave
Quick apply
STEM Engagement Specialist (Education Officer)
The Smallpeice Trust —Leamington Spa
- £27,000 a year
- Full-time
- Hybrid work
- Engineering
- Microsoft Office
- Project management
- Life insurance
Quick apply
Contracts and Programme Monitoring Officer
Warwickshire County Council —Warwick
- £39,152 - £41,771 a year
- Full-time
- Data analysis skills
- English
- Contracts
- Annual leave
- Employee discount
9d
Community Safety Officer - Campus Services - 99701 - Grade 4
University of Birmingham —Birmingham
- £27,546 - £32,595 a year
- Full-time
- University
- IT
- Communication skills
- Annual leave
- Sick pay
Graduate Commercial Activity Officer
West Midlands Combined Authority —Birmingham
- £29,031 - £32,601 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
11d
Community Research Engagement Project Officer
Warwickshire Community and Voluntary Action —Solihull
- £32,500 a year
- Temporary
- Hybrid work
- Travel
- In-person
Quick apply
10d
Resourcing Officer
Department for Science, Innovation & Technology —Birmingham
- £36,735 - £39,670 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
9d
Tenant Liaison Officer
Liberty —Birmingham
- £29,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
1d
Membership Engagement Officer
National Association of Funeral Directors —Solihull
- £21,000 a year
- Part-time
- Customer service
- Administrative experience
- Travel
- Free parking
Quick apply
10d
Senior Content Officer – SuperTechWM
Birmingham City University —Birmingham
- £38,050 - £44,131 a year
- Part-time
- Hybrid work
- Project management
- University
- Financial services
18h
Public Relations Officer
Kevin & Bros LTD —Birmingham
- £41,700 - £43,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Annual leave
- Employee discount
Quick apply
RBC Enterprise Officer
Birmingham City University —Birmingham
- £35,331 - £39,002 a year
- Full-time
- Hybrid work
- Oracle
- Microsoft Office
- Administrative experience
12d

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engagement officer jobs near birmingham, eng

Customer Engagement Officer

GreenSquareAccord -
Birmingham

Quick apply

Job details

Permanent
£26,000 a year
7 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme

Qualifications

Organisational skills
IT
Communication skills

Full job description

Are you passionate about listening to customers and turning their feedback into meaningful improvements?

We re looking for a Customer Engagement Officer to join our growing Customer Engagement team. This is an exciting opportunity to play a key role in ensuring our customers voices influence how we design, deliver, and improve our services.

Location: Birmingham

Salary: £26,000 per annum

Hours: 37 hours per week (office based once day per week)

If you enjoy building relationships, analysing feedback, and creating opportunities for customers to have their say, we d love to hear from you.

What you ll be doing

Working closely with the Customer Engagement Manager and colleagues across the organisation, you ll:

Plan and deliver engaging customer events, consultations, and engagement activities.
Gather, analyse, and interpret customer feedback, survey results, and complaint trends.
Turn customer insight into clear recommendations that drive service improvements.
Support projects that put the customer voice at the heart of decision-making.
Work with teams across the business to promote a customer-focused culture.
Monitor actions and demonstrate the impact of customer feedback.
Help ensure engagement activities are inclusive and accessible for all customers.

What we re looking for

We re looking for a Customer Engagement Officer who is organised, enthusiastic, and committed to delivering an excellent customer experience. You ll have:

Experience supporting or delivering customer engagement or customer feedback activities.
Excellent communication skills and the ability to present information clearly.
A proactive, solution-focused approach.
Strong organisational skills and the ability to manage multiple priorities.
Good attention to detail, particularly when working with data and reports.
A genuine commitment to equality, diversity, and inclusive engagement.

It would be great if you also have

Experience working with diverse or hard-to-reach communities.
Experience supporting projects or service improvement initiatives.
A qualification or training in customer engagement, community development, or customer experience.

Why join us?

This is more than just a Customer Engagement Officer role. It s an opportunity to influence real change, work alongside passionate colleagues, and help shape services that have a positive impact on people s lives. If you re ready to use your skills to improve customer experiences and ensure every voice is heard, we d love to receive your application.

Why join us?

At GreenSquareAccord, you ll be part of a friendly, knowledgeable finance team that genuinely supports one another. We ll give you the opportunity to develop your technical skills, gain exposure to a complex and rewarding organisation, and play a meaningful role in helping us deliver great services to our customers.

If you re looking for a role where you can build your experience, learn from experienced colleagues and continue your professional development, we d love to hear from you.

The GSA Way

We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way.

A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is.

Our five core commitments are:

We believe our customer is everything
We are one team
We are supportive and caring
We are business-minded for social purpose
We are curious and ambitious.

You can read more about the GSA Way in our recruitment pack.

Benefits

In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes.

Trust based flexible working and supportive and friendly teams
25 days annual holiday entitlement, increasing to 30 days
Opportunity to buy or sell annual leave
A defined contribution pension scheme
Confidential Employee Assistance Programme (EAP).
Cycle to work Scheme

All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy. GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview. If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.

Quick apply

Refine Your Search

engagement officer jobs in birmingham, eng

Customer Engagement Officer

Tenant Engagement Officer

Public Contact Officer

Equality, Diversity and Inclusion (EDI) Officer

Community Engagement Officer

OIE Project Support Officer

Content & Digital Engagement Officer

Resident Engagement Officer

R0228 Scrutiny Panel Coordinator

STEM Engagement Specialist (Education Officer)

Contracts and Programme Monitoring Officer

Community Safety Officer - Campus Services - 99701 - Grade 4

Graduate Commercial Activity Officer

Community Research Engagement Project Officer

Resourcing Officer

Tenant Liaison Officer

Membership Engagement Officer

Senior Content Officer – SuperTechWM

Public Relations Officer

RBC Enterprise Officer

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