Front of house & client experience Work, Jobs in Birmingham, Eng (with Salaries)

Front of House & Client Experience Coordinator
LA Skin Clinic —Birmingham
- From £14 an hour
- Full-time
- Customer service
- English
- Front desk
- Free parking
- Employee discount
Quick apply
6d
LA Skin + Laser Front of House & Client Experience Coordinator Edgbaston Village, Birmingham • In
LA Skin Clinic —Birmingham
- From £14 an hour
- Full-time
- Customer service
- English
- Front desk
- Free parking
- Employee discount
Quick apply
6d
Welcome Host
Portico Corporate Reception Management —Birmingham
- £28,000 a year
- Full-time
- Customer service
- Annual leave
- Life insurance
Quick apply
17h
Appointment Coordinator
Venture Franchise Services —Birmingham
- £8.60 - £12.50 an hour
- 8 hour shift
- Front desk
- Store discount
- Profit sharing
Reception Team Leader
Portico Corporate Reception Management —Birmingham
- £28,392 a year
- Full-time
- Supervising experience
- IT
- Annual leave
- Life insurance
Quick apply
4d
Front of House
ORIGIN Restaurant & Bar —Worcester
- £12.21 - £14.48 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
2d
Sales Associate
School of Coding —Birmingham
- Up to £25,000 a year
- Full-time
- Sales
- Customer service
- AI
- Employee assistance programme
- Employee discount
Quick apply
11d
Front of House & Facilities Coordinator
Atlas Workplace Services —Coventry
- £28,500 a year
- First Aid Certification
- Plumbing
- HVAC
Quick apply
5d
Administrator/Receptionist
YMCA Black Country Group —Dudley
- £26,227.50 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
10d
Receptionist with Content Creation
The Reform Hub —Sutton Coldfield
- From £12 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Employee discount
Quick apply
Receptionist
Top Banana —Alcester
- From £27,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
- Life insurance
Quick apply
11d
Private Client Legal Secretary/PA
Meridian Private Client Solicitors Limited —Little Packington
- Up to £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Health & wellbeing programme
Quick apply
Mobile Support Host
Mitie —Birmingham
- £13.70 an hour
- Full-time
- Microsoft Outlook
- Customer service
- Computer literacy
360 Recruitment Consultant
TRC London —Birmingham
- £40,000 - £150,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Bachelor's degree
- Work from home
Quick apply
3d
Assistant Bars Manager, O2 Academy Birmingham
Live Nation —Birmingham
- Weekend availability
- Hospitality
- Bar
- Microsoft Office
11d
Event Executive
Brandon Hall Hotel —Coventry
- £28,000 a year
- Weekend availability
- CRM software
- Hospitality
- Sales
- Employee assistance programme
- Employee discount
Quick apply
Hospitality Manager- Birmingham City FC
Levy —Birmingham
- £36,000 a year
- Weekend availability
- Hospitality
- English
7d
PR Executive- Property
Gateley —Birmingham
- Annual leave
- Employee assistance programme
Front of House
VRS MIDLANDS —Stourport-on-Severn
- Up to £32,000 a year
- Full-time
- Customer service
- In-person
- Cash handling
- Annual leave
Quick apply
6d
16th Floor - Hospitality Assistant Manager
Lexington Catering —Birmingham
- £28,000 - £29,000 a year
- Full-time
- Hospitality
- Customer service
- Leadership
Quick apply

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Front of House & Client Experience Coordinator

LA Skin Clinic
Birmingham

Quick apply

Job details

Permanent | Full-time
From £14 an hour
6 days ago

Benefits

Free parking
Employee discount
On-site parking

Qualifications

Customer service
GCSE
English
Front desk
IT
Business

Full job description

LA Skin + Laser

Front of House & Client Experience Coordinator

Edgbaston Village, Birmingham In person

About LA Skin + Laser

At LA Skin + Laser we believe real confidence starts with feeling understood. We are a boutique skin and laser clinic in Edgbaston Village, known for combining advanced aesthetic treatments with a genuinely caring, personalised approach.

Our focus is never just on treatments. It is about creating an exceptional experience that makes every client feel comfortable, informed, and looked after from the moment they get in touch to long after they leave.

As our clinic continues to grow, we are looking for a warm, organised, and confident Front of House & Client Experience Coordinator to become part of our team. This role is ideal for someone who naturally enjoys people, thrives in a premium client environment, and has a genuine interest in skin, aesthetics, and the beauty industry.

The Role

Full time, permanent. Tuesday to Saturday. Pay from £14 per hour depending on experience.

You will be the first point of contact for our clients and you set the tone for their entire experience with us. From managing the diary and supporting consultations to handling enquiries, converting leads, and creating content that shows the day to day life of the clinic, this is a varied role with real opportunity to grow alongside the business.

This is a hands on, people first role. We want someone who loves being front of house, is confident on camera, and genuinely cares about clients having the best possible experience.

What You Will Be Responsible For

Client experience

Welcome every client warmly and deliver a five star experience from first contact through to follow up
Ensure a smooth, seamless check in and check out journey for every visit
Answer phone calls, emails, Instagram DMs, and WhatsApp enquiries promptly and professionally
Keep the clinic calm, organised, and to the premium standard we are known for

Bookings & sales

Manage the diary and booking system to keep both treatment rooms running efficiently
Respond to new enquiries quickly and guide clients towards the right treatment and a confirmed booking
Secure deposits and book consultations and appointments with confidence
Follow up warmly and consistently with leads who say “I will think about it” or stop replying, without ever sounding pushy
Support consultations and confidently discuss treatments, skincare, and courses
Help drive the business forward by hitting booking, conversion, and rebooking targets

Social media & content

Capture and post day to day moments from the clinic to Instagram and stories
Be comfortable and natural on camera, helping bring the brand to life on social media
Share treatments, behind the scenes, and clinic life in a way that feels authentically LA Skin
Work with the wider team to keep our social presence consistent and engaging

Clinic operations

Maintain accurate client records and keep our systems organised
Help with stock, retail, and keeping the clinic spaces immaculate
Support the wider team with day to day operations and uphold clinic standards and hygiene

Duties may evolve in line with the needs of the business.

What We Are Looking For

We are looking for someone who is naturally personable, proactive, and highly organised, with strong attention to detail and a real passion for client care. You will thrive in this role if you:

Have previous front of house, reception, clinic, spa, retail, or customer service experience
Enjoy speaking with people and are confident handling sales conversations both in person and over the phone
Know how to move a conversation towards a booking and follow up consistently
Are confident, warm, and able to build trust quickly
Are comfortable and confident on camera and enjoy creating social content
Have an interest in skincare, aesthetics, wellness, or the beauty industry
Are comfortable multitasking in a busy, fast paced environment
Are confident using booking software such as Phorest, or similar
Have excellent written and spoken English
Are motivated by results and want earning potential based on performance

Bonus points if you personally enjoy skincare, treatments, wellness, or keeping up with the aesthetics industry.

Benefits

Complimentary treatments
Discounts on skincare and products
Friends and family referral discounts
Free on site parking
Real opportunities for development within a growing clinic

How to Apply

If you love people, have a passion for aesthetics and client experience, and want to grow within a modern skin clinic, we would love to hear from you.

Apply with your CV and a short note telling us why you would be a great fit.

A short video introducing yourself is welcome and a lovely way to stand out.

LA Skin + Laser 38 Calthorpe Road, Edgbaston Village, Birmingham B15 1TS

Pay: From £14.00 per hour

Benefits:

Free parking
On-site parking

Experience:

Front of house/reception: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

front of house & client experience jobs in birmingham, eng

Front of House & Client Experience Coordinator

LA Skin + Laser Front of House & Client Experience Coordinator Edgbaston Village, Birmingham • In

Welcome Host

Appointment Coordinator

Reception Team Leader

Front of House

Sales Associate

Front of House & Facilities Coordinator

Administrator/Receptionist

Receptionist with Content Creation

Receptionist

Private Client Legal Secretary/PA

Mobile Support Host

360 Recruitment Consultant

Assistant Bars Manager, O2 Academy Birmingham

Event Executive

Hospitality Manager- Birmingham City FC

PR Executive- Property

Front of House

16th Floor - Hospitality Assistant Manager

I want to receive the latest job alerts for front of house & client experience in birmingham, eng

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