Front office team leader Work, Jobs in Birmingham, Eng (with Salaries)

Front Office Team Leader
Hyatt Regency Birmingham —Birmingham
- £27,664 a year
- Weekend availability
- Hotel
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Ticketing Services Executive
West Midlands Combined Authority —Birmingham
- £30,579 - £34,780 a year
- Part-time
- Customer service
- AI
- Communication skills
- Annual leave
- Employee discount
12d
Receptionist - Fixed Term
Hilton —Birmingham
- £12.71 an hour
- Weekend availability
- Customer service
- Hotel
- Front desk
- Employee stock purchase plan
- Annual leave
Customer Service Associate
Ambition Institute —Birmingham
- £26,227.50 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Continuous improvement
- Annual leave
9h
Front Office Manager
Voco St. Johns —Solihull
- From £32,000 a year
- Weekend availability
- Hotel
- Organisational skills
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
12d
Assistant Manager Front of House
Forest of Arden Hotel & Country Club —Birmingham
- £30,385 a year
- Full-time
- Hospitality
- Customer service
- Hotel
- Employee discount
- Referral programme
Quick apply
Guest Service Assistant
Staybridge Suites Birmingham —Birmingham
- From £13.21 an hour
- Part-time
- Microsoft Office
- Hotel
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
Corporate Services Team Leader
OSB Group —Wolverhampton
- £33,000 - £35,000 a year
- Full-time
- Management
- Front desk
Admin Team Leader
Eurest —Solihull
- £14.36 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Team Member (Delivery)
NEXT —Solihull
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
2h
Assistant Bars Manager, O2 Academy Birmingham
Live Nation —Birmingham
- Weekend availability
- Hospitality
- Bar
- Microsoft Office
Front Desk Manager
AC Hotel by Marriott Birmingham NEC and Airport —Birmingham
- Up to £27,551.79 a year
- Full-time
- Hospitality
- Hotel
- Supervising experience
- Free parking
- Employee discount
Quick apply
Team Member
NEXT —Wolverhampton
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
14h
Customer Services Team Manager
Coventry City Council —Coventry
- £33,699 - £39,862 a year
- Call to connect
- IT
- Communication skills
1d
Support Team Leader (Supported Exempt Accommodation)
Elmfield Housing —Sparkhill
- £28,275 - £35,000 a year
- Full-time
- English
- Microsoft Office
- Supervising experience
- Annual leave
Quick apply
6d
Operations Specialist III, High-Tech (UK)
Airspace —Birmingham
- £48,000 - £61,000 a year
- Remote
Quick apply
Team Manager - Assessment Service
Dudley Metropolitan Borough Council —Brierley Hill
- £55,461 - £59,414 a year
- Hybrid work
Service Manager - Assessment Service
Dudley Metropolitan Borough Council —Brierley Hill
- £60,913 - £64,869 a year
- Hybrid work
- Driving
- Leadership
- Communication skills
Town Planner (Planning Consultancy)
WSP —Birmingham
- Part-time
- Hybrid work
- Organisational skills
- Communication skills
- Flexitime
- Work from home
Sales Manager
OM Group —Coventry
- £45,000 - £55,000 a year
- Full-time
- Sales
- IT
- In-person
- Sick pay
Quick apply
5d

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Front Office Team Leader

Hyatt Regency Birmingham -
Birmingham

Apply Now

Job details

Full-time
£27,664 a year

Benefits

Employee assistance programme
Employee discount

Qualifications

IT
Communication skills
Hotel experience

Full job description

Summary

Team Leader – Front Office at Hyatt Regency Birmingham - You'll always be cared for here. Join Hyatt.

About Hyatt Regency Birmingham

Hyatt Regency Birmingham is ideally located in the heart of the city centre, adjacent to Symphony Hall and within walking distance of the International Convention Centre (ICC), Brindley Place, and the Bullring shopping centre. This contemporary four-star hotel offers direct access to the vibrant canal-side area and is a short stroll from Birmingham New Street Station. The hotel features 319 spacious guest rooms and suites, 12 versatile event spaces, a modern restaurant, a traditional pub-style bar, and a luxurious spa with an indoor pool and fitness centre.

Discover a career you didn't know existed.

As Team Leader – Front Office, you will work on a full-time basis, including weekends, you will oversee the smooth running of your shift. You will assist the Management Team in the effective operation of the Front Office Department ensuring maximum guest satisfaction, and adhering to the standard required by the hotel.

Some of your duties will include; supervising the Front Desk team, ensuring that all VIPs, World of Hyatt members and Regency Club guests are checked in as per Hotel policy. You will also, handle guest queries and complaints, reporting all complaints to your manager.

You will be expected to work 40 hours per week, 5 days out of 7 on a shift rota basis. Working early and late shifts, including weekends.

Qualifications

About you:

The ideal candidate will be passionate about providing the best customer service for all of our Guests, ensuring that we meet all of their needs.

You will have previous experience in a similar role, with a good knowledge of Hotel systems such as Opera and Reserve. You will have excellent IT and communication skills. As an organised, outgoing individual you will not be fazed by the diverse and challenging situations that you will deal with.

Working under pressure, you will be able to diffuse conflict, act quickly in response to changing guest demands and requirements.

What we offer

Salary: £27,664 per annum,

12 complimentary nights per year across Hyatt Hotels worldwide

Discounted stays for you and your family from day one

Discount on food & beverage when dining as a guest at selected Hyatt Hotels

Complimentary meals on duty

28 days holiday including bank holidays (increasing to 33 days)

Extensive learning and development opportunities

Headspace membership and access to our Employee Assistance Programme

A commitment to Diversity, Equity & Inclusion with opportunities to join one of our UK DE&I Chapters

Clear career progression and global mobility within Hyatt Hotels

(subject to T&C's)

Why join Hyatt?

At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Being part of Hyatt Regency Birmingham also means joining the Hyatt family which has over 1150 hotels in over 70 different countries, also recognised as a Great Place to Work Company!

Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.

Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.

Next steps: Apply today for this Front Office - Team Leader role and start your journey with Hyatt Hotels!

Apply Now

Refine Your Search

front office team leader jobs in birmingham, eng

Front Office Team Leader

Ticketing Services Executive

Receptionist - Fixed Term

Customer Service Associate

Front Office Manager

Assistant Manager Front of House

Guest Service Assistant

Corporate Services Team Leader

Admin Team Leader

Team Member (Delivery)

Assistant Bars Manager, O2 Academy Birmingham

Front Desk Manager

Team Member

Customer Services Team Manager

Support Team Leader (Supported Exempt Accommodation)

Operations Specialist III, High-Tech (UK)

Team Manager - Assessment Service

Service Manager - Assessment Service

Town Planner (Planning Consultancy)

Sales Manager

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