Guest service assistant Work, Jobs in Birmingham, Eng (with Salaries)

Guest Service Assistant
Holiday Inn Birmingham City Centre —Birmingham
- Weekend availability
- Customer service
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
4h
General Assistant
The Saffron centre —Birmingham
- From £12.71 an hour
- Part-time
- Microsoft Powerpoint
- Cleaning
- In-person
Quick apply
2d
General Assistant
Showcase Cinemas —Dudley
- Part-time
- Customer service
- Guest services
- Communication skills
- Annual leave
- Employee assistance programme
F&B Assistant
Radisson Hotel Group —Birmingham
- £26,538.48 a year
- Part-time
- Customer service
- Hotel
- Communication skills
- Employee discount
Quick apply
Guest Service Assistant
Holiday Inn Birmingham Bromsgrove —Bromsgrove
- £12.71 an hour
- Weekend availability
- Bar
- Hotel
- Communication skills
- Employee discount
Quick apply
3d
Kennel Assistant
Bark Inn Kennels —Bromsgrove
- £10.85 - £12.71 an hour
- Part-time
- Heavy lifting
- Customer service
- Cleaning
Quick apply
10d
Front of House Assistant
Bannatyne —Birmingham
- £12.71 an hour
- Weekend availability
- Bar
- Organisational skills
- Front desk
- Annual leave
- Employee assistance programme
10d
Care Assistant
McCarthy & Stone —Birmingham
- £13.26 - £14.56 an hour
- Part-time
- Travel
- In-person
- No travel
- Paid training
- Annual leave
Quick apply
Food & Beverage Assistant
Aloft Birmingham & Eastside Rooms Conference Centre —Birmingham
- Up to £13.45 an hour
- Part-time
- Serving
- Customer service
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Food and Beverage Assistant - Hilton Garden Inn Birmingham
Valor Hospitality —Birmingham
- £12.71 an hour
- Weekend availability
- Serving
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
4d
Guest Services Assistant - Zero Hours
The Belfry Hotel & Resort —Sutton Coldfield
- £12.71 - £13.17 an hour
- Weekend availability
- Hotel
- Resort
- Free parking
- Health & wellbeing programme
Quick apply
Guest Services Assistant - Zero Hours
The Belfry —Sutton Coldfield
- £12.71 - £13.17 an hour
- Part-time
- Hotel
- Resort
- Free parking
- Health & wellbeing programme
Quick apply
Guest Experience Assistant (FTC - Maternity Cover)
true Student Living Birmingham —Birmingham
- £13 an hour
- Social media management
- Bachelor's degree
- Front desk
- Employee discount
Quick apply
7d
Operations Assistant
Nuvo Hotel goup Ltd —Birmingham
- £13.00 - £14.15 an hour
- Weekend availability
- Hospitality
- Customer service
- English
- Free parking
- Paid training
Quick apply
7d
Food and Beverage Assistant - Part-time
Hilton —Birmingham
- £12.71 an hour
- Part-time
- Bar
- Cleaning
- Restaurant
- Employee stock purchase plan
- Annual leave
Hotel Kitchen - Team Member
Premier Inn —Birmingham
- Up to £13.06 an hour
- Part-time
- Serving
- Hotel
- Cleaning
- Employee discount
Quick apply
Hotel Night Guest Assistant
Ramada Solihull —Solihull
- £12.71 an hour
- Full-time
- Hotel
- Front desk
- In-person
- Employee discount
Quick apply
14d
Cafe Assistant
vert cafe —Sutton Coldfield
- Weekend availability
- Serving
- Cleaning
- Cash handling
Quick apply
13d
Leisure Club Assistant
Valor Hospitality —Solihull
- £12.71 an hour
- Weekend availability
- First Aid Certification
- Front desk
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Housekeeping Assistant
Kings Court Hotel —Alcester
- From £12.71 an hour
- Part-time
- Hotel
- Organisational skills
- Cleaning
- Free parking
- Health & wellbeing programme
Quick apply

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guest service assistant jobs near birmingham, eng

Guest Service Assistant

Holiday Inn Birmingham City Centre -
Birmingham

Quick apply

Job details

Full-time
4 hours ago

Benefits

Cycle to work scheme
Discounted or free food
Company pension
Employee assistance programme
Employee discount
Referral programme

Qualifications

Guest relations
Hotel and accommodations experience
Customer service
Customer interaction
Communication skills

Full job description

Job Ref: CG12983

Branch: Holiday Inn Birmingham City Centre

Location: Holiday Inn Birmingham City Centre, Birmingham

Salary/Benefits: IHG Benefits + Cairn Staff Rate + Other Benefits!

Contract type: Permanent

Hours: Full Time

Shift pattern: Shifts Weekend work

Hours per week: 40

Posted date: 07/08/2026

Closing date: 06/09/2026

Working with us provides great benefits, including:

Access your pay as you earn it through our financial wellbeing platform ‘Wagestream,’ a tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
Discounted Hotel Stays across our UK sites, and if you work for a branded venue, around the World!
50% off Food Beverage at all our Hotels FB Venues
Spa Discounts at our venues with a Spa
Retail, Cinema Leisure Discounts
Development Opportunities via our ‘Grow with us’ initiative, including Apprenticeship opportunities, our Development Programmes, and more!
Monthly ‘Star of the Month’ Awards
Long-service Awards, that start after 1 year of service
‘Recommend a Friend’ Incentive – Be rewarded for referring someone you know!
Access to a confidential ‘Employee Assistance Programme (EAP)’ available 24/7, 365 days per year.
Pension Scheme
Other incentive programmes that run throughout the year

About the role…

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Guest Service Assistant (GSA), you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience, you’ll also create the warm atmosphere that makes our guests feel at home in any location. In this multi-skilled role you may also be involved in reservations, sales and revenue, preparing and serving food and drinks and organising the conference and events facilities.

About you…

You'll have previous experience working within a hotel environment, preferably on Reception, and it would be advantageous if you had experience with Opera PMS. Additionally:

Strong communication skills through a variety of means
Excellent interpersonal and customer relation skills to ensure a seamless and memorable experience, proactively resolving any challenges that may arise
Flexible and adaptable, with the ability to stay calm under pressure, adapting your approach to complete routine and non-routine tasks
High attention to detail and accuracy – great at managing one’s own time

About us…

At Cairn Group we're ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we're focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide.

#INDLP

The Cairn Group’s Holiday Inn Birmingham City Centre is a modern hotel conveniently located near to the Birmingham New Street train station.
The hotel is within an easy walk of the great bars and restaurants found in the Arcadian complex, as well as both the Hippodrome and New Alexandra theatres, Birmingham’s China Town district, The Mailbox shopping centre and the Bullring commercial area.

Benefits:
IHG Staff Rate Scheme
IHG Friends Family Rate
IHG Brand Training
Cairn Group Staff Discount Scheme
Retail and travel discounts
Recruit a friend Scheme
Induction and training programme
Star of the Month Golden Ticket Award
Pension scheme
'Cairn Academy' Training Development Opportunities
Uniform
Cycle 2 work scheme*
(* Applies to positions above minimum wage)

Quick apply

Refine Your Search

guest service assistant jobs in birmingham, eng

Guest Service Assistant

General Assistant

General Assistant

F&B Assistant

Guest Service Assistant

Kennel Assistant

Front of House Assistant

Care Assistant

Food & Beverage Assistant

Food and Beverage Assistant - Hilton Garden Inn Birmingham

Guest Services Assistant - Zero Hours

Guest Services Assistant - Zero Hours

Guest Experience Assistant (FTC - Maternity Cover)

Operations Assistant

Food and Beverage Assistant - Part-time

Hotel Kitchen - Team Member

Hotel Night Guest Assistant

Cafe Assistant

Leisure Club Assistant

Housekeeping Assistant

I want to receive the latest job alerts for guest service assistant in birmingham, eng

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