manager of workplace operations Work, Jobs in birmingham, eng (with Salaries)

Operations Manager
Miss Macaroon C.I.C. —Aston
- £45,000 a year
- Full-time
- Team management
- Organisational skills
- In-person
- Free parking
- Store discount
Quick apply
7d
Operations Manager
CBRE —Birmingham
- Full-time
- Leadership
Duty Manager - Guest Experience
Albert's Schloss Birmingham —Birmingham
- £35,000 - £39,000 a year
- Full-time
- Hospitality
- Guest services
- Leadership
Quick apply
7d
Shift Operations Manager
Well Pharmacy —Redditch
- Up to £45,000 a year
- 8 hour shift
- Continuous improvement
- Organisational skills
- Warehouse experience
- Employee discount
Property Operations Manager
Volvo Group —Warwick
- £48,000 - £52,000 a year
- Continuous improvement
- Contracts
- Leadership
- Employee assistance programme
- Employee discount
11d
Operations Manager
Leonardo Hotel Hinckley Island —Hinckley
- Hotel
- Referral programme
Quick apply
4d
National Contract Manager
Atlas Workplace Services —Birmingham
- Up to £50,000 a year
- Travel
- Contracts
Quick apply
EPR Operational Lead
The Royal Orthopaedic Hospital NHS Foundation Trust —Birmingham
- £57,528 - £64,750 a year
- Full-time
- IT
4d
Imaging Department Assistant
The Royal Orthopaedic Hospital NHS Foundation Trust —Birmingham
- £25,272 a year
- Weekend availability
2d
Workplace Experience Manager
CBRE —Birmingham
- Full-time
- Hospitality
- Customer service
- Continuous improvement
- Employee discount
7d
Senior Healthcare Administration Manager
Cuervos Integrated Services Ltd —Birmingham
- £5,700 - £6,000 a month
- Full-time
- Management
- GP surgery experience
- Administrative experience
Quick apply
12d
Marcus by Goldman Sachs, Contact Centre Team Manager, Associate, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Customer service
- Banking
- Employee assistance programme
Compliance Manager
Inizio —Birmingham
Bereavement Officer
Birmingham City Council —Birmingham
- £35,412 - £44,075 a year
- Weekend availability
- Customer service
- Computer literacy
- Organisational skills
- Annual leave
- Employee assistance programme
7d
Commercial Operations and Efficiency Manager
West Midlands Combined Authority —Birmingham
- £50,372 - £56,127 a year
- Part-time
- Project management
- AI
- Business
- Annual leave
- Employee discount
7d
Marcus by Goldman Sachs, Fraud Investigations and Operations Manager, Analyst, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Employee assistance programme
Marcus by Goldman Sachs, Customer Operations Manager, Associate, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Customer service
- Mentoring
- Communication skills
- Employee assistance programme
Scheme Operations Manager
Low Carbon Contracts Company —Birmingham
- £55,000 a year
- Hybrid work
- English
- Continuous improvement
- Contracts
- Annual leave
- Work from home
Quick apply
Senior Telecommunications Operations Manager
Defaccino Professional Services Group —Birmingham
- £6,800 - £7,000 a month
- Full-time
- Computer networking
- In-person
- Leadership
Quick apply
12d
Marcus by Goldman Sachs, Complaints Manager, Associate, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Customer service
- Leadership
- Communication skills
- Employee assistance programme

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Operations Manager

Miss Macaroon C.I.C. -
Aston

Quick apply

Job details

Full-time
£45,000 a year
7 days ago

Benefits

Free parking
Casual dress
Store discount
Discounted or free food
Company pension
Company events
Employee discount
Sick pay
On-site parking

Qualifications

Database management
Data management
Team management
Organisational skills
Leadership
Communication skills

Full job description

Job Overview

Miss Macaroon is baking a brighter future, we provide long term unemployed young people opportunities to gain skills that can change their lives. Set up in 2011 we are an innovative social enterprise working with 18 - 35 year olds in Birmingham and 18-30 year olds in Walsall, who may have experienced significant trauma and present with complex interpersonal, behavioural and emotional issues, to build their skills, confidence and get them into work.

Do you have proven leadership skills, excellent people development skills, a strong work ethic and a passion for quality? We are seeking an experienced General Operations Manager with the expertise, commitment and values to make a real difference to the lives of young people. You must thrive in a busy environment and be passionate about working in an ambitious and changing social enterprise. This is a new role and you will be instrumental in leading Miss Macaroon to move to the next stage of our development, whilst having great job satisfaction from seeing our transformational impact on young people’s lives.

The Operations manager holds responsibility for quality, delivery and manages Miss Macaroon range of programmes, products, services and sites. The post is responsible for a team of 12 - 15 employees based across the production kitchen and head office in Aston, retail store at Resorts World and collaborative partnership in Walsall town centre..

Duties

People and General Management
Lead, develop and manage the team to achieve high performance and drive results, raising any risk and performance issues to the CEO.
Accountable for each individual learner’s progression through the programme and into work, so they can reach their full potential across their whole journey with Miss Macaroon and moving into employment.
Ensure regular, effective self-assessment is carried out and quality improvement plans are implemented across kitchen production, retail sales and programme delivery (education programme and wellbeing elements).
Support the continued enhancement of the vision and strategy for internal learning and development, including CPD, aligning learning processes with strategic and tactical plans, including gaining new contracts.
Ensure all monitoring and evaluation data is gathered and analysed by the programme delivery teams, utilising data as a reflection and improvement tool.
Manage relationships and outputs of agencies and suppliers including HR, Accounting, Counsellors and Marketing.
Responsible for ensuring the organisation is legally compliant, including being Safeguarding Designated Lead and Health and safety lead.
Accountable for ensuring KPIs across our office, production kitchen, retail stores and training spaces are met and delivered on time and budget, including achievement, retention, spend and other contractual obligations for all funders and contractors.
Lead on partnership working with key stakeholders at senior levels in public, private and third sector organisations enhancing the development and delivery of programmes.
Responsible for recruitment, induction, training of new team members and management of people processes, records and people development

Essential requirements

Experience of leading and managing a team, preferably obtained in the charity and/or education sectors and using formal appraisal systems
Proven track record of managing multiple projects under a programme of funded activity with at least 3 years’ experience in a third sector setting
Experience of working to agreed delivery targets, monitoring outcomes, project evaluation and report writing
Highly capable of managing multiple priorities and stakeholders
Experience of representing an organisation to external partners
Experience of supporting and/or coaching others to develop good practice, processes and resources that support quality and effectiveness of delivery
Skilled in conducting evaluation to understand impact, using outcomes to recommend developments and improvements, developing efficient workflows, implementing processes to maximise resources
Experience of carrying out needs assessments with users of services
Excellent organisational and record keeping skills, with experience of using data management tools to monitor and manage information
Exceptional verbal and written communication skills with the ability to present information to a wide audience at all levels
Systems and database management experience to monitor impact
Finance and budget experience
Experience of overseeing GDPR and copyright compliance
Safeguarding experience

Desirable requirements

Experience of working with young people with multiple and complex needs
Experience of the learning sector
Generating income from statutory sources and grantmaking trusts
Experience of working with people on the Autism spectrum, with mental health issues, learning difficulties, Care leavers, ex-offenders, women, BAME communities.
Experience of working in a social enterprise or small charity
Safeguarding accreditations
Experience of working in a trauma informed way

Benefits: Competitive holiday entitlement including long service holiday increases, workplace pension, unique, experiential induction, a structured, year-round performance review process focused on developing you in your current role and exploring opportunities for the future, staff discount on food.

Additional information about this role: All staff are responsible for the health and safety of themselves and others. All staff must behave as role models for Fairer Future Programme trainees and represent the social enterprise within the company values. Miss Macaroon is a disability confident employer and as such welcome applications from all sections of the community and we recruit within the guidelines of our equal opportunities policy. Should you have any questions about this role you can call 0121 359 0700 or email [email protected] and ask to speak to the hiring manager. To enable us to make a safer recruitment decision and ensure our trainees are safeguarded we require an Enhanced DBS Check to be completed prior to starting this role.

Pay: £45,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Discounted or free food
Employee discount
Free parking
On-site parking
Sick pay
Store discount

Work Location: In person

Quick apply

Refine Your Search

manager of workplace operations jobs in birmingham, eng

Operations Manager

Operations Manager

Duty Manager - Guest Experience

Shift Operations Manager

Property Operations Manager

Operations Manager

National Contract Manager

EPR Operational Lead

Imaging Department Assistant

Workplace Experience Manager

Senior Healthcare Administration Manager

Marcus by Goldman Sachs, Contact Centre Team Manager, Associate, Birmingham

Compliance Manager

Bereavement Officer

Commercial Operations and Efficiency Manager

Marcus by Goldman Sachs, Fraud Investigations and Operations Manager, Analyst, Birmingham

Marcus by Goldman Sachs, Customer Operations Manager, Associate, Birmingham

Scheme Operations Manager

Senior Telecommunications Operations Manager

Marcus by Goldman Sachs, Complaints Manager, Associate, Birmingham

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