Moorfields eye hospital nhs foundation trust Work, Jobs in Birmingham, Eng (with Salaries)

Urgent Treatment Centre Wayfinder
Sandwell and West Birmingham NHS Trust —Smethwick
- £25,272 a year
- Full-time
- Communication skills
10d
Band 3 Receptionist/Administrator - Longbridge CMHT
Birmingham and Solihull Mental Health NHS Foundation Trust —Birmingham
- £25,760 - £27,476 a year
- Full-time
- Administrative experience
- Organisational skills
6d
Band 4 Medical Secretary - Mood Disorder Team
Birmingham and Solihull Mental Health NHS Foundation Trust —Birmingham
- £28,392 - £31,157 a year
- Full-time
11d
Trainee Advanced Clinical Practitioner- Acute Medicine
Walsall Healthcare NHS Trust —Walsall
- £49,387 - £56,515 a year
- Full-time
- Master's degree
2d
Band 6 Senior Mental Health Practitioner
Birmingham and Solihull Mental Health NHS Foundation Trust —Birmingham
- £39,959 - £48,117 a year
- Full-time
- School
13d
Band 3 Team Administrator - Youth Justice Service
Birmingham and Solihull Mental Health NHS Foundation Trust —Birmingham
- £25,760 - £27,476 a year
- Part-time
11d
Medical Secretary - ENT- Fixed Term
Sandwell and West Birmingham NHS Trust —Birmingham
- £28,392 - £31,157 a year
- Part-time
- IT
- Typing
- Communication skills
3d
Band 4 Liaison Psychiatry Medical Administrator
Birmingham and Solihull Mental Health NHS Foundation Trust —Smethwick
- £28,392 - £31,157 a year
- Part-time
5d
Band 3 Senior Administrator - FTB
Birmingham and Solihull Mental Health NHS Foundation Trust —Birmingham
- £25,760 - £27,476 a year
- Full-time
- Organisational skills
- Communication skills
3d
Band 8a People Partner - Trust HQ/Home Working
Birmingham and Solihull Mental Health NHS Foundation Trust —Birmingham
- £57,528 - £64,750 a year
- Full-time
- Hybrid work
- Human resources
- Leadership
3d
Ward Based Pharmacy Technician
Sandwell and West Birmingham NHS Trust —Birmingham
- £28,392 - £31,157 a year
- Weekend availability
- Communication skills
11d
Anatomical Pathology Technician
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £28,392 - £31,157 a year
- Full-time
- Computer literacy
- Communication skills
4d
Main Reception and PALS Team Leader
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £32,073 - £39,043 a year
- Part-time
4d
Service Manager
Sandwell and West Birmingham NHS Trust —Birmingham
- £49,387 - £56,515 a year
- Full-time
4d
Macmillan Gynae Oncology Navigator
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £28,392 - £31,157 a year
- Part-time
9d
Radiotherapy Service Technician
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £39,959 - £48,117 a year
- Full-time
12d
General Office Support Officer
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £25,760 - £27,476 a year
- Full-time
2d
Interventional Radiology Medical Secretary
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £28,392 - £31,157 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
2d
Pharmacy Team Support
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £25,760 - £27,476 a year
- Full-time
- Annual leave
- Flexible schedule
2d
Band 7 Team Manger - Specialist Eating Disorders
Birmingham and Solihull Mental Health NHS Foundation Trust —Weoley
- £49,387 - £56,515 a year
- Full-time
- Leadership
10d

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moorfields eye hospital nhs foundation trust jobs near birmingham, eng

Urgent Treatment Centre Wayfinder

Sandwell and West Birmingham NHS Trust -
Smethwick

Apply Now

Job details

Full-time
£25,272 a year
10 days ago

Qualifications

Communication skills

Full job description

We are seeking a motivated and reliable individual to join our team as an Urgent Treatment Centre Wayfinder. The role is key to supporting safe and efficient patient flow between A&E and the Urgent Treatment Centre.

You will provide a visible, patient‑facing wayfinding and escort service, guiding patients through the hospital, including restricted clinical areas, and ensuring they reach the correct service safely and without delay.

Working closely with clinical teams, you will help reduce overcrowding, improve patient experience, and support timely access to care. This role requires excellent communication skills, a professional and compassionate approach, and the ability to work in a busy, fast‑paced environment.

Main Duties of the Job

Provide a visible wayfinding and escort service for patients between A&E and the Urgent Treatment Centre

Support safe and timely patient flow across departments, particularly during busy periods

Assist patients, including those with mobility needs, ensuring they reach the correct service without delay

Work closely with clinical teams to improve patient experience and reduce overcrowding

Maintain a professional, compassionate approach when interacting with patients, relatives and visitors

Sandwell and West Birmingham NHS Trust (SWB) serves Birmingham and the Black Country – one of the country’s most culturally diverse areas. It’s a friendly and welcoming place – a place where you can belong, and a place where you can grow.

We care for our patients, we care about our population, and we care about our people.

Our values – Ambition, Respect and Compassion – are at the heart of who we are. They guide us every step of the way; how we work with each other, and how we look after our patients and their families; how we respect and value the rich diversity of our team and our community.

Our Trust has always aspired to be more than a hospital, more than a healthcare provider. Our purpose is to “Improve the Life Chances and Health Outcomes of our Population.” It is what inspires, drives, and unites us every day. It’s what makes us unique.

We want working at SWB to feel like more than just a job. We want our Trust to be a place where you can feel you belong. A place where you feel happy, safe, and rewarded. A place where you can develop your career in whatever way you choose. When we say we’re ‘with you all the way’ we want you to know that we mean it. Visit the SWB website to find out more about our ambitions and people plans.

Detailed Job Description and Main Responsibilities

Escort patients (including wheelchair use where required) between A&E, UTC and hospital exits

Ensure patients are supervised at all times when moving through restricted and clinical areas

Liaise with nursing and streaming staff to support effective patient movement and pathway compliance

Assess patients’ ability to mobilise safely and provide assistance where needed

Provide clear directions and information about hospital services and facilities

Maintain patient confidentiality and adhere to safeguarding, infection prevention, and health & safety policies

Report incidents, concerns or risks promptly in line with Trust procedures

Participate in training, team briefings, and support induction of new staff or volunteers

Remain calm and professional in a fast-paced, sometimes challenging environment

Apply Now

Refine Your Search

moorfields eye hospital nhs foundation trust jobs in birmingham, eng

Urgent Treatment Centre Wayfinder

Band 3 Receptionist/Administrator - Longbridge CMHT

Band 4 Medical Secretary - Mood Disorder Team

Trainee Advanced Clinical Practitioner- Acute Medicine

Band 6 Senior Mental Health Practitioner

Band 3 Team Administrator - Youth Justice Service

Medical Secretary - ENT- Fixed Term

Band 4 Liaison Psychiatry Medical Administrator

Band 3 Senior Administrator - FTB

Band 8a People Partner - Trust HQ/Home Working

Ward Based Pharmacy Technician

Anatomical Pathology Technician

Main Reception and PALS Team Leader

Service Manager

Macmillan Gynae Oncology Navigator

Radiotherapy Service Technician

General Office Support Officer

Interventional Radiology Medical Secretary

Pharmacy Team Support

Band 7 Team Manger - Specialist Eating Disorders

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