Customer Advisor
Boots —Birmingham
- £16 an hour
- Part-time
- Customer service
- In-person
- Employee assistance programme
- Employee discount
Senior Space Crisis Exercising and Training Advisor
Department for Science, Innovation & Technology —Birmingham
- £44,620 - £49,065 a year
- Part-time
- Hybrid work
- Management
- Presentation skills
- IT
- Annual leave
- Employee discount
2h
Insurance Advisor
Norton Insurance Brokers Ltd —Birmingham
- £25,000 - £28,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Employee discount
- Sick pay
Quick apply
8d
Service Advisor
Sutton Park Motor Company Limited —Sutton Coldfield
- From £28,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Employee discount
- Sick pay
Quick apply
11d
Document Controller/Office Administrator
McDermott Civil & Engineering Ltd —Birmingham
- Full-time
- Master's degree
- IT
- Construction experience
- Free parking
Quick apply
Training Advisor
Coventry and Warwickshire Chamber Training —Coventry
- £27,500 - £30,000 a year
- Part-time
- Microsoft Excel
- Travel
- Mentoring
- Free parking
- Health & wellbeing programme
Quick apply
13d
Customer Support Advisor
Cambridge University Press & Assessment —Coventry
- £24,900 - £28,650 a year
- Hybrid work
- Customer service
- IT
- Communication skills
- Annual leave
Employee Relations Advisor
Poundland —Walsall
- Up to £35,000 a year
- Hybrid work
- Continuous improvement
- Communication skills
- Free parking
- Employee discount
Technical Support Advisor
SolaX Power UK Ltd —Atherstone
- From £30,000 a year
- Full-time
- Software troubleshooting
- English
- No degree
- Free parking
- Employee discount
Quick apply
12d
Supported Employment Advisor
Colebridge Trust —Birmingham
- £30,000 a year
- Full-time
- Microsoft Office
- No degree
- Travel
- Free parking
- Sick pay
Quick apply
Patient Advisor
Optical Express —Birmingham
- £27,000 a year
- Weekend availability
- Customer service
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
14d
Customer Service Advisor
SunbeltRentals —Walsall Wood
- £29,724 a year
- Sales
- Customer service
- Computer literacy
- Annual leave
Quick apply
11d
Customer Service Advisor
Speedy Freight —Halesowen
- £24,600 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Store Assistant
Pets & Friends —Walsall
- £8.00 - £12.71 an hour
- Part-time
- Sales
- Customer service
- Computer literacy
- Free parking
- Employee discount
Quick apply
1d
Careers Advisor
South and City College Birmingham —Bordesley Green
- £30,105 - £37,356 a year
- Full-time
- English
Employment Support Advisor - Connect to Work (Mental Health)
Warwickshire County Council —Warwick
- £33,699 - £39,152 a year
- Full-time
- English
- School
- Annual leave
- Employee discount
12d
Business Programme Lead and Advisor
LEGACY CENTRE OF EXCELLENCE —Birmingham
- £40,000 a year
- Full-time
- Administrative experience
- Analysis skills
- Bachelor's degree
- Free parking
- Flexible schedule
Quick apply
4d
Customer Sales Advisor
Halfords —Erdington
- £10.85 - £12.71 an hour
- Part-time
- Sales
- Customer service
- Retail sales
- Store discount
- Health & wellbeing programme
3d
Groups Facilitator Independent Sexual Violence Advisor (ISVA)
Axis Counselling —Worcester
- From £22,961 a year
- Part-time
- Hybrid work
- Travel
- Annual leave
- Work from home
Quick apply
Tesco Travel Money Advisor
Travelex —Birmingham
- £13.50 an hour
- Overtime
- Customer service
- Employee discount

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Customer Advisor

Boots -
Birmingham

Apply Now

Job details

Part-time | Full-time
£16 an hour

Benefits

Employee assistance programme
Employee discount

Qualifications

Customer service

Full job description

276344BR

Customer Advisor

Birmingham, New street station

Job Description

The hourly rate for this role is £13.02 and up to £15.10 across selected locations within London. The hourly rate will increase after 6 months in role.

Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and you’re looking to gain some valuable experience, or you have experience with retail and you’re looking for a new challenge, this could be the start of a new career with us.

About the role

You will work onsite and report into the Assistant or Store Manager and your role could be to help on the tills, advise our customers, or work in our back shop. You will also:

Help our customers and put them at ease; whether that’s listening to find out more about them, answering questions and giving great advice on our fantastic products, recommending items they hadn’t considered or simply offering a basket - it's the little things that make a difference
Get to know our in-store offers and schemes and promote them - the more info we can give our customers the better.
Help our stores run smoothly - this could look like ensuring we have the right products displayed on the shop floor, providing a great service on our tills, or helping with our stock in in the stock rooms
Work with other members in the team to provide a great shopping experience, ensuring the store is always clean and presentable to provide a store everyone can be proud of
You will be provided with award winning training accredited by the Institute of Customer Service

What you’ll need to have

These are the essential skills or experience needed to succeed in this role:

Full training is provided for this role, and we are looking for people who:
Excel in a varied environment, working at pace
Communicate and listen effectively
Enjoy working as part of a team, promoting a collaborative team dynamic
Know that the little things make the biggest difference for customer interactions
Desire to be a proud brand ambassador for Boots and help our customers find the best products for them

It would be great if you also have

These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don’t match these additional criteria:

Experience providing customer care and delivering great customer service, but this is not essential.

Our benefits

Boots Retirement Savings Plan
Discretionary annual bonus
Generous employee discounts
Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
Flexible benefits scheme
Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots?

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we change for the better.

What's next?

If your application is successful, you will be invited to attend an in-store interview within the next 14 days.

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

Business Area

Retail

Function

Store Colleagues

Keywords

Retail, Stores, Customer, Customer Service, FMCG, Store, Sales, Retail Sales, Cash Handling, Photo, Photo Processing, Counter Sales, Beauty, Skincare, Cosmetics, Beauty Advisor, Sales, Retail, Counter Sales, Beauty Consultant, Electrical, Consultant, Fragrance, Stock, Healthcare advisor, Pharmacy advisor, pharmacy support, advisor, Dispenser, Trainee Dispenser, No7, Part time, Sales Assistant, Retail Assistant

Hours per week

Latitude,longitude 1

52.477768168135334,-1.8989407455265215

Shift Pattern to display to candidates (displayed externally). Please select one:

Weekdays and Weekends

Airport

Hours per week

8 to 16 hours per week

Company

UK Stores

Division

16 - United Kingdom

Should this vacancy be excluded from being posted onto the Boots.jobs career site?

Region

10 - Travel

Area

201 - National Rail Stations

Store

2254 - Birmingham New St Station

County

Birmingham

Country

Address 1

Unit 19

Address 2

New St Station

Address 3

Birmingham

Post Code

B2 4QA

Source

Boots

Need To Know (New)

We are looking for candidates who will be flexible to work a variety of shift patterns throughout the week;, This role includes evening shifts;, This role includes weekend shifts;

Are night shifts required as part of this shift pattern?

Do you require a second shift pattern to be advertised?

Please select the required shift pattern for Fridays