Crm analyst Work, Jobs in Birmingham, Wmd (with Salaries)

Senior Data and Performance Analyst
TBC —Bromsgrove
- £51,000 - £56,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Sales
- Salesforce
- Free parking
- Profit sharing
Contact Center Analyst
Cummins Inc. —Redditch
- Microsoft Excel
- Sales
- Relocation assistance
Business Analyst
Echo Managed Services —Walsall
- Full-time
- Salesforce
- English
- Bachelor's degree
- Free parking
- Employee discount
Business Analyst (Fixed Term Contract)
Online Education Services —Birmingham
- £60,000 - £65,000 a year
- Hybrid work
- Salesforce
- Agile
- Communication skills
- Annual leave
Quick apply
Microsoft Dynamics365 and Power Platform Support Analyst
NTT Data UK —Birmingham
- Azure
- JavaScript
- APIs
Microsoft Dynamics365 and Power Platform Support Analyst
NTT Ltd —Birmingham
- Azure
- JavaScript
- APIs
Data and Insight Manager
Acorns Children's Hospice —Birmingham
- £46,350 a year
- Full-time
- Management
- SQL
- Data entry
- Annual leave
- Employee discount
Business Analyst: Salesforce and Sales Tools
Worldpay (UK) Limited —Birmingham
- Microsoft Outlook
- Sales
- Salesforce
- Employee assistance programme
Quick apply
Non Functional Test Analyst
ASCII Consulting —Birmingham
- Oracle
- Java
- SQL
Senior Salesforce Developer
Online Education Services —Birmingham
- £60,000 - £65,000 a year
- Hybrid work
- Sales
- Salesforce
- University
- Annual leave
Quick apply
Solutions Architect - Applications
RAC —Walsall
- Azure
- AWS
- IT
- Annual leave
- Flexible schedule
14d
Marcus by Goldman Sachs, MI Manager, Savings Analytics & Forecasting, Associate, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Computer Science
- SQL
- AWS
- Employee assistance programme
Senior Application Developer
LRQA group —Birmingham
- Remote
- Azure
- Computer Science
- DevOps

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Senior Data and Performance Analyst

TBC -
Bromsgrove

Apply Now

Job details

Full-time
£51,000 - £56,000 a year

Benefits

Free parking
Profit sharing
Cycle to work scheme
Company pension
On-site parking

Qualifications

Power BI
Microsoft Excel
Sales
Salesforce
Data analysis skills
Communication skills

Full job description

Senior Data & Performance Analyst

£51,000 – £56,000 + excellent benefits | Hybrid working

Are you passionate about turning complex data into actionable business insights? Do you thrive in shaping performance frameworks that drive productivity, efficiency, and profitability?

The Best Connection Group Limited is seeking a Senior Data & Performance Analyst to join our Digital Strategy Team. In this role, you’ll lead the development of a company-wide performance and insight capability — turning numbers into decisions that make a real impact.

What you’ll be doing

Build a Business Performance Framework

Develop and maintain a structured performance framework aligned to organisational objectives.
Define and refine KPIs across revenue, productivity, operational efficiency, and system adoption.
Establish performance benchmarks and ensure consistent metric governance across departments.

Deliver Insight & Analysis

Conduct deep-dive analysis of operational and commercial performance.
Identify trends, inefficiencies, and opportunities for improvement.
Model financial and productivity impacts of proposed changes (e.g., cost reductions, revenue uplift).
Translate complex data into clear, actionable insights for senior leadership.

Provide Cross-Functional Insight Support

Be the go-to analytics expert for Sales, Operations, Marketing, HR, Senior Leadership, and Digital teams.
Support key initiatives with data-driven recommendations and performance guidance.

Lead Reporting & Dashboarding

Design and oversee high-quality dashboards and reports.
Shift reporting from reactive data provision to proactive performance insight.
Ensure accuracy, timeliness, and alignment with business priorities.

Commercial Modelling

Quantify efficiency gains and productivity improvements.
Model ROI for digital initiatives, automation, and system enhancements.
Provide evidence-based financial analysis to support business cases.

Develop People & Capability

Line manages and mentor junior analysts.
Elevate team capability from reactive reporting to structured insight generation.
Implement standards, processes, and governance to ensure data quality.

What we’re looking for

Essential:

Proven experience in business performance or commercial analytics.
Advanced data analysis skills (Excel, Power BI, or similar BI tools).
Experience defining KPIs and building performance frameworks.
Ability to model financial and productivity impacts.
Excellent communication skills with the ability to turn data into actionable insights.
Experience managing or developing junior analysts.

Desirable:

Experience in recruitment or sales-driven environments.
Exposure to digital/product teams.
Knowledge of CRM or enterprise platforms (e.g., Salesforce).
Experience in KPI transformation or mature KPI environments.

What you’ll get

£51,000 – £56,000 salary (depending on experience)
30 days paid holiday (including statutory holidays)
Free on-site parking
Pension scheme
Cycle to Work scheme
Optional employee benefits scheme
Hybrid working available after initial probationary period

About The Best Connection

We’re one of the UK’s leading employee-owned temporary recruitment agencies, with over 35 years of experience and 80+ branches nationwide. We support sectors including driving, industrial, commercial, care, and aviation.

As an employee-owned business, your voice matters. Be part of a culture that values contribution, collaboration, and shared reward — including profit-sharing opportunities.

Ready to turn data into decisions that drive real impact? Apply today and join a team that values insight, innovation, and results.

Apply Now

Refine Your Search

crm analyst jobs in birmingham, wmd

Senior Data and Performance Analyst

Contact Center Analyst

Business Analyst

Business Analyst (Fixed Term Contract)

Microsoft Dynamics365 and Power Platform Support Analyst

Microsoft Dynamics365 and Power Platform Support Analyst

Data and Insight Manager

Business Analyst: Salesforce and Sales Tools

Non Functional Test Analyst

Senior Salesforce Developer

Solutions Architect - Applications

Marcus by Goldman Sachs, MI Manager, Savings Analytics & Forecasting, Associate, Birmingham

Senior Application Developer

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