user experience manager Work, Jobs in birmingham, wmd (with Salaries)

Patient Access Manager
HCA Healthcare UK —Birmingham
- Full-time
- Customer service
- Communication skills
- Employee discount
12d
Operations Manager
Miss Macaroon C.I.C. —Aston
- £45,000 a year
- Full-time
- Team management
- Organisational skills
- In-person
- Free parking
- Store discount
Quick apply
5d
Workplace Experience Manager
CBRE —Birmingham
- Full-time
- Hospitality
- Customer service
- Continuous improvement
- Employee discount
6d
Head of User Services
Aston University —Birmingham
- £47,389 - £56,535 a year
- Full-time
- University
- Annual leave
10d
Reporting and Analysis Manager
High Speed Two (HS2) —Birmingham
- £46,406 - £54,595 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Access
- Microsoft Outlook
14d
CDD Operations Manager - Onboarding
Worldpay (UK) Limited —Birmingham
- Rotating shift
- Hybrid work
- Bachelor's degree
- Continuous improvement
- Leadership
Quick apply
5d
ICT Project Manager - Birmingham
Nacro —Birmingham
- £41,851 - £43,107 a year
- Full-time
- Azure
- Project management
- Continuous improvement
21h
Customer Success Manager, Birmingham
Dalux —Birmingham
Business Service Manager - Band N - Technology CSC - Counter Terrorism Policing HQ
Metropolitan Police —Birmingham
- £52,653 - £57,417 a year
- Full-time
- Hybrid work
- English
- IT
- Communication skills
22h
Project Manager
System C —Leamington Spa
- Full-time
- Project management
- Travel
- Communication skills
22h
Marcus by Goldman Sachs, Contact Centre Team Manager, Associate, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Customer service
- Banking
- Employee assistance programme
Technical Secretary
National Grid —Birmingham
- £42,000 - £47,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Office
1d
Transition Manager
SCC —Birmingham
- Monday to Friday
- Hybrid work
- Contracts
- Leadership
- Negotiation
14d
Cleaning Manager
ABM UK —Perry Barr
- £37,000 a year
- 8 hour shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
VO Project Manager
Equans —Birmingham
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Support Quality Assurance Officer
Pegasus Supported Housing Ltd —Birmingham
- From £13,218.40 a year
- Part-time
- Hybrid work
- Microsoft Office
- IT
- Communication skills
- Flexitime
- Work from home
Quick apply
5d
Configuration Controller
High Speed Two (HS2) —Birmingham
- £41,092 - £52,212 a year
- Full-time
- Microsoft Office
- Analysis skills
1d
Product Owner
Flooid —Birmingham
- £65,000 - £70,000 a year
- Full-time
- Hybrid work
- Hospitality
- Travel
- Software development
- Sick pay
Quick apply
7d
Marcus by Goldman Sachs, Complaints Manager, Associate, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Customer service
- Leadership
- Communication skills
- Employee assistance programme
Implementation Project Manager
Elis —Birmingham
- Call to connect
- ERP systems
- Internship
- Employee assistance programme

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user experience manager jobs near birmingham, wmd

Patient Access Manager

HCA Healthcare UK -
Birmingham

Apply Now

Job details

Full-time
12 days ago

Benefits

Cycle to work scheme
Season ticket loan
Company pension
Private medical insurance
Employee discount
Car scheme

Qualifications

Customer service
Communication skills

Full job description

Role: Patient Access Manager
London: Harborne Hospital, Birmingham
Full time 37.5 hours, Monday-Friday
Permanent
Salary – Competitive experience + Benefits (pension, health cover, flexible benefits and excellent career development)

We’re looking for a Patient Access Manager to join our team based at The Harborne Hospital, Birmingham. This is your opportunity to become a vital part of the UK’s largest private healthcare provider by joining our Patient Access department. We are going through a sustained period of growth and expansion, and we are looking for an individual who matches our vision.

As a Patient Access Manager, your role is to lead the management and progressive development of high quality and customer responsive services, to maximise revenue capture and contribute to achieving the Hospital’s Business Plan.

Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other’s may think this is just a role in Patient Access, but to us, you’ll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.

What you’ll do:

Facilitate the patient access experience by providing a world class service to our patients through a seamless patient journey and a high level of customer care at all times
Overall management & responsibility for Facility Revenue Cycle ensuring maximum revenue capture
Recruit, appraise and develop the Patient Access Leaders within each team
Develop and implement working alongside the Facility Senior Management Team (SMT).
Ensure compliance with statutory and regulatory procedures in accordance with registering authorities, policies and guidelines, including internal and external financial audit requirements
Continually maintain knowledge and adherence of all Hospital procedures and policies which are related to Patient Access and effectively communicate changes to the teams.
Build, maintain and develop effective and appropriate working relationships with all service users
Monitor, control and manage expenditure and to participate in the preparation of the department annual budget

What you'll bring:

Management and Administration experience, ideally in Healthcare setting
Excellent communication and customer service- Skills including empathy, persuasion and influence
Professional skills including reliability, work ethic and workplace etiquette
Problem solving ability and high emotional intelligence

Why HCA UK?

Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.

By caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Patient Access Manager, you’ll be eligible for:

25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you.
Private Healthcare Insurance for treatment at our leading hospitals.
Private pension contribution which increases with length of service.
Season Ticket Loan and Cycle to Work scheme.
Brand new Electric car scheme with Octopus Energy
Group Life Assurance from day one.
Critical illness cover.
Enhanced Maternity and Paternity pay.
Corporate staff discount for all facilities including Maternity packages at The Portland.
Comprehensive range of flexible health, protection and lifestyle benefits to suit you.
Discounts with over 800 major retailers.

Culture and values

At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other.

The Wilmslow Hospital team also have an active social team who arrange celebrations inside and outside of work.

Our mission is simple, above all else we’re committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values:

Unique and Individual: We recognise and value everyone as unique and individual
Kindness and compassion: We treat people with kindness and compassion
Honesty, integrity and fairness: - We act with absolute honesty, integrity and fairness
Loyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity

Reasonable adjustments

We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.

#LI-LC1

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Refine Your Search

user experience manager jobs in birmingham, wmd

Patient Access Manager

Operations Manager

Workplace Experience Manager

Head of User Services

Reporting and Analysis Manager

CDD Operations Manager - Onboarding

ICT Project Manager - Birmingham

Customer Success Manager, Birmingham

Business Service Manager - Band N - Technology CSC - Counter Terrorism Policing HQ

Project Manager

Marcus by Goldman Sachs, Contact Centre Team Manager, Associate, Birmingham

Technical Secretary

Transition Manager

Cleaning Manager

VO Project Manager

Support Quality Assurance Officer

Configuration Controller

Product Owner

Marcus by Goldman Sachs, Complaints Manager, Associate, Birmingham

Implementation Project Manager

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