Contact number Work, Jobs in Birmingham (with Salaries)

Customer Service Advisor - Connect Customer Contact Service
Solihull Metropolitan Borough Council —Solihull
- £26,824 - £29,540 a year
- Monday to Friday
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
2d
Retail Assistant
Screwfix —Birmingham
- £13.08 an hour
- Part-time
- Annual leave
- Employee discount
1d
Stock Administrator
BCA —Walsall
- £14.11 an hour
- Monday to Friday
- Microsoft Powerpoint
- Customer service
- Salesforce
- Employee assistance programme
- Employee discount
Quick apply
Telesales Executive
DPD Group UK —Smethwick
- £26,400 a year
- Full-time
- Hybrid work
- CRM software
- Communication skills
- Free parking
Quick apply
Radiology Receptionist / Administrator
Birmingham Women's and Children's NHS Foundation Trust —Birmingham
- £25,272 a year
- Full-time
8d
Bar Tender - 40 hours
Resorts World Birmingham —Birmingham
- £26,622 a year
- Full-time
- Bar
- Restaurant
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
7d
Scheduler
Next Generation —Redditch
- From £28,000 a year
- Full-time
- Customer service
- Microsoft Office
- Analysis skills
Quick apply
3d
Event Marshal
Big Parking —Shifnal
- Up to £12.71 an hour
- Call to connect
- Customer service
- In-person
- Annual leave
Quick apply
8d
PNC Bureau Update Office
West Midlands Police —Birmingham
- Weekend availability
- Computer skills
- Communication skills
- Annual leave
- Employee discount
9d
West Midlands Prison Escort
Maritime Asset Security And Training (Mast) Ltd —Birmingham
- £14.90 an hour
- Organisational skills
- In-person
- Communication skills
Quick apply
2d
CSC Co-ordinator
M Group —Birmingham
- Computer literacy
- Microsoft Office
- Annual leave
- Employee assistance programme
Family Support Worker
WMG Academy (Solihull) —Birmingham
- £27,711 - £30,559 a year
- Full-time
- Hybrid work
- Working with children
- Bachelor's degree
- Communication skills
- Health & wellbeing programme
- Referral programme
Quick apply
10d
PNC Case Resulting Officer
West Midlands Police —Birmingham
- Full-time
- Microsoft Outlook
- Customer service
- Annual leave
- Employee discount
7d
Prescription Clerk
Lordswood Medical Practice —Birmingham
- From £12.71 an hour
- Part-time
- Customer service
- GP surgery experience
- Accounting
- Free parking
- Annual leave
Quick apply
Operations Officer, UKPPS
National Crime Agency —Birmingham
- £4,218 a month
- Full-time
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Annual leave
4d
Helpdesk Advisor
14forty —Birmingham
- £12.84 - £13.45 an hour
- Full-time
- Customer service
- IT
- Free parking
10d
Bank Switchboard Operator
The Royal Wolverhampton NHS Trust —Wolverhampton
- £25,760 - £27,476 a year
- Overtime
- Communication skills
- Nursing
- Annual leave
- Work from home
1d
Administrator
Change Grow Live —Coventry
- £26,296.03 a year
- Microsoft Word
- Microsoft Excel
- Word processing
- Annual leave
- Employee discount
Fraud Officer - Handsworth - Birmingham
Department for Work and Pensions —West Bromwich Central
- £32,137 a year
- Overtime
- Hybrid work
- Presentation skills
- Travel
- Leadership
- Annual leave
- Employee assistance programme
9d
Sales Advisor Motor Trade
A to Z Autoparts ltd —Smethwick
- From £33,000 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
- Employee discount
Quick apply
9d

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Customer Service Advisor - Connect Customer Contact Service

Solihull Metropolitan Borough Council -
Solihull

Apply Now

Job details

£26,824 - £29,540 a year
2 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Free or subsidised travel
Employee discount

Qualifications

Customer service
Communication skills

Full job description

Job Introduction

Solihull Council is seeking enthusiastic, customer-focused individuals to join our Connect Customer Contact Service. Based at locations across Solihull, this is a fantastic opportunity to be part of a high-performing team that plays a vital role in delivering excellent services to our residents.

Our Connect Customer Services team is central to the Council’s vision to put people at the heart of everything we do through outstanding service delivery. As a Customer Service Advisor, you will be the first point of contact for residents, ensuring every interaction—whether by phone, face-to-face, or via digital channels—is handled with professionalism, empathy, and efficiency.

In addition to providing exceptional customer service, you will also be responsible for processing cash, card, and postal payment transactions.

What We’re Looking For:

We welcome applications from individuals who thrive in a dynamic, performance-driven environment and enjoy variety in their role. To succeed, you will demonstrate:

A strong customer focus and excellent communication skills.
Proven experience in delivering high-quality customer service in a fast-paced contact centre environment,
A collaborative and respectful approach to teamwork, with integrity at the core of your interactions.
Digitally confident, able to use systems and databases while engaging with customers
Organised and methodical, with strong attention to detail
Adaptable and resilient, able to work effectively in a process-driven, target-led environment.
Flexibility to work across multiple locations in Solihull on a shift rota (Monday to Friday).

Why Join Us?

At Solihull Council, people are at the heart of everything we do. We offer a supportive working environment, opportunities for development, and the chance to make a real difference in the lives of our residents. We also offer you

A competitive salary
Training, development, and career progression opportunities.
Flexible working options. Home working maybe an option in the longer term
Generous annual leave plus the option to buy up to 10 extra days.
Access to our Employee Assistance Programme – a 24-hour independent, free and confidential advice and support service.
Family and carer-friendly policies.
Access to the Local Government Pension Scheme.
Exclusive employee benefits: staff discounts, subsidised travel passes, Cycle 2 Work Scheme.

Additional Information

Hours of work are up to 37 per week, with 30 hours or over requiring a commitment of five days across the working week.

Don’t miss out!

To apply, please click on the link below and make sure your application is in your own words and reflects your own personal experiences.

If you have a specific question regarding this post, please contact Customer Contact Manager at [email protected]

The closing date for applications is 21st June 2026. However, if we receive a sufficient number of applications, we reserve the right to close this vacancy before this date. We therefore encourage you to submit your application as early as possible to avoid disappointment.

Shortlisted candidates will be invited to our Assessment Day on 27th June 2026 at Solihull Connect Walk-in Centre (within the Bluebell Centre) Chelmsley Wood. You will be required to attend for the full day. Spaces are limited, so please apply early to secure your place.

Please note we do not accept CVs for this role.

The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required.

This post requires the following Disclosure and Barring check: BPSS/Basic.

Solihull Council has a responsibility for, and a commitment to, safeguarding and promoting the welfare of children, young people and adults at risk and requires all staff and volunteers to share this commitment

Apply Now

Refine Your Search

contact number jobs in birmingham

Customer Service Advisor - Connect Customer Contact Service

Retail Assistant

Stock Administrator

Telesales Executive

Radiology Receptionist / Administrator

Bar Tender - 40 hours

Scheduler

Event Marshal

PNC Bureau Update Office

West Midlands Prison Escort

CSC Co-ordinator

Family Support Worker

PNC Case Resulting Officer

Prescription Clerk

Operations Officer, UKPPS

Helpdesk Advisor

Bank Switchboard Operator

Administrator

Fraud Officer - Handsworth - Birmingham

Sales Advisor Motor Trade

I want to receive the latest job alerts for contact number in birmingham

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