membership representative Work, Jobs in birmingham (with Salaries)

Customer Service Representative
Alexander Mann Solutions (AMS) —Birmingham
- Full-time
- Customer service
- Communication skills
14d
Optical Assistant
SpaMedica —Solihull
- £24,852 a year
- Full-time
- Employee discount
- Referral programme
Quick apply
Retail Sales Advisor - Tamworth
Oak Furnitureland —Tamworth
- £47,299 - £52,113 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Marcus by Goldman Sachs, Complaints Specialist, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Hospitality
- Microsoft Office
- Communication skills
- Employee assistance programme
Retail Sales Advisor - Coventry
Oak Furnitureland —Coventry
- £44,700 - £49,950 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Cluster Support Manager
WMGC —Birmingham
- £43,700 a year
- Hybrid work
- Analysis skills
- Project management
- Contracts
Case Administrator - Vehicle Hire and Damage
DAC Beachcroft —Birmingham
- Customer service
- Communication skills
Quick apply
Customer Service Team Leader
Atkore —West Bromwich
- CRM software
- Customer service
- Continuous improvement
- Free parking
- Annual leave
Quick apply
Field Sales Representative
Bestway Group —West Bromwich
- £28,059 - £33,059 a year
- Full-time
- Driving
- Communication skills
Quick apply
Alliances / Vendor Manager
SCC —Birmingham
- Monday to Friday
- Hybrid work
- Negotiation
Compliance Management Executive
AFH Financial Group —Bromsgrove
- Full-time
- Hybrid work
- Communication skills
Strategic Lead for Place
University of Worcester —Worcester
- £32,750 - £34,950 a year
- Weekend availability
- Hybrid work
- CAD
- Data analysis skills
- Project management
- Free parking
- Health & wellbeing programme
Quick apply
12d
M&E Consultant
Building services (general) jobs —Birmingham
- Up to £60,000 a year
- Hybrid work
- Engineering
- Maintenance
Cleaner
TCFM —Lichfield
- £12.71 an hour
Quick apply
8d
Commercial Manager
Equans —Birmingham
- Full-time
- Microsoft Excel
- Communication skills
- Negotiation
- Annual leave
- Employee assistance programme
5d
Virtual Key Account Manager
IQVIA —Birmingham
- Full-time
- Remote
- Sales
- No degree
- Negotiation
- Employee discount
6d
Paralegal - Complex Injury
DAC Beachcroft —Birmingham
- Organisational skills
- Communication skills
Quick apply
Marketing Manager
Lookers —Birmingham
- £38,000 - £40,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Travel
- Communication skills
- Annual leave
Quick apply
12d
Director of Operations
Active Herefordshire and Worcestershire —Worcester
- £42,500 - £50,000 a year
- Weekend availability
- Hybrid work
- Management
- University
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply
12d
Senior Clerk of Works
Edge —Birmingham
- £50,000 - £60,000 a year
- Full-time
- Supervising experience
- Bachelor's degree
- Travel
- Free parking
- Life insurance
Quick apply
9h

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Customer Service Representative

Alexander Mann Solutions (AMS) -
Birmingham

Apply Now

Job details

Full-time
14 days ago

Qualifications

Customer service
Communication skills

Full job description

Job description - summary

On behalf of Nationwide, AMS are seeking a Customer Representative working within our Birmingham branch.

Our frontline teams deliver Simply brilliant service every day. We know 63% of customers still value a face-to-face service offering and that's why through our Branch Promise we now have the biggest branch network in the UK.

Job description - the role

What you’ll be doing

Customer representatives are multi-skilled. As you’d expect, you’ll be welcoming members into our branches and talking them through how to use digital services and the self-service tech available in our banking hall.

Our customers value being able to talk to a friendly human face-to-face about their finances, and during those conversations you might pick up additional needs they have and, for example, pass them on to an expert colleague, or give them guidance on fraud to protect them from becoming a victim.

You’ll be given plenty of training on our products, services, and processes; you just need to be comfortable using digital tools and apps.

Working hours:

Mon - Friday, Sat 0930-1 (4 in 9)

Candidate Profile: Key accountabilities, skills & experience

About you

We’re not just looking for your experience and skills. We’re also interested in who you are as a person. Why? Because our membership is made up of many kinds of people and we want our colleagues to be just as diverse.

What’s the essential and measurable experience and skills required to do this job?

Previous customer service experience
Excellent written and verbal communication skills
Ability to resolve issues and handle complaints
Ability to build rapport and communicate effectively with Nationwide members
Can work well in a team under pressure and in a fast-paced environment
Excellent IT Competency

About the client

What makes us different

Nationwide is the world’s largest building society. With over 15 million customers, we have a relationship with almost a quarter of the UK’s population. We’ve got the scale to compete with the big banks, but we’re not a bank. As a building society, we’re owned by our members – that’s our customers who have their current account, mortgage or savings with us. It means we can do things differently to deliver our Purpose:

Banking – but fairer, more rewarding, and for the good of society.

As champions of the mutual way, we challenge the financial sector status quo. We don't see customers as the engine of our own profit. We work on behalf of them. Always there when they need us. Supporting them and their lives.

When you're inspired by fairer finances, passionate about making a meaningful impact, and truly care about customers, you're one of us. An advocate for positive change.

We are Purpose-driven. Uncompromisingly Customer.Unstoppably Nationwide.

Next steps

At Nationwide we do have a travel expectation for Customer Representatives to support covering nearby branches if required so please make sure you can adhere to this expectation when applying.

Whatever your background, if you are self-motivated this could be an excellent opportunity for you to join the world’s largest building society and start a career in financial services.

If you understand the benefits of working collaboratively within teams then a role here at Nationwide could be for you. If you feel that this role is for you apply now!

Job Reference: AMSCWS01126

Apply Now

Refine Your Search

membership representative jobs in birmingham

Customer Service Representative

Optical Assistant

Retail Sales Advisor - Tamworth

Marcus by Goldman Sachs, Complaints Specialist, Birmingham

Retail Sales Advisor - Coventry

Cluster Support Manager

Case Administrator - Vehicle Hire and Damage

Customer Service Team Leader

Field Sales Representative

Alliances / Vendor Manager

Compliance Management Executive

Strategic Lead for Place

M&E Consultant

Cleaner

Commercial Manager

Virtual Key Account Manager

Paralegal - Complex Injury

Marketing Manager

Director of Operations

Senior Clerk of Works

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