Reservations manager Work, Jobs in Birmingham (with Salaries)

Senior Hotel Guest Services Manager
NAM Rentals and Integrated Services —Birmingham
- £5,000 - £5,500 a month
- Full-time
- Hospitality
- Hotel
- Supervising experience
Quick apply
Reception Supervisor
The Grand Hotel, Birmingham —Birmingham
- £28,000 a year
- Weekend availability
- Hotel
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
12d
Reservations and Events Manager
Valor Hospitality —Coventry
- £15.38 an hour
- Hospitality
- Customer service
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Guest Service Manager - Front Office
Reception - HBH Birmingham —Birmingham
- £29,950 a year
- Full-time
- Hospitality
- Hotel
- Communication skills
- Employee discount
Quick apply
Talent Acquisition Advisor
Cushman & Wakefield —Birmingham
- Leadership
Quick apply
Senior Business Travel Consultant - Overnights (Fri-Mon)
Perk —Birmingham
- Full-time
- Remote
- Bar
- English
- In-person
- Relocation assistance
- Annual leave
Senior Business Travel Consultant - Remote
Perk —Birmingham
- Full-time
- Remote
- Bar
- English
- In-person
- Relocation assistance
- Annual leave
General Manager
MAD MONKEY PTE. LTD. —Birmingham
- Full-time
- Hospitality
- Hotel
- Maths
Quick apply
General Manager
Moody's —Stourbridge
- £36,000 - £40,000 a year
- Weekend availability
- Hospitality
- Bar
- Management
- Employee discount
Quick apply
21h
Night Team Member
Four Points Flex by Sheraton Birmingham Jewellery Quarter —Birmingham
- £12.71 an hour
- Part-time
- Bilingual
- Hospitality
- Customer service
Quick apply
9d
Operations Assistant
Haus Birmingham —Birmingham
- £13 an hour
- Weekend availability
- Hospitality
- Customer service
- English
- Free parking
- Paid training
Quick apply
14d
Head of Hotel & Spa Front of House
Ardencote —Warwick
- £45,000 a year
- Weekend availability
- Hospitality
- Hotel
- Guest services
- Free parking
- Employee assistance programme
Quick apply
1d
Deputy General Manager- New Opening
Baresca Tapas Family —Sutton Coldfield
- £33,000 - £44,000 a year
- Full-time
- Hospitality
- Bar
- Leadership
Quick apply
14d
Receptionist
Billesley Manor Hotel & Spa —Alcester
- £12.71 an hour
- Hospitality
- Customer service
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
1d
Graduate Management Trainee - Worcester
Enterprise Mobility —Worcester
- Full-time
- Sales
- Customer service
- Bachelor's degree
Sales Executive
Dacy.ai —Solihull
- £24,420 - £45,000 a year
- Full-time
- Hospitality
- Sales
- Hotel
- Free parking
Quick apply
1d
Guest Service Assistant Nights
Park House Hotel —Shifnal
- £13.25 an hour
- Part-time
- Customer service
- Hotel
- Administrative experience
- Employee assistance programme
- Flexible schedule
Quick apply
Senior / Principal Associate - Restructuring & Insolvency
Gowling WLG —Birmingham
- Hybrid work
- Banking
- Annual leave
Food and Beverage Duty Manager
The Wood Norton —Evesham
- From £14 an hour
- Weekend availability
- Bar
- Customer service
- Hotel
- Free parking
Quick apply
4d

I want to receive the latest job alerts for reservations manager in birmingham

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Senior Hotel Guest Services Manager

NAM Rentals and Integrated Services
Birmingham

Quick apply

Job details

Permanent | Full-time
£5,000 - £5,500 a month

Qualifications

Hospitality
Supervising experience
Guest services
Leadership
Communication skills
Hotel experience

Full job description

About the Role

London is known for delivering world class hospitality experiences, and at NAM Rentals and Integrated Services, we bring that same standard to premium guest operations. We manage high performing hospitality environments where service excellence, operational efficiency, and memorable guest experiences are at the center of everything we do.

We are looking for a Senior Hotel Guest Services Manager who can lead front office operations while elevating the overall guest journey across multiple hospitality touchpoints. You will oversee guest relations strategy, mentor service teams, and ensure every guest interaction reflects professionalism, warmth, and attention to detail.

This is more than a front desk leadership role. You will help shape service standards, improve operational workflows, and collaborate with senior leadership to create exceptional hospitality experiences for both guests and corporate partners.

Why Work With UsThe Environment

Our London office operates within one of the city's most connected business districts. We believe hospitality professionals perform best in an environment built around collaboration, accountability, and service excellence.

Leadership Visibility

Your ideas and operational insights will be heard. You will work closely with executive leadership and contribute directly to service improvement initiatives and guest satisfaction strategies.

Career Development

We invest in leadership growth through hospitality workshops, management training programs, and industry conferences that keep our teams ahead of evolving guest expectations.

Modern Operations

We use advanced hotel management systems, guest feedback platforms, and digital service tools to streamline operations and improve the customer experience.

Key ResponsibilitiesGuest Experience Leadership

Lead all guest service operations to ensure a seamless and professional experience from arrival through departure. Handle VIP guest interactions and resolve escalated service concerns efficiently.

Team Management

Supervise, mentor, and support guest services teams across front office and hospitality operations. Conduct coaching sessions, performance reviews, and service quality assessments.

Operational Oversight

Monitor daily operational performance, staffing schedules, service standards, and departmental coordination to ensure consistent guest satisfaction.

Service Improvement

Analyze guest feedback, operational reports, and performance metrics to identify opportunities for improving service delivery and operational efficiency.

Stakeholder Coordination

Collaborate with housekeeping, concierge, reservations, facilities, and senior management teams to maintain high hospitality standards across all departments.

What We Are Looking ForExperience

Minimum 6 years of experience in hospitality or hotel operations, with at least 2 years in a senior supervisory or management position within guest services or front office operations.

Leadership Skills

Strong ability to lead diverse hospitality teams in fast paced service environments while maintaining professionalism and operational control.

Communication

Excellent verbal and written communication skills with the ability to confidently manage guest concerns, team coordination, and executive reporting.

Technology

Experience using hotel property management systems, guest engagement software, scheduling platforms, and operational reporting tools.

Mindset

You are service driven, highly organized, and capable of balancing operational efficiency with exceptional guest care. You understand how to create memorable hospitality experiences while achieving business objectives.

Benefits

Pay: £5,000.00-£5,500.00 per month

Work Location: In person

Quick apply

Refine Your Search

reservations manager jobs in birmingham

Senior Hotel Guest Services Manager

Reception Supervisor

Reservations and Events Manager

Guest Service Manager - Front Office

Talent Acquisition Advisor

Senior Business Travel Consultant - Overnights (Fri-Mon)

Senior Business Travel Consultant - Remote

General Manager

General Manager

Night Team Member

Operations Assistant

Head of Hotel & Spa Front of House

Deputy General Manager- New Opening

Receptionist

Graduate Management Trainee - Worcester

Sales Executive

Guest Service Assistant Nights

Senior / Principal Associate - Restructuring & Insolvency

Food and Beverage Duty Manager

I want to receive the latest job alerts for reservations manager in birmingham

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected