Crm manager Work, Jobs in Birmingham B40 (with Salaries)

CRM Manager
Steer —Birmingham
- £45,000 - £70,000 a year
- Full-time
- Hybrid work
- Salesforce
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
CRM Manager
Riviera Travel —Burton-On-Trent
- Up to £55,000 a year
- Full-time
- Hybrid work
- Team management
- Travel
- In-person
- Work from home
- Employee assistance programme
Quick apply
11d
Regional Customer Relationship Manager
Barchester Healthcare —Lichfield
- From £400,000 a year
- Microsoft Powerpoint
- Salesforce
- Communication skills
Quick apply
CRM & Data Manager
Wolverhampton Wanderers FC —Wolverhampton
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Communication skills
2d
Senior CRM Executive
Lounge —Solihull
- Hybrid work
- Microsoft Excel
Customer Relationship Marketing Manager
Helping Hands —Birmingham
- £60,000 a year
- Hybrid work
- Team management
- Communication skills
- Analytics
Quick apply
Brand Partnership Manager
The Watches of Switzerland Group —Carlton
- Data analysis skills
- Analysis skills
- Employee assistance programme
Bullion Trader Account Manager
Jewellery Quarter Bullion Ltd —Birmingham
- Up to £35,000 a year
- Full-time
- CRM software
- Sales
- Financial services
- Sick pay
Quick apply
Key Account Manager
Crown Paints —Solihull
- Full-time
- CRM software
- Customer service
- Business development
Quick apply
8d
Global Responsible Sourcing Marketing Manager
LRQA group —Birmingham
- Marketing
- Business
- Communication skills
Account Manager (Automotive Retail Software/SaaS)
Pinewood.AI —Solihull
- Full-time
- Hybrid work
- CRM software
- Organisational skills
- AI
- Annual leave
- Employee assistance programme
Quick apply
Email Marketing Coordinator
Get Laid Beds —Leicester
- £28,000 - £32,000 a year
- Full-time
- In-person
- Analytics
- Employee discount
Quick apply
CRM & Data Assistant (12 Month FTC)
Wolverhampton Wanderers FC —Wolverhampton
- Full-time
- Hybrid work
- CRM software
- Marketing
- Analysis skills
2d
Head of Digital Marketing & Performance
LRQA group —Birmingham
- Marketing
- Team management
- Business
Senior CRM & Lifecycle Executive (MC625)
Triumph Motorcycles —Hinckley
- Full-time
- CRM software
- Annual leave
- Employee discount
1d
Regional Account Manager - UK
SynQor —Nuneaton
- £38,000 - £43,000 a year
- Full-time
- CRM software
- Marketing
- Writing skills
Student Recruitment and Marketing Portfolio Manager - College of Arts and Law - 31720 - Grade 7
University of Birmingham —Birmingham
- £36,636 - £48,822 a year
- Weekend availability
- CRM software
- University
- Product management
- Annual leave
- Sick pay
10d
Growth & Performance Marketing Manager
Revolve Medicare —Birmingham
- £45,000 - £70,000 a year
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- AI
- Employee discount
Quick apply
Internal Account Manager - Midlands
Cameo —Leicester
- £22,000 - £24,800 a year
- Full-time
- CRM software
- Writing skills
- Business development
Quick apply
10d
Digital Marketing Assistant (12 Month FTC)
Wolverhampton Wanderers FC —Wolverhampton
- Weekend availability
- Hybrid work
- Marketing
- Analysis skills
- Organisational skills
2d

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CRM Manager

Steer -
Birmingham

Quick apply

Job details

Full-time
£45,000 - £70,000 a year

Benefits

Cycle to work scheme
Season ticket loan
Annual leave
Company pension
Employee assistance programme
Private medical insurance

Qualifications

Power BI
Dashboard visualisation
Report generation
Stakeholder collaboration
Stakeholder liaison
Salesforce
Process improvement
User account management
IT permissions management
Organisational skills
Management reporting
HubSpot
Communication skills

Full job description

About the Role

We are looking for a proactive and commercially minded CRM professional to help maximise the value of our client relationship management platform across a growing international professional services business operating in the UK, North and Latin America, Europe and India.

This role exists to help strengthen commercial performance, client intelligence and pipeline visibility through effective CRM adoption, optimisation and insight.

The role combines hands-on CRM administration with broader responsibility for improving data quality, reporting, user adoption and commercial decision-making. The successful candidate will work closely with operational, commercial and leadership teams to ensure the CRM supports business development, client management, opportunity tracking, forecasting and strategic growth.

Success in this role will require someone who can confidently influence behaviours across a busy, commercially focused business, helping teams embed stronger CRM habits and more consistent ways of working.

The business uses Insightly CRM; however, previous experience with Insightly specifically is not required. We welcome candidates with experience using other CRM platforms such as Salesforce, Microsoft Dynamics 365, or HubSpot.

Key Responsibilities

CRM Administration & Support

Manage day-to-day administration of the CRM platform
Maintain user access, permissions, fields, layouts, and workflows
Support users with CRM queries, troubleshooting, and training
Coordinate data imports, exports, and cleansing activities
Monitor and improve data quality, consistency, and governance

Reporting & Commercial Insight

Develop and maintain dashboards and reports for leadership teams
Support pipeline management, forecasting, and business development reporting
Produce CRM analytics and insights to support decision-making
Help improve visibility of client relationships, opportunities, and sector activity

Process Improvement

Work with teams across the business to improve CRM processes and usage
Support rollout of new functionality, integrations, and enhancements
Document CRM processes, guidance, and best practice

Adoption & behavioural change

Drive CRM adoption and consistent ways of working across teams and regions
Deliver practical training, guidance and coaching to users
Work with senior stakeholders to embed stronger CRM behaviours and better quality data capture

Stakeholder Management

Work closely with business development, operations, finance, and leadership teams
Act as a key point of contact between users, management, and external CRM partners/vendors

Requirements

Skills & Experience

Essential

Experience administering or managing a CRM platform
Strong understanding of CRM processes and data management
Experience producing reports and dashboards
Strong organisational and communication skills
Ability to work with both technical and non-technical stakeholders
Proactive, solutions-focused approach

Desirable

Experience within a professional services or consultancy environment
Experience supporting CRM adoption or change initiatives
Knowledge of workflow automation and integrations
Familiarity with Power BI or similar reporting tools

Systems Experience

Experience with any major CRM platform is welcomed, including:

Insightly
Salesforce
Microsoft Dynamics 365
HubSpot

Previous experience with Insightly is not essential.

Benefits

Why join us

We believe in empowering our people and giving them the opportunities to shine. As an employee-owned company means that our team are dedicated and passionate about what they do, and that’s the reason why we are at the forefront of our industry.

Steer has 5 offices in the UK: London, Leeds, Hemel Hempstead, Manchester and Birmingham.

Steer is an equal opportunity employer and welcomes all candidates regardless of race, color, ancestry, gender identity or expression, religion, national origin, sexual orientation, age, citizenship, marital status, disability, Veteran status, or any other legally protected status. Any other human expressions and experiences not mentioned here are equally welcome. If you require an accommodation, now or throughout your employment, please let us know.

We offer a competitive benefits package including:

Private medical insurance and health screening
Life assurance and group income protection
Company pension scheme
EAP and mental health first aiders
25 days annual leave and ability to buy and sell annual leave days,
Season Ticket Loan/ Cycle to Work,
Group Share Incentive Plan,
Up to 5 days for volunteering activities,
Free Mortgage Advice Service
Discretionary bonus scheme based on annual compensation (dependent upon individual and company performance).
Learning and Development plan

Compensation

Steer is committed to ensuring that all its employees are compensated a fair, liveable wage. All initial compensation, regardless of location, may be subject to change as skills, abilities, internal equity and geographic location are taken into account.

In addition to base salary, all employees will be eligible for an annual discretionary performance bonus. Please review the benefits section for more information on total reward.

Steer reserves the right to ultimately pay more or less than the posted range and offer additional compensation.

Work Environment

All Steer employees seeking a full-time opportunity are encouraged to spend 60% of their time either in the office or on-site with clients. An employee’s typical work week consists of 37.5 hours (Hours, expectations, and exemption status will be adjusted for any applicant seeking a part-time opportunity.)

We understand that some may be dissuaded to apply based off their compatibility with the job description. That being said, we understand that not everyone is a perfect match on paper and encourage anyone to apply regardless of how much their work experience directly relates to the job description.

Part-time and flexible working applications will be considered.

Ready to apply? Just complete our brief online application form and attach your CV and covering letter.

Quick apply

Refine Your Search

crm manager jobs in birmingham b40

CRM Manager

CRM Manager

Regional Customer Relationship Manager

CRM & Data Manager

Senior CRM Executive

Customer Relationship Marketing Manager

Brand Partnership Manager

Bullion Trader Account Manager

Key Account Manager

Global Responsible Sourcing Marketing Manager

Account Manager (Automotive Retail Software/SaaS)

Email Marketing Coordinator

CRM & Data Assistant (12 Month FTC)

Head of Digital Marketing & Performance

Senior CRM & Lifecycle Executive (MC625)

Regional Account Manager - UK

Student Recruitment and Marketing Portfolio Manager - College of Arts and Law - 31720 - Grade 7

Growth & Performance Marketing Manager

Internal Account Manager - Midlands

Digital Marketing Assistant (12 Month FTC)

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