Remote work from home Work, Jobs in Birmingham B44 (with Salaries)

Retail Customer service & Sales Advisor
PJH Group —Wolverhampton
- £25,000 a year
- Full-time
- Hybrid work
- Customer service
- IT
- Phone etiquette
- Free parking
- Work from home
Quick apply
Recruitment Assistant (Telephone/Video Call Interviewer)
Time etc Limited —Birmingham
- From £25,000 a year
- Full-time
- Hybrid work
- Human resources
- Recruiting
- Communication skills
- Health & wellbeing programme
- Work from home
Quick apply
3d
Recruitment Coordinator
The Steamhouse —Redditch
- £14 an hour
- Part-time
- Hybrid work
- Hospitality
- Microsoft Office
- Administrative experience
- Work from home
- Employee discount
Quick apply
4d
Personal Assistant
The AA —Oldbury
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Communication skills
- Annual leave
- Employee assistance programme
1d
Support Quality Assurance Officer
Pegasus Supported Housing Ltd —Birmingham
- From £13,218.40 a year
- Part-time
- Hybrid work
- Microsoft Office
- IT
- Communication skills
- Flexitime
- Work from home
Quick apply
17h
Social Media Manager (Part-Time)
Dofollow Ltd —Nuneaton
- £16.50 - £17.50 an hour
- Part-time
- Hybrid work
- Social media management
- Free parking
- Work from home
Quick apply
4d
Home Energy Advisor
M Group —Birmingham
- £31,373 a year
- CRM software
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
Intelligence Analyst
NetWatch Global —Birmingham
- £24,697 a year
- Full-time
- Hybrid work
- English
- Bachelor's degree
- IT
- Store discount
- Health & wellbeing programme
Quick apply
Project Worker (Programmes)
Lucy Faithfull Foundation —Bromsgrove
- £27,540 a year
- Full-time
- Hybrid work
- Free parking
- Annual leave
Quick apply
10d
Assessment Coordinator
RICS —Birmingham
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Annual leave
3d
Customer Service Executive
RIVIERA TRAVEL —Burton-On-Trent
- From £25,282 a year
- Weekend availability
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Store discount
- Health & wellbeing programme
Quick apply
1d
Internal Sales Executive
The Student Energy Group —Birmingham
- £26,000 - £31,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
- Free parking
- Annual leave
Quick apply
3d
Wordpress Developer
Red Box Web Design —Stafford
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Management
- JavaScript
- Communication skills
- Work from home
- Flexible schedule
Quick apply
1d
Sales Admin Apprenticeship
Fleet Evolution —Tamworth
- £17,000 a year
- Full-time
- Customer service
- Driving
- Negotiation
- Free parking
- Work from home
Quick apply
10d
IT Test Analyst
Ybrant Core Limited —Coventry
- £25,460.32 - £43,561.73 a year
- Full-time
- Hybrid work
- Flexitime
- Work from home
Quick apply
3d
Building Surveyor (UK Remote, Nationwide Travel)
Leonard Cheshire —Sutton Coldfield
- £49,676 a year
- Full-time
- Microsoft Excel
- Travel
- In-person
- Employee assistance programme
Quick apply
CRM Executive
Vax Ltd —Droitwich
- Full-time
- Hybrid work
- Microsoft Excel
- HTML
- Work from home
- Life insurance
Quick apply
9d
Operations Executive (Escorted Tours)
RIVIERA TRAVEL —Burton-On-Trent
- From £27,500 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
4d
Operations Officer, UKPPS
National Crime Agency —Birmingham
- £4,218 a month
- Full-time
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Annual leave
4d
Business Development Executive
Comtec Translations Ltd —Leamington Spa
- £28,000 - £32,000 a year
- Hybrid work
- Marketing
- Business development
- Travel
- Work from home
- Gym membership
Quick apply
11d

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Retail Customer service & Sales Advisor

PJH Group -
Wolverhampton

Quick apply

Job details

Permanent | Full-time
£25,000 a year

Benefits

Free parking
Additional leave
Cycle to work scheme
Company pension
Work from home
Company events
Employee discount
Gym membership
Life insurance
Sick pay
On-site parking

Qualifications

Customer service
Complaint handling
Technical support
IT
Phone etiquette
Communication skills

Full job description

Join a Market Leader

We are proud to be at the forefront of the bathroom industry, supplying quality products and delivering outstanding service to customers across the UK. As we continue to grow, we are looking to recruit a Retail Customer Service & Sales Advisor to join our team at our flagship Wolverhampton site. Reporting to the Retail Contact Centre Manager, this is an opportunity to join a fast-moving business where customer service, teamwork and continuous improvement are genuinely valued.

The Role

This is a busy, varied and rewarding role supporting our retail customers from initial order through to delivery and aftercare. We are looking for someone who thrives in a fast-paced customer-facing environment, enjoys solving problems and takes pride in delivering excellent service every day. You will be confident working across multiple systems, managing a high volume of enquiries and balancing speed with accuracy. Just as importantly, you will be comfortable interpreting product specifications, understanding technical information and explaining it clearly to customers and colleagues. The role would particularly suit someone with experience in customer service, contact centres, retail operations, credit control or technical support. You do not need previous bathroom industry experience. We provide a full induction, structured training and ongoing support to help you become confident in our products, systems and processes.

Key Responsibilities

Deliver excellent day-to-day service to retail customers by phone and email.
Process customer orders, returns and account queries accurately.
Support customers with delivery, aftersales, replacement and spare part enquiries.
Resolve issues professionally, liaising with internal teams and manufacturers where required.
Maintain clear and accurate customer records across internal systems .
Interpret product specifications, technical information and diagrams to provide accurate guidance and solutions.
Investigate product or technical issues and recommend suitable outcomes.
Support product quality checks, compliance and reporting processes.
Contribute to team targets, service standards and continuous improvement.
Carry out other reasonable duties in line with the needs of the business.

Experience & Skills

Essential

Previous customer service experience.
Experience working in a fast-paced environment with changing priorities.
Strong communication skills, both written and verbal.
Confident using computer systems and learning new processes quickly.
Strong attention to detail and accurate administration skills.
Ability to understand and communicate technical or product information clearly Calm, organised and professional approach under pressure.
Positive attitude with a strong focus on customer outcomes.

Highly Desirable

Background in credit control.
Background in technical support.
Experience handling complaints, aftersales or service cases .
Experience working to targets, KPIs or service standards.

What We Offer

Full induction and ongoing training programme.
Hybrid working opportunities.
Additional leave.
Company pension.
Sick pay.
Life insurance.
Employee discount.
Gym membership.
Cycle to work scheme.
Company events.
Christmas gift.
On-site parking.

Why Join Us?

This is an opportunity to build a long-term career with a successful and growing business that invests in its people, systems and service standards.

If you enjoy working at pace, helping customers and being part of a supportive team, we’d love to hear from you

Job Types: Full-time, Permanent

Pay: £25,000.00 per year

Benefits:

Company events
Company pension
Cycle to work scheme
Employee discount
Free parking
Gym membership
Life insurance
On-site parking
Sick pay
Work from home

Application question(s):

How many years of experience do you have in a customer- facing role?

None
Less than 1 year
1-2 years
3+ years

Are you comfortable managing a high volume of customer calls, emails or queries in a fast paced environment?

Yes
No

How confident are you using multiple computer systems while dealing with customers?

Very Confident
Confident
Basic
Not confident

Are you able to reliably commute to Wolverhampton, Monday-Friday?

Yes
No

Work Location: Hybrid remote in Wolverhampton WV10

Quick apply

Refine Your Search

remote work from home jobs in birmingham b44

Retail Customer service & Sales Advisor

Recruitment Assistant (Telephone/Video Call Interviewer)

Recruitment Coordinator

Personal Assistant

Support Quality Assurance Officer

Social Media Manager (Part-Time)

Home Energy Advisor

Intelligence Analyst

Project Worker (Programmes)

Assessment Coordinator

Customer Service Executive

Internal Sales Executive

Wordpress Developer

Sales Admin Apprenticeship

IT Test Analyst

Building Surveyor (UK Remote, Nationwide Travel)

CRM Executive

Operations Executive (Escorted Tours)

Operations Officer, UKPPS

Business Development Executive

I want to receive the latest job alerts for remote work from home in birmingham b44

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