office Work, Jobs in birmingham eng (with Salaries)

Helpdesk Coordinator - FTC 12 months
WORD360 Language Services —Birmingham
- £25,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Gym membership
Team Administrator
National Grid —Birmingham
- £33,000 - £36,000 a year
- Microsoft Powerpoint
- Communication skills
8h
Receptionist
David Lloyd Clubs —Lichfield
- £13 an hour
- Communication skills
- Employee discount
1d
Home Ownership Administrator
Midland Heart —Birmingham
- £27,953 a year
- Hybrid work
- Microsoft Excel
- Customer service
- Maintenance
Office Administrator
Equitrade Capital —Birmingham
- £23,000 - £25,000 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Accounting
- Work from home
Quick apply
6d
Business Administration Apprentice
Sulzer —Birmingham
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Office Administrator
PEARTREE HOUSING LTD —Birmingham
- £23,809.50 - £25,000.00 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
11h
CSC Co-ordinator
M Group —Birmingham
- Computer literacy
- Microsoft Office
- Annual leave
- Employee assistance programme
Administrator
bk plus —Birmingham
- Full-time
Quick apply
12d
Finance Administration Officer
Reds Housing Ltd —Birmingham
- £30,000 - £40,000 a year
- Full-time
- Microsoft Excel
- English
- Administrative experience
- Free parking
- Gym membership
Quick apply
6d
Contract Administrator
Sureserve —Birmingham
- £27,976 a year
- Monday to Friday
- Customer service
- Administrative experience
- Contracts
Quick apply
Onboarding coordinator
BCA Logistics —Birmingham
- £28,052.93 a year
- Employee assistance programme
- Employee discount
Quick apply
7h
Front Office Receptionist / Office Administrator
Precision Turbo Services —Birmingham
- From £13 an hour
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
1d
Operations Assistant
Haus Birmingham —Birmingham
- £13 an hour
- Weekend availability
- Hospitality
- Customer service
- English
- Free parking
- Paid training
Quick apply
1d
Administrator
Pertemps Birmingham Industrial —Birmingham
- £13 an hour
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
11d
Administration Officer
Pegasus Supported Housing Ltd —Birmingham
- From £13,218.40 a year
- Part-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Free parking
- Annual leave
Quick apply
5d
Part-Time Receptionist (Coleshill)
Lanesborough House Care Centre —Birmingham
- £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Driving
- Free parking
Quick apply
Legal Secretary
Gateley —Birmingham
- Hybrid work
- Microsoft Office
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Regional Receptionist - Part Time
Optegra —Birmingham
- £25,900 - £27,950 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
Quick apply
7d
Receptionist
Birmingham Business Centre Limited —Birmingham
- £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Accounting
- Annual leave
Quick apply

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Helpdesk Coordinator - FTC 12 months

WORD360 Language Services -
Birmingham

Apply Now

Job details

Fixed term contract
£25,000 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Gym membership
Flexible schedule
Sick pay

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
English
Microsoft Office
Phone etiquette
Communication skills
Negotiation
Help desk

Full job description

About The Role

Main Purpose of Job

As we step into a new phase of growth we are searching for a driven and passionate Helpdesk Coordinator to join our expanding team. Delivering a polished and captivating Word360 experience, the helpdesk team is primarily responsible for being brand ambassadors. Since you will represent the company, it is imperative that you deliver an outstanding client experience that reflects your personality, professionalism and engaging style

Responsibilities and Duties

- Deliver outstanding customer service at every opportunity to our clients and sub-contractors.
- Responding professionally to phone calls & emails.
- Fulfil new client requirements and manage general queries.
- Taking care of client and linguist enquiries from the beginning to the end.
- Solve problems and swiftly recognise and address client concerns.
- Maintain accurate records of all communications within our database.
- Update job knowledge by participating in training, where required.
- Proactive and ability to work effectively within a team but also independently.
- Understand and deliver the service objectives in line with KPIs.

Skills and Attributes Required

- Be able to work in a fast-paced, customer service environment.
- Have outstanding customer service experience (minimum 2 years)
- Have an excellent phone manner and command of English.
- Pay attention to detail be extremely efficient and organised.
- The ability to remain positive and upbeat even during difficult customer interactions.
- Strong communication abilities, including the capacity to interact with clients both orally and in writing in a clear and effective manner.
- Possess strong problem solving and negotiation skills with the ability to persuade others.
- Be a finisher and do whatever it takes to complete a task.
- Display a willingness to learn.
- Competency in the use of Microsoft Office products such as Teams, Word, Excel and Outlook
- Willingness to work from Office location. (this is not a hybrid role)

Benefits

Holiday Allowance: 24 days of holiday per year, plus bank holidays, and an additional day off for your birthday.
Loyalty Reward: Earn an extra paid holiday for every two years of service, up to a maximum of 29 days.
Comprehensive Training: Enjoy a structured onboarding process, full training, and ongoing development opportunities, including annual group training to help you excel.
Employee Recognition: Celebrate achievements with our employee awards and development programs.
Health and Wellness: Benefit from health insurance, free gym memberships, free cinema tickets, and more.
Career Growth: Your efforts drive your success. With our ambitious growth plans, you’ll continually expand your expertise and opportunities.
Cycle to Work Scheme: Join the cycling revolution with our support.
Pension Scheme: Secure your future with our workplace pension plan.
Paid Sick Leave: Rest assured with paid time off during illness.
Social Events: Engage with colleagues and innovate through business-wide social events.

Recruitment Process

Successful applicants will complete a short pre-screen, including recorded answers to a few questions, along with a psychometrics test.
If shortlisted, you’ll be invited to a first interview (via Microsoft Teams or in person).
Finalists will attend a final interview (again, either online or face-to-face).
Please note, the process may change

Diversity, Inclusion and Wellbeing

Diversity, inclusion and wellbeing is an important part of Word360's culture and values. We recruit talented people from a diverse range of backgrounds and cultures, providing equal opportunities for all to join our team regardless of age, sex, race, sexual orientation, disability, or culture. We create an exciting and rewarding place to work that aims to fulfil everyone's potential and together to achieve personal and business goals. We offer flexible working patterns to help our staff achieve a good work/ life balance and we encourage candidates seeking flexibility in their next role to apply for any of our vacancies.

Additional Information

If you are successful in receiving an offer of a role with our company a variety of pre-employment screening checks will be completed. Our screening checks can include but are not limited to your eligibility to work, professional and academic qualifications, any criminal records, your financial stability, and references from previous employers. The screening that takes place will be relevant to your role and will vary from role to role.

About Us

Word360 is the largest Interpreting and Translation company in the United Kingdom and we are lucky to be working alongside some brilliant clients across nationwide.

Apply Now

Refine Your Search

office jobs in birmingham eng

Helpdesk Coordinator - FTC 12 months

Team Administrator

Receptionist

Home Ownership Administrator

Office Administrator

Business Administration Apprentice

Office Administrator

CSC Co-ordinator

Administrator

Finance Administration Officer

Contract Administrator

Onboarding coordinator

Front Office Receptionist / Office Administrator

Operations Assistant

Administrator

Administration Officer

Part-Time Receptionist (Coleshill)

Legal Secretary

Regional Receptionist - Part Time

Receptionist

I want to receive the latest job alerts for office in birmingham eng

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