Duty manager Work, Jobs in Birstall, Wyk (with Salaries)

Compliance Manager
1ST LOCATE (UK) LIMITED —Temple Newsam
- £45,000 - £60,000 a year
- Full-time
Quick apply
Operations Manager
Core Prescribing Solutions —Bradford
- £55,000 - £60,000 a year
- 8 hour shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
5d
HSE Manager
Styrene Packaging and Insulation Ltd —Bradford
- Up to £45,000 a year
- Full-time
- Management
- First Aid Certification
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
10d
Assistant Case Manager
Resurgence Case Management Ltd —Colne
- £27,000 - £29,000 a year
- Full-time
- Travel
- In-person
- Communication skills
Quick apply
Branch Manager - Skipton
Myers Group —Skipton
- £50,000 - £55,000 a year
- Full-time
- Sales
- Customer service
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
1d
Primary Care Operations Manager
Core Prescribing Solutions —Bradford
- £55,000 - £60,000 a year
- 8 hour shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
5d
Bid Manager
CGI —Leeds
- Full-time
- Communication skills
Quick apply
Garden Centre Manager
Leeds Garden Centre —Leeds
- Weekend availability
- Management
- Heavy lifting
- Customer service
- Employee discount
Quick apply
1d
PA to Divisional Director
BarrattDevelopments —Leeds
- Microsoft Powerpoint
- English
- Microsoft Office
5d
Duty Manager
Bridge Hotel & Spa Wetherby —Wetherby
- From £13.10 an hour
- Full-time
- Hotel
- Supervising experience
- Team management
- Free parking
Quick apply
Duty Manager
Nuffield Health —Bingley
- Up to £26,956.68 a year
- Full-time
- Communication skills
- Employee discount
- Gym membership
Life coach (Life Coach in training if unqualified)
Leeds City Council —Leeds
- £26,924 - £33,869 a year
- Weekend availability
- Driving
- Mentoring
- School
- Annual leave
Duty Manager
Provenance Inns & Hotels —Harrogate
- £12.71 - £13.50 an hour
- Full-time
- Hospitality
- Management
- Hotel
- Health & wellbeing programme
- Employee discount
Quick apply
8d
Duty Manager
LKQ Corporation —Leeds
- Full-time
- Warehouse experience
- Communication skills
- Annual leave
- Employee assistance programme
Achievement Manager
Rastrick High School —Brighouse
- £24,528 - £28,903 a year
- IT
- In-person
- School
- Gym membership
Quick apply
1d
Human Centred Design - Service designer
CGI —Leeds
- Full-time
- Agile
- Communication skills
Quick apply
Business Development Manager
RSM —Halifax
- £28,000 - £38,000 a year
- Full-time
- Sales
- Presentation skills
- Communication skills
- Free parking
- Sick pay
Quick apply
Procurement Manager
Pure Pet Food —Cleckheaton
- £45,000 - £55,000 a year
- Full-time
- Microsoft Excel
- ERP systems
- Analysis skills
- Free parking
- Employee discount
Quick apply
4d
Care Coordinator
Leeds and York Partnership NHS Foundation Trust —Leeds
- £39,959 - £48,117 a year
- Full-time
- Hybrid work
- Organisational skills
- Care plans
- Annual leave
- Employee discount
2d
Business Unit Director
SBFM —Leeds
- Continuous improvement
- Leadership
- Free parking

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Compliance Manager

1ST LOCATE (UK) LIMITED -
Temple Newsam

Quick apply

Job details

Full-time
£45,000 - £60,000 a year

Qualifications

Root cause analysis

Full job description

Role: Compliance Manager

Salary: £45,000 - £60,000

Location: Colton, Leeds

Hours: 35 per week

Job Description

First Locate is one of the UK's leading outsourced debt resolution and customer account management providers, supporting major organisations across utilities, retail, government, and financial services. With a strong focus on customer outcomes, vulnerability, and regulatory excellence, the Compliance Manager will play a key role in ensuring the business continues to operate in line with FCA requirements, Consumer Duty expectations, and industry best practice.

Reporting to senior leadership, you will provide expert compliance oversight across collections, debt resolution, customer contact, and operational processes. The role is responsible for maintaining a robust compliance framework, supporting a culture of fair customer treatment, and ensuring the business meets its regulatory obligations as an FCA-authorised firm.

So that’s us, now let’s talk about your role:

Regulatory Compliance

Act as the subject matter expert for FCA regulations, Consumer Credit requirements, and collections-related regulatory obligations.
Ensure ongoing compliance with the FCA Consumer Credit Sourcebook (CONC), Consumer Duty requirements, and applicable industry standards.
Monitor regulatory developments and assess their impact on First Locate's operations, policies, and customer journeys.
Provide practical compliance advice and challenge to senior management on regulatory risks, conduct matters, and emerging issues.
Support engagement with regulators, industry bodies, and external stakeholders where required.

Compliance Monitoring & Assurance

Develop and deliver a risk-based Compliance Monitoring Programme across collections, debt resolution, customer service, and payment processing activities.
Review customer interactions, including calls, correspondence, and digital communications, to ensure regulatory compliance and positive customer outcomes.
Conduct thematic reviews focusing on key areas such as vulnerability, financial difficulty, affordability considerations, complaints, and customer treatment.
Identify, investigate, and report compliance breaches, ensuring effective root-cause analysis and remediation.

Customer Outcomes & Vulnerability

Champion First Locate's commitment to treating customers fairly and delivering positive outcomes throughout the debt resolution process.
Oversee and enhance frameworks supporting customers experiencing financial difficulty or vulnerability.
Ensure collection strategies, communication approaches, and repayment solutions align with FCA expectations and Consumer Duty principles.
Provide oversight of customer outcome monitoring and vulnerability reporting to support continuous improvement. First Locate's customer-focused and empathetic approach is central to its service model.

Governance, Policies & Controls

Develop, review, and maintain compliance policies, procedures, and controls to reflect regulatory requirements and business objectives.
Support governance forums and leadership teams through the provision of compliance MI, regulatory updates, and risk reporting.
Ensure operational processes and controls remain effective, proportionate, and aligned to regulatory expectations.
Contribute to internal audits, client audits, and regulatory reviews as required.

Risk Management

Identify, assess, and monitor compliance and conduct risks across the business.
Maintain compliance risk registers and support enterprise risk management activities.
Investigate incidents, complaints, regulatory breaches, and control failures, recommending appropriate corrective actions.
Drive continuous improvement initiatives to strengthen controls and reduce regulatory risk exposure.

Training & Culture

Deliver engaging compliance training and awareness programmes across operational and leadership teams.
Coach managers on regulatory expectations, Consumer Duty obligations, and good customer outcomes.
Promote a strong culture of accountability, integrity, and compliance across the organisation.
Support the embedding of compliance and customer-centric behaviours throughout the employee lifecycle.

What we need from you?

Proven experience within a Compliance Manager, Compliance Business Partner, Regulatory Compliance, or Conduct Risk role.
Strong knowledge of FCA regulations, Consumer Credit legislation, and the Consumer Credit Sourcebook (CONC).
Experience within collections, debt resolution, debt purchase, financial services outsourcing, or consumer credit environments.
Sound understanding of Consumer Duty, vulnerable customer requirements, and conduct risk management.
Experience designing and delivering compliance monitoring and assurance programmes.
Excellent analytical, investigation, reporting, and stakeholder management skills.
Ability to influence at all levels and translate regulatory requirements into practical operational solutions.

Please find the full job description and a list of our great benefits attached below.

Quick apply

Refine Your Search

duty manager jobs in birstall, wyk

Compliance Manager

Operations Manager

HSE Manager

Assistant Case Manager

Branch Manager - Skipton

Primary Care Operations Manager

Bid Manager

Garden Centre Manager

PA to Divisional Director

Duty Manager

Duty Manager

Life coach (Life Coach in training if unqualified)

Duty Manager

Duty Manager

Achievement Manager

Human Centred Design - Service designer

Business Development Manager

Procurement Manager

Care Coordinator

Business Unit Director

I want to receive the latest job alerts for duty manager in birstall, wyk

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