Head of operations Work, Jobs in Bishop's Stortford (with Salaries)

Head of Retention
Higher Ed Partners (UK) LTD —St Albans
- £65,000 - £70,000 a year
- Full-time
- Hybrid work
- Social media management
- Salesforce
- Analysis skills
- Health & wellbeing programme
- Employee discount
Quick apply
11d
Head of Campus Experience
Oaklands College —St Albans
- £50,404 - £55,083 a year
- Management
- Customer service
- Microsoft Office
- Annual leave
- Employee discount
4d
Head of Fleet
KJ PCO RENTALS LTD —Enfield
- £40,000 - £55,000 a year
- Full-time
- Management
- Driving
- Organisational skills
- Health & wellbeing programme
Quick apply
5d
Head of Operations - Event Traffic & Crowd Management
The Last Mile —London
- £60,000 a year
- 12 hour shift
- Management
- Microsoft Office
- Supervising experience
Quick apply
Head of Operations - Non Food
Medirest —Cambridge
- From £65,000 a year
- Full-time
- Leadership
2d
Operations Manager
Creative Car Park Ltd —London
- £50,000 a year
- Full-time
- Management
- Administrative experience
- Organisational skills
Quick apply
12d
Head of Sales
Vanwise Group Limited —Harlow
- £45,000 - £70,000 a year
- Full-time
- CRM software
- Sales
- Driving
- Free parking
Quick apply
2d
Head of Governance & Customer Disruption
easyJet —Luton Airport
- Full-time
- Hybrid work
- Hotel
- Analysis skills
- Computer networking
- Annual leave
9d
Head of MIS
Oaklands College —St Albans
- Management
- SQL
- Presentation skills
- Free parking
- Employee assistance programme
9d
Head of Orchestration
easyJet —Luton Airport
- Full-time
- Hybrid work
- IT
- Employee discount
HR Business Partner (Operations)
Datalec Precision Installations —Buntingford
- Full-time
- Management
- Microsoft Office
- Analysis skills
- Free parking
- Employee discount
Quick apply
5d
Scheme Oversight Manager
Motability Foundation —Harlow
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- Business
- Free parking
- Annual leave
Quick apply
Operations Manager
NextStep —London
- £48,000 - £62,000 a year
- Full-time
- Hybrid work
- Analysis skills
Quick apply
Deputy Head of Campus Experience
Oaklands College —Welwyn Garden City
- £34,640 - £37,860 a year
- Management
- Customer service
- Microsoft Office
- Annual leave
- Employee discount
4d
Senior People & Culture Business Partner - Maternity Cover (12 Months)
HCL – Hertfordshire Catering Limited —Welwyn Garden City
- Up to £51,848 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Management
- Free parking
Quick apply
13d
Head of Engineering
Emcor —Waltham Cross
- £78,500 a year
- Full-time
- Mechanical knowledge
- Employee assistance programme
- Referral programme
Quick apply
Head of Programmes
Marshall Land Systems Ltd —Cambridge
- Full-time
- Hybrid work
- Engineering
- Project management
- Business
5d
Head of Estates and Facilities
Oak Hill College —London
- £46,000 - £52,000 a year
- Full-time
- Management
- Maintenance
- Supervising experience
- Free parking
Quick apply
10d
Customer Service Team Leader
William Hill —Bishop's Stortford
- £27,941.96 a year
- Full-time
- Customer service
- Supervising experience
- Employee discount
General Manager
Camp Beaumont —Chelmsford
- £45,000 - £50,000 a year
- Weekend availability
- Organisational skills
- Leadership
- Communication skills

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head of operations jobs near bishop's stortford

Head of Retention

Higher Ed Partners (UK) LTD -
St Albans

Quick apply

Job details

Permanent | Full-time
£65,000 - £70,000 a year
11 days ago

Benefits

Health & wellbeing programme
Free flu jabs
Company pension
Employee discount
Referral programme
Sick pay
On-site parking

Qualifications

Social media management
Salesforce
Analysis skills
SEO
B2B
Marketing
Copywriting

Full job description

Head of Retention | £65,000 – £70,000 DOE

Location: Hybrid 3 days on site in either Brighton or St Albans depending on your location

Ready to make an impact? We'd love to hear from you.
To be considered for this opportunity, please submit your CV via the application link below. Only applications submitted through the online application process will be considered.

http://higheredpartners.peoplehr.net/Pages/JobBoard/Opening.aspx?v=950d8754-2fae-43c7-a366-215d08400d92

At Higher Ed Partners (HEP), we’re on a mission to transform access to higher education by helping our university partners deliver high-quality, accessible, and career-focused online programmes.

This role is ideally suited to experienced leaders from Student Success, Customer Success, Retention, Contact Centre Operations, Customer Experience or Revenue Operations backgrounds. Applicants with a proven track record of leading high-volume retention or lifecycle functions and delivering measurable commercial outcomes are encouraged to apply.

This is a high-impact leadership role where you’ll use insight, analytics, automation, and AI to solve complex challenges, improve student outcomes, and directly influence business growth.

We’re looking for someone with:

Proven hands-on experience in retention, lifecycle management, or customer success

A strong track record of improving retention and progression through data-led strategies Strong commercial acumen and analytical capability.

Experience leading high-performing teams and cross-functional initiatives.

Expertise in CRM systems, automation, and multi-channel engagement strategies.

Why join HEP?

✨ Salary: £65,000 – £70,000 DOE

✨ 25 days holiday + bank holidays

✨ Company pension

✨ Health & wellbeing programme

✨ Sick pay

✨ Free flu jabs

✨ Employee discounts

✨ Referral programme

✨ On-site parking

At HEP, our values drive everything we do:

Driven. Inclusive. Collaborative.

If you’re a strategic leader who thrives on solving problems, using data to drive decisions, and building high-performing teams, we’d love to hear from you.

Apply now or reach out directly to learn more.

HEP is a Disability Confident and equal opportunity employer. We welcome applications from all qualified candidates regardless of race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, veteran status, or disability.

Pay: £65,000.00-£70,000.00 per year

Benefits:

Company pension
Employee discount
Health & wellbeing programme
On-site parking
Sick pay

Application question(s):

Will you now or in the future require sponsorship?
Do you have a proven experience leading a retention, customer success, student success or contact centre operation.
Do you have experience owning retention, progression or customer lifecycle KPIs in a high-volume environment?
Do you have experience managing operational budgets, forecasting and resource planning?
Do you have proven ability to improve retention, revenue and customer lifetime value through data-led interventions?
Do you have strong commercial and analytical skills with experience using Salesforce or similar CRM platforms?
Experience leading large volume teams?
Are you able to reliably commute 3 days a week to either St Albans or Brighton sites?

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in St Albans AL1 3TF

Quick apply

Refine Your Search

head of operations jobs in bishop's stortford

Head of Retention

Head of Campus Experience

Head of Fleet

Head of Operations - Event Traffic & Crowd Management

Head of Operations - Non Food

Operations Manager

Head of Sales

Head of Governance & Customer Disruption

Head of MIS

Head of Orchestration

HR Business Partner (Operations)

Scheme Oversight Manager

Operations Manager

Deputy Head of Campus Experience

Senior People & Culture Business Partner - Maternity Cover (12 Months)

Head of Engineering

Head of Programmes

Head of Estates and Facilities

Customer Service Team Leader

General Manager

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