Customer service coordinator Work, Jobs in Bishop Auckland, Dur (with Salaries)

Customer Engagement Coordinator
believe housing —Bishop Auckland
- £35,194 - £36,547 a year
- Hybrid work
- Annual leave
2d
Project Coordinator
The Danesmoor Group —Newton Aycliffe
- £28,628 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
Quick apply
1d
Client Services Coordinator
Heuvel —Newton Aycliffe
- From £14 an hour
- Part-time
- Analysis skills
- Financial services
- Communication skills
- Free parking
- Flexitime
Quick apply
10d
Service and Administration Coordinator - Fire Sprinkler Systems
Richmond Fire Engineers Ltd —Richmond
- From £25,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Quick apply
3d
Patient/Customer Services Coordinator
Curaleaf International —Sunderland
- Full-time
- Customer service
- IT
- Communication skills
- Free parking
- Life insurance
Quick apply
3d
Events Co-ordinator
Middlesbrough Football Club —Middlesbrough
- From £24,420 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
- Free parking
- Store discount
Quick apply
15h
Administrative Lettings Coordinator
Acorn Lettings and Sales —Stockton-on-Tees
- £25,350 a year
- Full-time
- No experience needed
- Data entry
- In-person
Quick apply
Cranes & Lifting Office Coordinator
RS Industrial Services Limited —Billingham
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Free parking
- Store discount
Quick apply
11d
Meeting and Events Sales Coordinator
Crowne Plaza Newcastle —Newcastle upon Tyne
- Full-time
- Customer service
- Hotel
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
Customer Care Co-ordinator
BarrattDevelopments —Gateshead
- Customer service
- Microsoft Office
- Programmable logic controllers
9d
Library Services Coordinator (Spaces and Environment)
Newcastle University —Newcastle upon Tyne
- £29,588 - £31,236 a year
- Full-time
- Customer service
- Microsoft Office
- Supervising experience
2d

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Durham County Carers Support —Spennymoor
Full driving licence and access to a car is essential. Provide information, advice and support to carers by telephone, online and face-to-face.
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Customer Engagement Coordinator
believe housing —Bishop Auckland
The Customer Engagement Coordinator will work to support the development and delivery of a first-class Engagement service that supports customers to shape and…
£35,194 - £36,547 a year
2d

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customer service coordinator jobs near bishop auckland, dur

Customer Engagement Coordinator

believe housing -
Bishop Auckland

Apply Now

Job details

£35,194 - £36,547 a year
2 days ago

Benefits

Annual leave
Company pension

Qualifications

Driving Licence

Full job description

closing date: Tuesday 14 July 2026 salary: £35,194 - £36,547 per annum pro-rata location: Bishop Auckland, Hybrid, Seaham

We’re on the lookout for a part time Customer Engagement Coordinator to join the believe housing team working three days per week (22.2 hours)

We believe in life without barriers, if you think you’d be great in the role, we want to hear from you. We’re interested in your skills, experience and personal values and we’re committed to being a supportive and inclusive employer.

A flexible approach that works for you

We’re a family‑friendly organisation, and we encourage everyone to ‘work the believe way’; keeping things simple, focusing on what matters and removing unnecessary tasks.

Your working arrangements will be flexible, based on the needs of the role, our customers and your preferences (agreed with your manager). Our offices are in Seaham and Bishop Auckland, and this role will require an on-site presence for part of the week.

About the role

The Customer Engagement Coordinator will work to support the development and delivery of a first-class Engagement service that supports customers to shape and influence service delivery across believe housing. You will take responsibility for supporting the development, implementation and review of a clear, client focussed performance management framework.

You will play a key role in the development of our customer surveying offer ensuring that the customer voice plays a key role in the influence and development of service provision across the organisation.

Your responsibilities will include:

Being responsible for the collection of customer satisfaction feedback and customer led service improvement through a variety of mechanisms including surveying, customer focus groups, pop up engagement, and workshops
liaising with customers to understand their experiences and feelings towards believe housing, using this information to shape service delivery within believe
working with commissioning services to understand how findings have been used and understand how this has actively shaped service level improvements
become the organisation’s satisfaction, monitoring expert by developing, maintaining and managing a series of appropriate of both reactive and transactional questions sets, satisfaction methods and activity
A full UK driving licence is essential.

For more information, please read the full job description.

What’s on offer?

Our people are our greatest strength, and we’re committed to helping you grow, stay curious, and thrive. At believe housing, we’ve created a supportive, inclusive culture where ideas are welcomed and development is encouraged.

Our customers are at the heart of everything we do, and we know that great experiences start with empowered colleagues. That’s why we offer a comprehensive range of benefits designed to support your wellbeing, motivate you, and help you do your best work.

We offer a competitive salary of £35,194 – £36,547 per annum pro-rata and:

up to 33 days annual leave pro rata, plus four volunteering days
a competitive pension scheme
access to our healthcare scheme
flexible working that supports your wellbeing
a positive, inclusive culture where growth and development are genuinely encouraged.

Apply now

If you share our values and believe you can bring something special to this role, then apply now. We’d love to hear from you.

We are a Disability Confident Employer. If you need any adjustments or support throughout the recruitment process, please let us know.

If you wish to find out more about this opportunity contact Kevin Chambers Engagement and Performance Team Leader at [email protected].

Closing date for applications is 11.59pm on Tuesday, 14 July 2026
All applicants must go through our website.
Interview date to be confirmed

Interested?

If you believe that you demonstrate our values and can bring something special to this role, then we are looking forward to hearing from you.

Apply Now

Refine Your Search

customer service coordinator jobs in bishop auckland, dur

Customer Engagement Coordinator

Project Coordinator

Client Services Coordinator

Service and Administration Coordinator - Fire Sprinkler Systems

Patient/Customer Services Coordinator

Events Co-ordinator

Administrative Lettings Coordinator

Cranes & Lifting Office Coordinator

Meeting and Events Sales Coordinator

Customer Care Co-ordinator

Library Services Coordinator (Spaces and Environment)

Related jobs to explore

I want to receive the latest job alerts for customer service coordinator in bishop auckland, dur

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We’re on the lookout for a part time Customer Engagement Coordinator to join the believe housing team working three days per week (22.2 hours)

About the role

What’s on offer?

Apply now

Interested?

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