Client services specialist Work, Jobs in Bispham, Lan (with Salaries)

Head of Customer Experience
English Speaking Board (International) Ltd. —Ormskirk
- £45,000 - £57,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Work from home
- Sick pay
Quick apply
Debt adviser and Web chatter
Citizens Advice Lancashire West —Leyland
- £25,049.60 - £26,141.40 an hour
- Full-time
- Customer service
- Analysis skills
- Organisational skills
- Free parking
Quick apply
2d
Recruitment Consultant (360)
Sustainable Talent —Poulton le Fylde
- From £25,000 a year
- Full-time
- Sales
- Bachelor's degree
- Human resources
- Annual leave
- Work from home
Quick apply
Operations Team Leader - Specialist Services
UK Event Medical Services Limited —Preston
- Full-time
- Organisational skills
- IT
- Communication skills
Quick apply
Information & Advice Adviser
Age UK Lancashire —Lytham St. Annes
- £25,753 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee assistance programme
Client Services Manager
Staci —Blackburn
- From £26,500 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
Sales Executive
Chorley Group —Blackpool
- £22,000 - £40,000 a year
- Full-time
- Sales
- Customer service
- Salesforce
- Employee discount
- Life insurance
Quick apply
12d
Hard Services Supervisor
Emcor —Barrow-In-Furness
- £36,000 a year
- Full-time
- Maintenance
- Employee assistance programme
- Referral programme
Quick apply
Renewals Agent
The Granite Group —Formby
- £13,289.41 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Flexible schedule
Quick apply
Senior Operational Buyer
Emcor —Barrow-In-Furness
- Up to £55,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Employee assistance programme
- Referral programme
Quick apply
9d
Debt Caseworker Trainee - National Helpline
Citizens Advice Lancashire West —Leyland
- £26,510 - £29,416 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Employee assistance programme
Quick apply
2d
Head of Department - Private Client
Eventus Recruitment Group —Barrow-In-Furness
- £50,000 - £65,000 a year
- Hybrid work
- Organisational skills
- Financial services
- Communication skills
- Annual leave
- Employee assistance programme
Lead Generator (Sales)
Johnsons Workwear Ltd —Preston
- £23,334 a year
- Full-time
- Health & wellbeing programme
Quick apply
Environmental Advisor
M Group —Preston
- Overtime
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Business Development Manager
Ascentis —Lancaster
- From £36,849 a year
- Full-time
- Hybrid work
- Sales
- English
- Analysis skills
- Free parking
- Annual leave
Maintenance Administrator
Northgate Highways —Chorley
- £25,500 a year
- Monday to Friday
- Microsoft Office
Quick apply
Collections Specialist
Speed Medical —Chorley
- £25,000 - £26,500 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Organisational skills
- Financial services
Quick apply
3d
Employment Coach
RR 2020 —Blackburn
- £29,718 a year
- Full-time
- Mentoring
- Organisational skills
- In-person
- Employee discount
- Sick pay
Quick apply
Substance Misuse Nurse
Change Grow Live —Blackpool
- £38,114.53 - £44,469.24 a year
- Employee assistance programme
- Employee discount
Admin Agent
The Granite Group —Formby
- £28,609 a year
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Flexible schedule
Quick apply
6d

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client services specialist jobs near bispham, lan

Head of Customer Experience

English Speaking Board (International) Ltd. -
Ormskirk

Quick apply

Job details

Permanent | Full-time
£45,000 - £57,000 a year

Benefits

Casual dress
Company pension
Work from home
Company events
Sick pay
On-site parking

Qualifications

Management
Customer service
English
Supervising experience
Leadership

Full job description

Our company, English Speaking Board (International) Ltd. is seeking an exceptional Head of Customer Experience to lead and enhance the experience of our customers, centres and learners across the UK and internationally.

This is an exciting opportunity to join the Senior Leadership Team at a respected educational awarding organisation and play a key leadership role in shaping customer strategy, driving service excellence, and ensuring every interaction with ESB reflects our values and commitment to quality.

Our business is, as a specialist awarding organisation creating, assessing and awarding qualifications for Oracy and English language to 40,000 learners annually, across 12 countries.

To be successful you need to be:

An inspiring leader who can motivate teams, foster collaboration, and deliver an exceptional.
customer experience at every stage of the customer journey.
Passionate about creating a deep understanding about our clients and their needs and how our products add value to their work or enable the further study and employment journeys of their learners.
Someone who shares our values to champion the power of human connection, self-advocacy, communication and confidence building.

Why work for ESB International?

Our amazing customer focus and service to our clients.
Along with our deep commitment to our learners.
Our positive and caring organisation.

With 18 Head Office colleagues, 80 assessors and markers out in the field and over 250 centres and international clients we are a busy and constantly evolving workplace.

The main activities of this leadership role:

To play a leadership role with English Speaking Board (International) Ltd. to achieve the business strategy for the delivery of an outstanding customer experience.
Developing a team with outstanding customer service skills across ESB’s entire customer base, via our Digital, CRM, Email, Telephone, and any other channels.
Managing the effectiveness of our bespoke assessment management system in liaison with our IT partners.
Taking responsibility for ESB’s Enquiries, Complaints and Appeals policy and procedures.
In liaison with the Head of Commercial, contribute to our whole of business Customer Journey focus to ensure our clients are on boarded and retained to achieve revenue targets and maintain our purpose and customer value propositions.

The post:

Permanent, full-time (5 days a week) subject to 6 months’ probationary period.
Salary: Senior Manager Grade 7 (£45,000-£ 57,000) dependent on experience and current salary.
Location: Hybrid working (2-3 days per week office based) at ESB’s Office, 9 Hattersley Court, Burscough Road, Ormskirk, Lancashire, L39 2AY.
Pension: We also offer an attractive pension scheme (see job description).

Applicants should write a supporting statement along with their CV to outline:

Their interest in ESB International
Their interest in the role

Please visit our website esbuk.org/index.php/jobs to download a job specification.

Pay: £45,000.00-£57,000.00 per year

Benefits:

Casual dress
Company events
Company pension
On-site parking
Sick pay
Work from home

Experience:

customer service management: 3 years (required)

Work Location: Hybrid remote in Ormskirk L39 2AY

Quick apply

Refine Your Search

client services specialist jobs in bispham, lan

Head of Customer Experience

Debt adviser and Web chatter

Recruitment Consultant (360)

Operations Team Leader - Specialist Services

Information & Advice Adviser

Client Services Manager

Sales Executive

Hard Services Supervisor

Renewals Agent

Senior Operational Buyer

Debt Caseworker Trainee - National Helpline

Head of Department - Private Client

Lead Generator (Sales)

Environmental Advisor

Business Development Manager

Maintenance Administrator

Collections Specialist

Employment Coach

Substance Misuse Nurse

Admin Agent

I want to receive the latest job alerts for client services specialist in bispham, lan

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