client services Work, Jobs in blackburn, lan (with Salaries)

Call Handler (Out of Hours)
careium —Blackburn
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Free parking
- Flexible schedule
Field Interviewer - Blackburn
the National Centre for Social Research —Blackburn
- £15.12 an hour
- Part-time
- Hybrid work
- English
- Travel
- Time management
Quick apply
CCTV Operator - Blackburn - Part Time
Enigma Security Solutions —Blackburn
- £15 an hour
- 12 hour shift
- Computer literacy
- English
- IT
Quick apply
2d
Legal Graduate Scheme
Baker & Coleman Solicitors —Blackburn
- £25,000 - £32,000 a year
- Full-time
- In-person
- Communication skills
Quick apply
Tactical Retail Merchandiser
eXPD8 —Blackburn
- £12.71 an hour
- Part-time
- Customer service
- Merchandising
- Communication skills
- Referral programme
8d
Paralegal
Baker & Coleman Solicitors —Blackburn
- £25,000 - £36,000 a year
- Full-time
- Microsoft Word
- English
- Microsoft Office
Quick apply
Business Development Manager – DBS & Employment Screening Services
Expert Admin Services —Blackburn
- £30,000 - £50,000 a year
- Full-time
- Sales
- Business development
- Presentation skills
- Free parking
Quick apply
1d
Housing Management Officer
Stepping Stone Projects —Blackburn
- £27,261 - £30,308 a year
- Weekend availability
- Administrative experience
7d
Case Coordinator
Smile Mediation Ltd —Burnley
- £13.45 an hour
- Part-time
- Microsoft Outlook
- Customer service
- Microsoft Office
Quick apply
3d
Client Project Coordinator
Parkingeye Limited —Coppull
- £24,879.84 a year
- Full-time
- Sales
- Customer service
- English
Quick apply
8d
Proofreader
Harrisons Case Management —Chorley
- From £25,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
2d
Administration Assistant
Kinetic Law Ltd —Blackburn
- From £23,500 a year
- Full-time
- Microsoft Word
- Microsoft Office
- Accounting
- Annual leave
Quick apply
Call Handler
One Claims Management —Rawtenstall
- £30,000 a year
- Full-time
- Microsoft Word
- Customer service
- Military
- Free parking
- Health & wellbeing programme
Quick apply
3d
Client Services Representative
Moneyfarm —Preston
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
Quick apply
Customer Service Advisor
PayStream Accounting Services —Altrincham
- £30,000 a year
- Full-time
- Hybrid work
- IT
- In-person
- Work from home
Quick apply
Veterinary Receptionist - FTC
Animal Trust —Blackburn
- £12.71 an hour
- Organisational skills
- Front desk
1d
Cleaner
OCS Group —Blackburn
- £12.71 an hour
- Monday to Friday
- Employee discount
Quick apply
Project Coordinator
M Group —Burnley
- £30,000 - £40,000 a year
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
6d
Planning Co-Ordinator
M Group —Preston
- £26,500 - £30,000 a year
- Customer service
- Organisational skills
- Annual leave
- Employee assistance programme
Office Administrator
Bespoke Credit Hire Limited —Bolton
- Full-time
- Microsoft Excel
- Microsoft Office
- IT
Quick apply
1d

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Call Handler (Out of Hours)

careium -
Blackburn

Apply Now

Job details

Full-time

Benefits

Free parking
Company pension
Flexible schedule
On-site parking

Qualifications

Customer service
Microsoft Office
Communication skills

Full job description

Blackburn

Call Handler (Out of Hours)
Full & Part Time Shift Patterns During Service Hours (on a rota basis)
Service Hours: 5pm – 9am, 7 days per week
Blackburn, Lancashire

Who Are We?

Careium UK is one of Europe’s leading telecare organisations, supporting over 250,000 private and corporate clients. Our mission is to help individuals live safer, more independent, and fulfilling lives.

We provide a fully digital telecare system, enabling vulnerable and elderly clients to feel safe both at home and when out in the community. Our services are delivered through our dedicated 24/7/365 Alarm Receiving Centre and supported by our in-house Emergency Call Handlers and Mobile Response Team.

We are also proud to be a Real Living Wage Employer, meaning we are committed to paying our employees a wage that is independently calculated to reflect the true cost of living. This demonstrates our dedication to fairness, employee wellbeing, and valuing the important work our teams carry out every day.

About the Role

At Careium UK, you don’t have to choose between making a difference and developing your career. Every day, your contribution will have a direct and meaningful impact on the lives of our clients and service users.

As part of our continued growth and evolving service model, we are seeking Call Handlers to join our Out of Hours team in Blackburn.

In this role, you will provide essential support to councils and housing associations outside of standard working hours. You will follow established procedures to manage a range of urgent situations, including (but not limited to) homelessness cases, emergency repairs, dangerous structures, and other critical incidents that require immediate action.

What Does a Day Look Like?

As an Emergency Call Handler, your responsibilities will include:

Managing emergency situations: Quickly assessing and responding to urgent calls to ensure the best possible outcomes
Recording accurate information: Logging all call details clearly and efficiently using internal systems
Taking swift action: Acting promptly on information provided by customers and stakeholders
Providing customer support: Guiding callers through basic troubleshooting where appropriate
Monitoring alarm systems: Responding to automatic alerts and addressing issues such as power or battery faults

What We’re Looking For

Resilience in a busy environment: Comfortable managing a high volume of calls and interactions
Professional communication skills: Calm, confident, and empathetic telephone manner
Customer service experience: Previous experience working with customers is desirable
System proficiency: Confident using multiple systems, including Microsoft Office applications
Adaptability: Flexible approach with a willingness to embrace new technologies and ways of working
Strong multitasking ability: Able to follow procedures, prioritise tasks, and think critically
Attention to detail: Accurate and thorough when recording information
Relevant experience: Background in care, customer service, or a call centre environment is advantageous

What We Offer

Flexible working patterns to support work-life balance
Generous annual leave, increasing with length of service
Cash Health Care Plan (including dental and optical support)
Life assurance (3x annual salary)
Pension contributions of up to 6%
Free on-site parking
Ongoing learning and development opportunities

If you’re ready to become an Everyday Hero and want to be part of a team that truly makes a difference, we would love to hear from you. Join a business that saves lives and adds real value to people every day.

Contact person

Apply Now

Refine Your Search

client services jobs in blackburn, lan

Call Handler (Out of Hours)

Field Interviewer - Blackburn

CCTV Operator - Blackburn - Part Time

Legal Graduate Scheme

Tactical Retail Merchandiser

Paralegal

Business Development Manager – DBS & Employment Screening Services

Housing Management Officer

Case Coordinator

Client Project Coordinator

Proofreader

Administration Assistant

Call Handler

Client Services Representative

Customer Service Advisor

Veterinary Receptionist - FTC

Cleaner

Project Coordinator

Planning Co-Ordinator

Office Administrator

I want to receive the latest job alerts for client services in blackburn, lan

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