Pattern maker Work, Jobs in Blackburn, Lan (with Salaries)

Sales Office Manager
Minerva Crafts —Darwen
- £30,000 - £35,000 a year
- Weekend availability
- Sales
- Customer service
- Team management
- Free parking
- Employee discount
Quick apply
8d
Senior IT Project Manager
Government Property Agency —Manchester
- £56,500 - £62,554 a year
- Full-time
- Presentation skills
- Computer networking
- IT
5h
Breakdown Response Agent
SIXT UK —Manchester
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
Casual Matchday Chef
Sodexo —Blackburn
- £14.50 an hour
- Cooking
- Flexible schedule
Quick apply
12d
Senior Data Analyst
Kennedys Law - UK —Manchester
- Full-time
- SQL
- IT
- Financial services
Casual Matchday Lead Chef
Sodexo —Blackburn
- £17.50 an hour
- Leadership
- Flexible schedule
Quick apply
12d
Underwriting & Governance Analyst
Markel International Services Ltd —Manchester
- Hybrid work
- Analysis skills
- Mentoring
- AI
- Annual leave
- Flexible schedule
Quick apply
6d
Engineering & Operations Lead
OnBuy —Manchester
- Up to £100,000 a year
- Full-time
- Remote
- Mentoring
- APIs
- Python
- Annual leave
- Employee assistance programme
Quick apply
7d
Occupational Health Technician
NSG Group —St Helens
- Up to £12,400 a year
- Part-time
- Travel
- Free parking
Quick apply
5d
Applications Engineer for Strategic Accounts
Schneider Electric —Warrington
- Full-time
- Hybrid work
- English
- HVAC
- Annual leave
Lead Design and Product Developer - Maternity Cover
Nadine Merabi —Manchester
- Management
- Microsoft Office
- Project management
Quick apply
Multi Skilled Engineer
Mizkan —Middleton
- £58,282.14 a year
- Full-time
- Engineering
- Programmable logic controllers
- Electrical Engineering
- Employee discount
- Referral programme
Quick apply
Regional Director (New Business)
Mobysoft —Manchester
- Remote
- Sales
- Business development
- Presentation skills
- Annual leave
Quick apply
Business Development Manager - Telecoms
Mercury Hampton Ltd —Manchester
- £35,000 - £40,000 a year
- Hybrid work
- CRM software
- Sales
- Business development
Quick apply
Head of Commercial Finance
HyperGrowth Recruitment —Manchester
- Up to £80,000 a year
- Hybrid work
Quick apply
Senior Software Engineer, Windows/Desktop Applications - Manchester, United Kingdom
Speechify —Manchester
- Remote
- Windows
- C++
- Mentoring
9d
French Sales Development Representative (Inbound)
Deliveroo —Manchester
- £27,700 a year
- Full-time
- Hybrid work
- Sales
- English
Warehouse Operative
NSG Group —Manchester
- £28,592 - £28,871 a year
- Full-time
- Customer service
- Driving
Quick apply
5d
Software Engineer, Full-Stack Applications - Ratings Technology
Fitch Group —Manchester
- Oracle
- DevOps
- Java

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pattern maker jobs near blackburn, lan

Sales Office Manager

Minerva Crafts
Darwen

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
8 days ago

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

Sewing
Sales
Customer service
Team management
Communication skills
Time management
Office experience

Full job description

ABOUT US
Minerva is an award-winning, family-run business proudly celebrating 26 years in the textile and craft industry. As the UK’s largest fabric retailer, we supply a wide range of fabrics, sewing patterns, and craft materials to creative makers and businesses around the world.

We operate through our own website, by phone, and across multiple global marketplaces. At the heart of our success is an inspiring, inclusive community of sewists and makers, and a commitment to providing outstanding customer service.

THE ROLE
We’re looking for a dedicated and experienced Sales Office Manager to lead our customer care team and ensure the smooth running of our day-to-day office operations. This is a key role within the business and a fantastic opportunity for a highly organised, proactive, and enthusiastic individual to help us grow and continue delivering world-class service to our customers.

You’ll be managing a small, friendly team and working closely with senior leadership to support daily operations, improve customer experience, and drive continuous improvement across all platforms.

KEY RESPONSIBILITIES

Lead and support a team of customer care assistants, overseeing daily workload and maintaining an efficient and tidy workspace.
Manage customer escalations and resolve complaints with professionalism and empathy.
Conduct one-to-one performance reviews with team members and support their development.
Identify and implement improvements in customer care processes and policies.
Ensure adherence to company procedures and HR policies, including return-to-work meetings and performance management.
Liaise regularly with the General Manager, providing updates on team performance, challenges, and opportunities.
Contribute to daily customer service tasks during peak periods, covering staff absences and holidays.
Oversee and maintain operations on third-party marketplaces (e.g. Amazon, eBay, Etsy, Walmart).
Manage the returns and damaged stock process with suppliers.
Manage cases and claims as they arise.

WHAT WE’RE LOOKING FOR

Proven experience in office or team management, ideally in a customer service environment.
Outstanding communication skills – both written and verbal – with the ability to represent the Minerva brand tone of voice.
High attention to detail, particularly in spelling and grammar.
Excellent organisational, decision-making, and time-management skills.
Confident in using spreadsheets and general office software.
A flexible, hands-on attitude – ready to pitch in where needed.
Weekend availability for special events (minimum of two weekends per year, usually four days in total).
Sewing or craft knowledge is a plus (but not essential), and a willingness to learn is welcomed.

WHY JOIN MINERVA?

Be part of a vibrant, creative business with a global community.
Join a close-knit, supportive team with a shared passion for excellence.
Opportunity to help shape the future of a growing, innovative company.

WORKING PATTERN

40 Hours Per Week. Monday 07:45-17:15, Tuesday>Thursday 08:45-17:15, Friday 08:45-16:15

PAY AND BENEFITS

Pay range is £30,000.00 > £35,000.00 dependent on experience.

We are pleased to offer an annual bonus scheme and a generous staff discount on all products of 25%

Job Type: Full-time

Pay: £30,000.00-£35,000.00 per year

Benefits:

Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

pattern maker jobs in blackburn, lan

Sales Office Manager

Senior IT Project Manager

Breakdown Response Agent

Casual Matchday Chef

Senior Data Analyst

Casual Matchday Lead Chef

Underwriting & Governance Analyst

Engineering & Operations Lead

Occupational Health Technician

Applications Engineer for Strategic Accounts

Lead Design and Product Developer - Maternity Cover

Multi Skilled Engineer

Regional Director (New Business)

Business Development Manager - Telecoms

Head of Commercial Finance

Senior Software Engineer, Windows/Desktop Applications - Manchester, United Kingdom

French Sales Development Representative (Inbound)

Warehouse Operative

Software Engineer, Full-Stack Applications - Ratings Technology

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