Senior customer service representative Work, Jobs in Blackburn, Lan (with Salaries)

Senior HR Advisor
Precision Polymer Engineering Limited —Blackburn
- £45,000 - £50,000 a year
- Full-time
- Human resources
- Annual leave
Head of Customer Service
PC Group —Blackburn
- Temporary
- Hybrid work
- Management
- APIs
Quick apply
Graduate Sales Development Representative - Manchester
Leyton —Manchester
- Hybrid work
- Tax experience
Customer Service Advisor (Full-time Fixed Term 6 Months Cover)
Fresh Start Waste Services Ltd —Manchester
- £27,585 a year
- Full-time
- Customer service
- English
- Data entry
- Annual leave
- Referral programme
Quick apply
2d
Project Manager
University of Sheffield —Blackburn
- £38,784 - £47,389 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Customer service
- Microsoft Office
- Annual leave
- Employee discount
14d
Department Manager, Mens Footwear Department, Selfridges Trafford - Mat Cover
Kurt Geiger —Manchester
- Full-time
- Employee discount
Quick apply
2d
Senior Project Manager
Glanua —Newton-le-Willows
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Civil engineering
- Annual leave
- Employee assistance programme
Quick apply
Personal Assistant
GMCA —Manchester
- £34,434 - £38,220 a year
- Full-time
- Hybrid work
- Administrative experience
- Travel
8d
Country General Manager, UKI
CHEP —Manchester
- Full-time
- Hybrid work
Energy and Power Director
M Group —Warrington
- Full-time
- Hybrid work
- Management
- Engineering
- Project management
- Annual leave
- Employee assistance programme
Senior Propositions Manager
NCC Group —Manchester
- Full-time
- Hybrid work
- Negotiation
- Annual leave
Quick apply
10d
Commercial HR Manager
CHEP —Manchester
- Full-time
- Hybrid work
- Human resources
- In-person
- Leadership
- Employee assistance programme
Technical Sales
GAP Group —Manchester
- Full-time
- Microsoft Excel
- Sales
- Microsoft Office
Business Development Lead (Digital Customer Solutions/Retail)
CHEP —Manchester
- Full-time
- Hybrid work
- Sales
- Business development
Lettings Manager
X1 Management —Manchester
- Full-time
- Customer service
- Organisational skills
- Phone etiquette
- Annual leave
Quick apply
Senior Planner / Planning Manager
MWHTreatment —Preston
Business Development Representative
IRIS —Manchester
- Full-time
- Hybrid work
- Sales
- No experience needed
- Computer skills
1d
FP&A Graduate
Alexander Dennis —Skelmersdale
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Communication skills
Quick apply
1d
Regional Director (New Business)
Mobysoft —Manchester
- Remote
- Sales
- Business development
- Presentation skills
- Annual leave
Quick apply
Transport Carrier Manager UK & Ireland
CHEP —Manchester
- Full-time
- Hybrid work
- Leadership
- Employee assistance programme
4d

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Senior HR Advisor

Precision Polymer Engineering Limited -
Blackburn

Apply Now

Job details

Full-time
£45,000 - £50,000 a year

Benefits

Additional leave
Annual leave

Qualifications

Human resources

Full job description

Founded in 1975, with its head office in Blackburn, England, PPE operates manufacturing facilities in the UK and the US, plus sales offices and Channel Partner networks across the US, Europe and Asia.

PPE manufactures high-performance O-rings and sealing components using advanced elastomer materials and precision designs that extend equipment life.

Seals are critical to the function of industrial systems, and PPE’s solutions are trusted in the most demanding environments.

Today, PPE offers over 200 elastomer grades used globally across industries such as oil & gas, chemical processing, food and pharma manufacturing, marine and power generation, aerospace, and semiconductors.

The company’s success is built on the continual development of new elastomer materials combined with exceptional levels of customer service and technical support.

Job Title: Senior HR Advisor

Salary: £45,000-50,000

Bonus: up to 15% annual salary

Annual leave: 25 days plus bank holidays

Hours of work: Monday to Friday, 37.5 hours, some flexibility required to support night shift as and when required.

Flexi time: core hours 09:30 to 14:30, with the ability to accrue an additional day leave per quarter

Location: Blackburn, North West England
Reporting to: HR Business Partner

Role Purpose

The Senior HR Advisor (SHRA) will play a pivotal role in delivering high-quality, pragmatic HR support within a fast-paced manufacturing environment. With strong expertise in employee relations and a growing capability in HR data analytics, this role supports leaders to make informed, fair, and commercially sound people decisions. By strategically leveraging core corporate HR resources talent, capability, culture, and data the SHRA will directly impact growth, and operational scalability.

This position is ideal for an experienced HR professional who thrives in operational HR while actively developing the skills and exposure required to progress into an HR Business Partner role in the future.

Key Responsibilities

Employee Relations

Lead and manage a wide range of employee relations cases, including disciplinary, grievance, absence management, performance management and complex investigations
Provide confident, balanced and legally compliant advice to line managers on UK employment law and internal policies
Coach and upskill managers to build capability and confidence in managing people issues effectively
Support change initiatives such as restructures, organisational change and consultations within a manufacturing setting
Build trusted relationships with employees, managers and union or employee representatives (where applicable)

HR Data & Analytics

Analyse HR data (e.g. absence, turnover, ER trends, engagement metrics) to identify risks, trends and improvement opportunities
Produce insightful reports and dashboards to inform leadership decision-making
Use data to support workforce planning, improve ER outcomes and enhance employee engagement
Ensure data accuracy and compliance with GDPR and internal data governance standards

Operational HR & Advisory Support

Act as a senior point of contact for HR queries across the site(s)
Support the delivery of HR cycles such as performance reviews, engagement surveys and policy updates
Contribute to the continuous improvement of HR processes, policies and ways of working
Collaborate closely with HR Business Partners, Payroll, Learning & Development and Recruitment teams

Values & Culture

Act as a role model for the company’s core values of Trust, Team and Excellence
Build credibility through integrity, consistency and professionalism
Foster inclusive, collaborative working relationships across the business
Support initiatives that promote a strong, positive and high-performing culture

Skills, Knowledge & Experience

Essential:

Proven experience in a Senior HR Advisor or equivalent role, ideally within manufacturing or a similar operational environment
Strong, hands-on experience managing complex employee relations cases independently
Sound knowledge of UK employment law and HR best practice
Experience using HR data and metrics to provide insight and influence outcomes
Confident communicator with the ability to challenge constructively and build trust
CIPD Level 5 qualified (or equivalent experience)

Desirable:

CIPD Level 7 (or working towards)
Experience supporting organisational change or transformation
Experience of working within a US Corporation

Personal Attributes

Pragmatic, resilient and calm under pressure
Commercially minded with a problem-solving approach
Curious and eager to develop business partnering capability
Values-driven with a genuine passion for people and performance

Apply Now

Refine Your Search

senior customer service representative jobs in blackburn, lan

Senior HR Advisor

Head of Customer Service

Graduate Sales Development Representative - Manchester

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Project Manager

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Transport Carrier Manager UK & Ireland

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