Delivery manager Work, Jobs in Blackburn With Darwen, Lan (with Salaries)

Helpdesk Manager
Armstrong Building and Maintenance Limited —Heywood
- £37,500 - £40,000 a year
- Full-time
- Management
- Maintenance
- In-person
Quick apply
Service Delivery Manager
Together —Cheadle
- Full-time
- Communication skills
Quick apply
Parcel Delivery Driver & Lead Driver - Van & Fuel Provided
Meridian Logistics —Leyland
- £130 - £170 a day
- Part-time
- Driving
- In-person
- Free parking
Quick apply
Head of Operational Delivery
Pennington Choices Ltd —Warrington
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Organisational skills
- Communication skills
- Health & wellbeing programme
- Annual leave
11d
Project Delivery Lead
BAE Systems —Preston
- £67,000 a year
- IT
5d
Head of Customer Experience
English Speaking Board (International) Ltd. —Ormskirk
- £45,000 - £57,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Work from home
- Sick pay
Quick apply
4d
Works Delivery Manager - Wigan
CML —Wigan
- Civil engineering
- Construction
- Paid training
- Employee assistance programme
Quick apply
Service Manager
PayStream Accounting Services —Altrincham
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
Quick apply
1d
Project Manager - Scheme Delivery Operations
National Highways —Preston
- £47,410 - £54,210 a year
- Full-time
- Civil engineering
- Project management
- Contracts
9d
Delivery & Ops Enablement Lead - (Projects Co-ordinator/EA/PA)
Redolution Ltd —Preston
- £28,000 - £34,000 a year
- Full-time
- Computer literacy
- Microsoft Office
- Organisational skills
Quick apply
5d
Home Delivery Operations Manager
Product Care Group —Wigan
- Full-time
- Management
- Analysis skills
- IT
- Annual leave
- Employee discount
Quick apply
10d
Assistant Manager
Wickes —Bolton
- Full-time
- Travel
- Leadership
- Communication skills
- Employee discount
Delivery Manager
Elevate Technology Group —Manchester
- £40,000 - £45,000 a year
- Mentoring
Customer Services Manager
Assured Solutions Communications (ASC) Ltd —Preston
- £30,000 - £35,000 a year
- Full-time
- Spanish
- Management
- Customer service
Quick apply
8d
Service Delivery Manager
ISS Facility Services —Bolton
- Maintenance
- Microsoft Office
- Administrative experience
Quick apply
5d
Area Manager
Amazon UK Services Ltd. —Bolton
- Weekend availability
- Bachelor's degree
- Business
- Leadership
- Flexible schedule
Customer Success and Retention Manager
The DMS Digital Group —Bolton
- £30,000 - £40,000 a year
- Full-time
- Driving
- Travel
- IT
- Free parking
- Employee discount
Quick apply
Key Account Manager
Parkingeye Limited —Coppull
- £38,000 - £42,000 a year
- Full-time
- Customer service
- English
- Microsoft Office
Quick apply
Senior Delivery Manager
Informed Solutions —Altrincham
- Full-time
- Hybrid work
- Azure
- Continuous improvement
- Contracts
- Gym membership
- Referral programme
Quick apply
Agile Delivery Manager
Betfred —Manchester
- £50,000 - £65,000 a year
- Full-time
- Annual leave
- Employee assistance programme
Quick apply

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Helpdesk Manager

Armstrong Building and Maintenance Limited -
Heywood

Quick apply

Job details

Permanent | Full-time
£37,500 - £40,000 a year

Benefits

Company pension
On-site parking

Qualifications

Management
Facilities management
Maintenance
Leadership
Communication skills
Help desk

Full job description

Are you passionate about delivering excellent customer support and leading a high-energy helpdesk team? Joining Armstrong Building and Maintenance Ltd as a Helpdesk Manager, you will champion exceptional service, streamline operations, and drive continuous improvement in a fast-paced environment.

About Us

With over 35 years’ experience we specialise in planned and reactive maintenance activities in the facilities management sector and project management and execution of planning, development and construction activities in the Construction sector.

Role Overview

Based at our Head Office in Heywood, the role of Helpdesk Manager is crucial to our success. Reporting directly to the company management and acting as line manager to our engineers and helpdesk team you will own the first point of contact for all maintenance service requests. You will optimise workflows, and uphold SLAs to ensure every call, email, and ticket is handled with precision and care. Your strategic insights will drive process improvements and elevate our customer experience.

Key Responsibilities

· Oversee daily helpdesk operations including work scheduling and SLA management

· Respond and provide updates on all work in process

· Fleet management

· Establish and maintain positive working relationships and levels of communication to ensure optimum service delivery and maximise work potential with existing clients

· Manage and mentor a team of helpdesk coordinators

· Completion of PCS audits

· KPI reporting

· Improve process efficiency, ensure full notes are made on the work management system for each job, to create full visibility for all Helpdesk team and management

Skills and Experience

· Minimum 3 years’ experience managing a helpdesk or service desk team, ideally within building maintenance or facilities management

· Strong understanding of CAFM software (preferably Job Logic) and ticketing workflows

· Excellent leadership skills with a track record of motivating teams and driving performance improvements

· Exceptional communication skills, both written and verbal, with the ability to liaise effectively across all levels

· Excellent UK geographical knowledge

· Ability to thrive under pressure and adapt quickly to changing priorities

What We Offer

· Competitive salary

· 40 hours per week, permanent contract of employment

· 20 days holiday plus bank holidays, additional holiday entitlement after a qualifying period

· Contributory Pension scheme,

· Professional development budget and access to industry training

· Staff Events

Build the future of building maintenance. Join us as Helpdesk Manager and make every call count!

Pay: £37,500.00-£40,000.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

delivery manager jobs in blackburn with darwen, lan

Helpdesk Manager

Service Delivery Manager

Parcel Delivery Driver & Lead Driver - Van & Fuel Provided

Head of Operational Delivery

Project Delivery Lead

Head of Customer Experience

Works Delivery Manager - Wigan

Service Manager

Project Manager - Scheme Delivery Operations

Delivery & Ops Enablement Lead - (Projects Co-ordinator/EA/PA)

Home Delivery Operations Manager

Assistant Manager

Delivery Manager

Customer Services Manager

Service Delivery Manager

Area Manager

Customer Success and Retention Manager

Key Account Manager

Senior Delivery Manager

Agile Delivery Manager

I want to receive the latest job alerts for delivery manager in blackburn with darwen, lan

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