Guest experience manager Work, Jobs in Blackpool, Lan (with Salaries)

Senior Operation Parks Manager
Hoey caravans —Morecambe
- From £52,000 a year
- Full-time
- Analysis skills
- Travel
- In-person
- Free parking
Quick apply
5d
Reservations Manager
Hampton by Hilton Blackpool —Blackpool
- £36,000 a year
- 8 hour shift
- Hotel
- Analysis skills
- Leadership
- Free parking
- Employee assistance programme
Quick apply
General Manager
Hospitality: Mill Farm Sports Village, Dixon Grange, Sedgewick Scott —Preston
- £60,000 a year
- Hospitality
- Bar
- Hotel
Hotel manager
Forshaws hotel —Blackpool
- £24,420.00 - £49,362.75 a year
- Bilingual
- Hospitality
- Hotel
Quick apply
Conference & Events Manager
Hospitality: Mill Farm Sports Village, Dixon Grange, Sedgewick Scott —Preston
- Hospitality
- Hotel
- Organisational skills
Senior Visitor Experience Officer
National Trust —Ormskirk
- £14.16 an hour
- Weekend availability
- Free parking
- Employee assistance programme
9d
Deputy Manager The Shireburn Arms, (Pub, Hotel and Wedding Venue)
James` Places —Clitheroe
- Up to £34,000 a year
- Full-time
- Hospitality
- Hotel
- Supervising experience
Quick apply
8d
Bar & Restaurant Manager
Nineteen Kitchen And Bar Poulton —Poulton le Fylde
- £13.00 - £15.50 an hour
- Weekend availability
- Bar
- Sales
- Restaurant management
- Annual leave
- Employee discount
Quick apply
11d
Guest Service Manager
Holiday Inn Lancaster —Lancaster
- £13.71 an hour
- Weekend availability
- Hotel
- Guest services
- Leadership
- Free parking
- Employee discount
Quick apply
Security Manager
Haven —Blackpool
- Weekend availability
- Organisational skills
- Leadership
- Communication skills
- Employee discount
Quick apply
13d
Grounds & Siting Manager
Haven —Fleetwood
- Weekend availability
- Maintenance
- Organisational skills
- Leadership
- Employee discount
Quick apply
Table Gaming Manager
The Rank Group —Blackpool
- Weekend availability
- Management
- Analysis skills
- Leadership
Quick apply
Cluster General Manager
Holiday Inn Express Barrow in Furness —Barrow-In-Furness
- Full-time
- Hospitality
- Hotel
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
8d
Assistant Manager
Lytham House Social and Dining —Lytham St. Annes
- Up to £36,500 a year
- Weekend availability
- Hospitality
- Culinary experience
- Cooking
- Store discount
- Employee discount
Quick apply
9d
Team Member
Pizza Hut —Blackpool
- £12.71 an hour
- Full-time
- Customer service
- Restaurant
- Annual leave
- Employee assistance programme
Quick apply
12d
Holiday Park General Manager
Annesley Gandon —Lancaster
- £40,000 - £45,000 a year
- Full-time
- Negotiation
Quick apply
Bradleys Bar Manager
Hospitality: Mill Farm Sports Village, Dixon Grange, Sedgewick Scott —Preston
- £33,000 - £40,000 a year
- Full-time
- Bar
Venue Sales & Client Experience Coordinator
The Grove Venue —Blackburn
- £25,420 - £32,009 a year
- Weekend availability
- Hospitality
- Sales
- Customer service
- Free parking
- Flexible schedule
Quick apply
1h
Deputy General Manager - Owd Nells
James' Places —Garstang
- Up to £36,000 a year
- Full-time
- Hospitality
- Management
- Customer service
- Health & wellbeing programme
- Employee discount
Quick apply
3d
Assistant Manager
Devonshire Arms —Blackpool
- Full-time
- Management
- Mentoring
- Communication skills
- Annual leave
- Employee discount
Quick apply
9d

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Senior Operation Parks Manager

Hoey caravans
Morecambe

Quick apply

Job details

Permanent | Full-time
From £52,000 a year
5 days ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

Driving Licence
Complaint handling
Groundskeeping
Analysis skills
Leadership
Communication skills

Full job description

Senior Operations Manager – Caravan Parks (8 Sites)

Location: Head Office - Hoey Caravans Ltd
Employment Type: Full-time

Start Date: Immediate

About the Role

We are looking for an experienced and dynamic Senior Operations Manager to oversee the performance, operations, and growth of our portfolio of eight caravan parks. This is a senior leadership position responsible for driving operational excellence, leading park management teams, delivering exceptional customer experiences, and ensuring strong financial performance and management across all sites.

Key Responsibilities

Provide strategic leadership and operational oversight for all eight caravan parks.
Lead, mentor, and support Park Managers to achieve business objectives.
Drive revenue growth, occupancy, and guest satisfaction.
Monitor budgets, financial performance, and key operations.
Ensure compliance with health and safety, environmental, and regulatory requirements.
Develop and implement operational policies and best practices across all parks.
Manage staffing, recruitment, training, and succession planning.
Identify opportunities for continuous improvement and business growth.
Build positive relationships with owners, guests, suppliers, and local stakeholders.
Lead the investigation and resolution of customer complaints, escalating complex matters where appropriate.
Manage legal disputes and complaints in conjunction with the company's solicitors and external advisers, ensuring the business is protected and all actions comply with relevant legislation.
Report regularly to senior executives on business performance and strategic initiatives.

Requirements

Proven experience in senior operations or regional management, ideally within holiday parks, caravan parks, hospitality, leisure, or multi-site operations.
Only apply if you have Holiday, Leisure and Caravan park experience in management
Strong leadership skills with experience managing multiple locations.
Excellent financial, commercial, and analytical abilities.
Outstanding communication and stakeholder management skills.
Experience handling complex complaints, risk management, and legal or regulatory matters.
Ability to travel regularly between sites.
A full, valid driving licence.

What We Offer

Competitive salary.
Pension scheme.
Professional development and career progression opportunities.
The opportunity to lead and shape the success of a growing portfolio of caravan parks.

This is strictly 5 years minimum experience in Caravan parks/ Retreats and holiday/ leisure Management, previous references and 6 months probation period required

ACCOMMODATION NOT INCLUDED

If you're a passionate leader with a track record of managing multi-site operations and delivering exceptional business results, we'd love to hear from you

Pay: From £52,000.00 per year

Benefits:

Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

guest experience manager jobs in blackpool, lan

Senior Operation Parks Manager

Reservations Manager

General Manager

Hotel manager

Conference & Events Manager

Senior Visitor Experience Officer

Deputy Manager The Shireburn Arms, (Pub, Hotel and Wedding Venue)

Bar & Restaurant Manager

Guest Service Manager

Security Manager

Grounds & Siting Manager

Table Gaming Manager

Cluster General Manager

Assistant Manager

Team Member

Holiday Park General Manager

Bradleys Bar Manager

Venue Sales & Client Experience Coordinator

Deputy General Manager - Owd Nells

Assistant Manager

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