Customer support agent Work, Jobs in Bletchley, Bkm (with Salaries)

Helpdesk Agent (Full Time Office Working inc weekends)
Ostara Systems —Milton Keynes
- £26,000 a year
- Weekend availability
- Microsoft Excel
- Customer service
- IT
Helpdesk Agent - 11:30 - 20:30 office based including weekend work
Ostara Systems —Milton Keynes
- £26,208 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Customer service
Resident Engagement Coordinator
Innovus —Bedford
- Up to £30,000 a year
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
2d
Sales Advisor
Leisure Solutions Community Trust —Milton Keynes
- £30,000 a year
- Full-time
- Sales
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
LINUX LAMP Stack Systems Administrator
Eckoh —Hemel Hempstead
- £320 - £360 a day
- Hybrid work
- Scripting
- Linux
- In-person
- Free parking
Quick apply
Client Services Adviser
NFU Mutual Agency —Leighton Buzzard
- £25,000 - £27,000 a year
- Full-time
- Sales
- Customer service
- No experience needed
- Free parking
- Annual leave
10d
Customer Services Executive
Tools4Trade LTD —Wolverton
- £28,500 - £30,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Free parking
Quick apply
2d
Duty Manager
Leisure Solutions Community Trust —Milton Keynes
- £28,108 a year
- Full-time
- Hospitality
- Sales
- Supervising experience
- Employee assistance programme
Customer Service Advisor
Bionic Services Ltd —Luton
- £26,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
Quick apply
3d
Key Account Director
BidvestNoonan —New Duston
- Up to £57,312.72 a year
- Full-time
- Bachelor's degree
- Travel
- Contracts
Quick apply
Key Account Manager
Bionic Services Ltd —Luton
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Contact Centre Agent
Allwyn UK —St Albans
- Customer service
- Annual leave
8d
Personal Travel Expert - Milton Keynes
DERTOUR UK —Milton Keynes
- £26,773 a year
- Weekend availability
- Sales
- Customer service
- IT
- Annual leave
- Employee assistance programme
Quick apply
Part Time Rental Sales Agent - Luton Airport
SIXT UK —Luton
- £13,602 - £14,202 a year
- Part-time
- Sales
- English
- Driving
- Paid training
- Annual leave
Quick apply
Estate Agent. Lister, valuer, Negotiator
Satchells Estate Agents —Baldock
- £35,000 - £50,000 a year
- Sales
- Administrative experience
- Organisational skills
- Annual leave
Quick apply
Ticketing Manager
Silverstone —Silverstone
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Reservations and Events Agent
Valor Hospitality —Hemel Hempstead
- £12.71 an hour
- Employee assistance programme
- Employee discount
Quick apply
Estate Agent
Connells Group —Leighton Buzzard
- £25,000 a year
- Full-time
- Sales
- Microsoft Office
- IT
Quick apply
13d
Swimming Coordinator
Leisure Solutions Community Trust —Milton Keynes
- £16,869.33 a year
- Part-time
- Customer service
- Supervising experience
- Organisational skills
- Employee assistance programme
Coordinator, Patient Services
Baxter —Northampton
- £27,000 a year
- CRM software
- Customer service
- Microsoft Office
14d

I want to receive the latest job alerts for customer support agent in bletchley, bkm

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support agent jobs near bletchley, bkm

Helpdesk Agent (Full Time Office Working inc weekends)

Ostara Systems -
Milton Keynes

Apply Now

Job details

Full-time
£26,000 a year

Benefits

Company pension

Qualifications

Microsoft Excel
Customer service
IT
Communication skills

Full job description

An excellent opportunity has arisen for a Contact Centre Advisor to join a leading company within the Maintenance and Facilities Management environment. The successful candidate will be at the start of the Customers journey using their excellent customer service skills to identify the customers requirements at their point of initial contact. Our advisors are pivotal in making it the best and easiest customer experience, exhibiting the company values at all times.

As an advisor you will work in an engaging environment supported by leaders who have your personal development at heart helping you become the best version of yourself, they work hard however in return we also strive to acknowledge and recognise their teams for going over and above in their day to day duties.

The ideal candidate must be able to deliver support via the telephone in the following key areas:

Support to Maintenance Contractors and Customers using a proprietary software system

The successful candidate will also be able to:

Deal with customer calls, managing their expectations and resolving any issues they report ensuring a right first-time resolution
Manage their own work flow and administrative tasks in line with client SLAs
Maintain up to date records in the proprietary software system, enabling accurate management information to be available for reporting and accounting purposes.
Communicate both internally and externally with emphasis on a pro-active service delivery
To take ownership and responsibility for all enquiries presented to the Contact Centre, identifying customers needs and using appropriate questioning and listening skills to identify and offer appropriate solutions.
Ensure a seamless customer journey by providing accurate information and guidance to all customers and liaising with relevant departments.
To actively promote and act as an Ambassador for the services which our clients represent.
To ensure that all computerised systems are used effectively and efficiently to help process customer enquiries, accurately maintaining records ensuring all processes and DPA legislation is adhered to at all times.
To establish, develop and maintain great working relationships with all work colleagues to ensure a one team approach to the delivery of the performance standards and business objectives for the Contact Centre.
Be an active contributor and work collaboratively with key departments by providing insight and ideas on improving our Customer experience.
Take proactive steps to positively impact Contact Centre targets & measures.
With drive and passion, you will strive to meet department standards on a day to day basis with your customer always in mind.
To ensure a clear knowledge and understanding of team objectives and priorities

Key Experience, Knowledge & Skills:

Knowledge of office applications including Word and Excel
Strong verbal and written communication skills within a professional environment
2 years or more experience working in a customer service environment
Effective in ensuring the customer is at the forefront of all we do
Demonstrate a strong commitment to customer service in all activities
Demonstrate a desire to learn and succeed in a service environment
Excellent problem-solving skills
Excellent communication & Influencing skills

Due to the large number of responses we receive it is not always possible to respond to every application. We will only contact those candidates short-listed for this role. If you have not heard from us within 10 days, please assume you have been unsuccessful on this occasion.

Benefits

The role offers a comprehensive benefits package, including pension, healthcare and death in service following successful completion of a probation period.

Apply Now

Refine Your Search

customer support agent jobs in bletchley, bkm

Helpdesk Agent (Full Time Office Working inc weekends)

Helpdesk Agent - 11:30 - 20:30 office based including weekend work

Resident Engagement Coordinator

Sales Advisor

LINUX LAMP Stack Systems Administrator

Client Services Adviser

Customer Services Executive

Duty Manager

Customer Service Advisor

Key Account Director

Key Account Manager

Contact Centre Agent

Personal Travel Expert - Milton Keynes

Part Time Rental Sales Agent - Luton Airport

Estate Agent. Lister, valuer, Negotiator

Ticketing Manager

Reservations and Events Agent

Estate Agent

Swimming Coordinator

Coordinator, Patient Services

I want to receive the latest job alerts for customer support agent in bletchley, bkm

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected