Service delivery officer Work, Jobs in Blyth, Nbl (with Salaries)

Tenant Engagement Officer
Northumberland County Council —Blyth
- £31,537 - £34,434 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
3d
Security Officer
ASEL —Alnwick
- £12.71 - £14.00 an hour
- Full-time
- School
- Employee assistance programme
- Employee discount
Engagement Officer
Reed In Partnership —Newcastle upon Tyne
- £26,300 - £32,000 a year
- Full-time
- Sales
- Continuous improvement
- Travel
- Annual leave
- Flexible schedule
Repairs and Maintenance Team Lead - Kyloe House
Northumberland County Council —Stannington
- £35,412 - £39,152 a year
- Maintenance
- IT
Quick apply
Housing Services Neighbourhood Manager
North Tyneside Council —North Tyneside
- £58,939 a year
- Full-time
- Communication skills
2d
Head of Credit and Collections
Wave Utilities —Durham
- £70,667 - £84,002 a year
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Free parking
- Employee assistance programme
Quick apply
10d
Training Development Lead
Rescue Pod Training Solutions Ltd —South Shields
- £32,995 - £38,995 a year
- Part-time
- Administrative experience
- Presentation skills
- Continuous improvement
- Free parking
- Store discount
Quick apply
10d
Contract Assurance Specialist
Ministry of Justice —Morpeth
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- PMP
- Presentation skills
- Annual leave
12d
Information Governance Officer
Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust —Seaton Delaval
- £32,073 - £39,043 a year
- Full-time
8d
Cash in Transit Driver
NCR Atleos —Washington
- £34,556.62 - £35,766.10 a year
- Overtime
- Annual leave
- Employee discount
Quick apply
TIPCU Casework Officer
Department for Transport —Newcastle upon Tyne
- £30,485 a year
- Part-time
- Hybrid work
- Microsoft Office
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
Planning Officers
Gateshead Council —Gateshead
- £26,824 - £45,091 a year
- Full-time
- Hybrid work
- English
- Communication skills
- Negotiation
- Annual leave
- Employee discount
4d
Assessment Delivery Officer
UK MANAGEMENT COLLEGE —Newcastle upon Tyne
- £25,397 - £25,398 a year
- Monday to Friday
- No degree
- Organisational skills
- Classroom experience
Quick apply
Relief Control Room Response Driver
ASEL —Gateshead
- £13.68 - £14.21 an hour
- Microsoft Outlook
- IT
- Leadership
- Employee assistance programme
- Employee discount
Apprentice Application Operations Engineer
Department for Work and Pensions —Newcastle upon Tyne
- £32,137 a year
- Overtime
- Hybrid work
- English
- Presentation skills
- IT
- Annual leave
- Employee assistance programme
Finance Officer
Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust —Newcastle upon Tyne
- £25,760 - £27,476 a year
- Full-time
- Oracle
- Analysis skills
8d
Senior Digital Customer Services Officer
North Tyneside Council —North Tyneside
- £26,403 - £27,254 a year
- Full-time
- Customer service
- Continuous improvement
10d
Complaints Local Delivery Lead
HM Land Registry —Sherburn ED
- £54,700 a year
- Part-time
- Customer service
- Analysis skills
- Presentation skills
- Annual leave
3d
Development Coordinator
The Activity Den —Stanley
- £16.98 an hour
- Weekend availability
- CRM software
- Customer service
- Marketing
- Free parking
- Annual leave
Quick apply
Night Security Officer
Sodexo —Gateshead
- £13.58 an hour
- Night shift
- Customer service
- First Aid Certification
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
10d

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Tenant Engagement Officer

Northumberland County Council -
Blyth

Quick apply

Job details

Full-time
£31,537 - £34,434 a year
3 days ago

Benefits

Annual leave
Company pension

Qualifications

Microsoft Powerpoint
Microsoft Word
Driving Licence
Microsoft Excel
Microsoft Outlook
Microsoft Office
.NET
Communication skills
British Sign Language

Full job description

Job Introduction

The role

Are you passionate about involving customers in shaping decision-making and driving meaningful change? Do you enjoy creating a range of diverse and inclusive opportunities for customers to be involved? If so, then our Tenant Engagement Officer role is for you.

This is a vital role in Housing Services, during a time of significant and exciting change as we look to improve services following our recent regulatory inspection.

You’ll take ownership in delivering, supporting and creating comprehensive and high-quality customer scrutiny and engagement across the service, ensuring compliance with regulatory requirements throughout. You will create mechanisms to share tenant feedback and lived experience, bringing the customer voice to life in a compelling way, whilst liaising with internal stakeholders to make sure feedback is incorporated into shaping priorities and housing service delivery.

Building strong relationships with internal and external stakeholders is central to this role whilst leading collaborative projects and embedding a culture of co-creation across the service.

Requirements

You will bring:

Experience of working in a social housing environment or a similar regulated field
A genuine passion for putting customers at the heart of decision making
Strong communication skills, be able to confidently engage with a wide range of people in person, online, over the phone and in writing as well as active listening skills and a proficiency at moderating conversations
Ability to work at pace and prioritise and project manage several tasks at once
Motivation, conscientiousness, and the ability to think on your feet, work on your own initiative, as well as being a team player.
Excellent written and visual communication skills with the ability to adapt style and output to the varying needs of different audiences
Curiosity, empathy and a genuine desire to help people
Experience of using Microsoft Office (particularly Word, Excel, PowerPoint and Outlook)
Ability to analyse qualitative and quantitative information
A full, valid driving licence and access to a car as regular travel is a key to this role

Further information

If you are motivated, genuinely aspire to doing a good job, are hardworking and enjoy a challenge then we would love to hear from you.

Interviews will take place the w/c 17th August 2026.

For further information about this role, please contact Amanda Mason (Customer Engagement and Sustainability Manager) on 07855 126121.

Northumberland County Council’s (NCC) vision is ‘Land of Great Opportunities’, for current and future generations. We believe there is no better place to live and work.

For further information about working for NCC, please visit our website here.

Why choose us?

We have some outstanding benefits and perks to offer you, including:

26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees)
Automatic enrolment into the Local Government Pension Scheme
Flexi scheme (if applicable) – up to 2 days flexible leave available per month (pro rata for part-time employees)

To see all our excellent benefits and perks, please click here.

Stay connected with us on social media to keep up to date with Northumberland County Council’s latest job opportunities.

Facebook: NCC Jobs Group
LinkedIn: Northumberland County Council Jobs

Further information
Please note that this is a full time position but applications on a secondment or part-time basis would be considered for the right applicant.

For guidance on completing your application and for information about our Equality and Diversity principles, please see the attached guidance notes here.

We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you have a disability and would prefer to apply in a different format, please see the alternative methods below. This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post.

Alternative application format:

British Sign Language: northumberlandcc-cs.signvideo.net

For those with speech difficulties or hearing loss: Text relay service dial 018001 01670 623930

Although we advertise on North East Jobs, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications.

Quick apply

Refine Your Search

service delivery officer jobs in blyth, nbl

Tenant Engagement Officer

Security Officer

Engagement Officer

Repairs and Maintenance Team Lead - Kyloe House

Housing Services Neighbourhood Manager

Head of Credit and Collections

Training Development Lead

Contract Assurance Specialist

Information Governance Officer

Cash in Transit Driver

TIPCU Casework Officer

Planning Officers

Assessment Delivery Officer

Relief Control Room Response Driver

Apprentice Application Operations Engineer

Finance Officer

Senior Digital Customer Services Officer

Complaints Local Delivery Lead

Development Coordinator

Night Security Officer

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