Retention manager Work, Jobs in Bognor Regis, Wsx (with Salaries)

Head of Park Experience & Leisure Operations
Haven —Bognor Regis
- Full-time
- Continuous improvement
- Budgeting
- Training & development
- Employee discount
Quick apply
Duty Manager
Leisure Solutions Community Trust —Chichester
- £28,908.08 a year
- Part-time
- Hybrid work
- Customer service
- Training & development
- Communication skills
- Employee assistance programme
- Gym membership
5d
Support Worker
Aspens Charities —Bognor Regis
- From £12.71 an hour
- Part-time
- No experience needed
- In-person
- Care plans
- Store discount
- Paid training
Quick apply
23h
Supporter Engagement Coordinator
Brent Lodge Wildlife Hospital —Chichester
- £13,298.48 a year
- Part-time
- Hybrid work
- Management
- Hospital
- Computer literacy
Quick apply
Shops Assistant Manager
Butlin's —Bognor Regis
- Full-time
- Supervising experience
- Guest services
- Retail management
Customer Journey Manager - Marketing
Rocksteady Music School —Liphook
- £40,000 - £48,000 a year
- Full-time
- Experience working with children
- School
- Free parking
- Employee discount
Quick apply
Registered Manager – Domiciliary Care
Ashton Care Group —Bognor Regis
- £34,320 - £37,440 a year
- Full-time
- Computer literacy
- Continuous improvement
- Team management
- Health & wellbeing programme
- Annual leave
Quick apply
8d
Employee Relations Manager
Right at Home - Isle of Wight —Bembridge
- £30,000 - £34,000 a year
- Full-time
- Microsoft Office
- Travel
- Human resources
- Referral programme
Quick apply
8d
Premium Dining Manager - Buffets
Butlin's —Bognor Regis
- Weekend availability
- Inventory control
- Supervising experience
- Food service experience
Bars Assistant Manager
Butlin's —Bognor Regis
- Full-time
- Bar
- Supervising experience
- Training & development
Regional Account Manager
Securitas Technology UK —Portsmouth
- Full-time
- Hybrid work
- CRM software
- Business development
- Communication skills
Quick apply
Client Care Lead
Right at Home Solent & Southampton —Fareham
- £25,000 - £29,000 a year
- Organisational skills
- Leadership
- Communication skills
Quick apply
College Services Coordinator
Navitas —Portsmouth
- £30,250 a year
- Full-time
- Computer literacy
- Data analysis skills
- Microsoft Office
- Annual leave
- Employee assistance programme
CQC Registered Manager
Bethesda Healthcare —Portsmouth
- From £43,000 a year
- Weekend availability
- Organisational skills
- In-person
- Training & development
- Free parking
- Referral programme
Quick apply
Maritime and Aviation Training and Development Manager
Maritime and Coastguard Agency —Fareham
- £44,241 - £47,241 a year
- Part-time
- Hybrid work
- Project management
- Presentation skills
- Team management
- Annual leave
- Employee assistance programme
Senior Account Manager
Tillo —Brighton and Hove
- Full-time
- Hybrid work
- CRM software
- APIs
- Communication skills
- Annual leave
Buffets Assistant Manager - Hotel Dining
Butlin's —Bognor Regis
- Weekend availability
- Inventory control
- Hotel
- Supervising experience
Deputy Manager
St Vincent Care Homes Ltd —Southsea
- £32,000 - £35,000 a year
- Weekend availability
- Mentoring
- In-person
- Training & development
- Store discount
- Employee discount
Quick apply
1d
Student Health Adviser & Sexual Violence Liaison Officer (SVLO)
University of Chichester —Chichester
- £23,097 - £37,694 a year
- Part-time
- University
- Communication skills
- Employee assistance programme
- Employee discount
8d
Food Court Assistant Manager
Butlin's —Bognor Regis
- Weekend availability
- Inventory control
- Supervising experience
- Food service experience

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retention manager jobs near bognor regis, wsx

Head of Park Experience & Leisure Operations

Haven -
Bognor Regis

Quick apply

Job details

Permanent | Full-time

Benefits

Employee discount

Qualifications

Stakeholder collaboration
Complaint handling
Health and safety audits
Continuous improvement
Continuous improvement cycles oversight
Customer loyalty building
Budgeting
Training & development
Leadership
Team motivation leadership
Hospitality management

Full job description

Position: Head of Department – Head of Park Experience & Leisure Operations
Type: Full-Time/Permanent
Bonus: Up to 25% Annual Bonus

The Head of Park Experience & Leisure Operations is a key leadership role responsible for creating unforgettable moments for our guests and owners. The role leads a function spanning Activities & Leisure, Entertainment, Retail Revenue (including arcades), and the wider Guest, Owner and Team Experience, with a clear mission to deliver exceptional experiences that create memories to last a lifetime.

This role leads the delivery of an outstanding guest and owner experience across all leisure, entertainment and retail areas on park. Managing Team Managers, it drives revenue, cost efficiency and consistent service standards while acting as the on-park authority for experience.

The role champions team engagement, wellbeing, safety and compliance, working closely with the General Manager and leadership team to manage risks, trends and incidents. Using guest, owner and team insight, it supports high-quality events and activities and drives continuous improvement in experience and commercial performance.

Strategic & Commercial Leadership

Own and deliver the park-level guest and owner experience strategy, turning insight (NPS, Owner Advocacy, ENPS) into action.
Drive cross-functional collaboration to enhance experience, engagement, dwell time and spend.
Share best practice and insight with Central teams to support continuous improvement.
Deliver revenue, cost and wage targets while optimising activities, scheduling and capacity.

Team Leadership

Lead, develop and inspire Team Managers, building strong pipelines of future talent.
Drive high levels of engagement, retention and performance through coaching and development.
Ensure full compliance across people processes, wellbeing, training and employment standards.

Guest & Owner Experience

Act as the senior on-park experience lead, supporting the GM during incidents or escalations.
Take ownership of the end-to-end guest and owner journey, driving advocacy and loyalty.
Oversee complaint resolution and insight-led improvements to maximise NPS and advocacy.
Build strong relationships with owners, supporting forums, communications and experience plans.

Operating Standards & Brand

Ensure consistent delivery of brand standards across Experience, Activities, Entertainment and Owner Events.
Maximise activity performance to support guest satisfaction and F&B/Retail revenue.
Act as guardian of brand standards, park rules and licence compliance.

Health & Safety

Champion a safe, compliant and secure culture across all areas of the park.
Own H&S frameworks, training, audits and escalation processes, particularly for leisure activities.
Ensure all legal, safety and operational checks are completed and standards maintained.

Key Requirements

Senior leadership experience in hospitality, leisure or retail, with a strong track record in guest experience and commercial performance.
Proven expertise in guest and owner experience management, including NPS and advocacy.
Strong knowledge of Health & Safety legislation, compliance and people processes within complex operational environments.
Commercially astute, with experience managing budgets, labour and costs.
Data-led leader, confident using insight and feedback platforms to drive improvement.
Strategic and operational leader across multiple functions and central support teams.
Inspirational, inclusive people leader with a focus on coaching, succession and performance.
Resilient, adaptable and decisive in fast-paced environments.
Passionate about safety, quality and delivering exceptional experiences.

What We Offer

An inclusive, supportive work environment.
Comprehensive training and ongoing support.
Career development opportunities, including fully funded qualifications.
Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

How to Apply
We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.

To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch.

For support or adjustments during the application, contact us at: [email protected]

Quick apply

Refine Your Search

retention manager jobs in bognor regis, wsx

Head of Park Experience & Leisure Operations

Duty Manager

Support Worker

Supporter Engagement Coordinator

Shops Assistant Manager

Customer Journey Manager - Marketing

Registered Manager – Domiciliary Care

Employee Relations Manager

Premium Dining Manager - Buffets

Bars Assistant Manager

Regional Account Manager

Client Care Lead

College Services Coordinator

CQC Registered Manager

Maritime and Aviation Training and Development Manager

Senior Account Manager

Buffets Assistant Manager - Hotel Dining

Deputy Manager

Student Health Adviser & Sexual Violence Liaison Officer (SVLO)

Food Court Assistant Manager

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