Head of customer service Work, Jobs in Bollington, Chs (with Salaries)

Head of Operations
GXO Logistics —Stoke-on-Trent
- Up to £65,000 a year
- Full-time
- Continuous improvement
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
9d
Head of Programme - GBE-N
Rolls-Royce SMR —Warrington
- £110,400 - £147,000 a year
- Full-time
- Hybrid work
- No degree
- Travel
6d
Head of Corporate Relationships
Together —Cheadle
- Full-time
- Management
- Leadership
Quick apply
Supported Living Manager
Creative Support —Salford
- Up to £15.50 an hour
- Full-time
- Supervising experience
- Organisational skills
- IT
- Annual leave
Head of Order to Delivery
Haier Europe —Birchwood
- £60,000 - £75,000 a year
- Full-time
- Hybrid work
- ERP systems
- Communication skills
2d
Customer Resolution Manager
First Choice Homes Oldham —Oldham
- £50,670 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
9d
Head of Data Protection
Together —Cheadle
- Full-time
- Continuous improvement
- Driving
- Communication skills
Quick apply
Business Development Manager
Inspired Projects —Manchester
- £65,000 a year
- Full-time
- Hybrid work
- Business development
- Travel
- Contracts
- Flexible schedule
- Sick pay
Quick apply
11d
College Campus Security Officer
Alpha Omega Securities Ltd —Macclesfield
- £12.71 an hour
- Full-time
- Customer service
- University
- First Aid Certification
Quick apply
9d
Luxury Showroom Manager
Quorn Stone —Alderley Edge
- £33,000 - £36,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Paid training
- Employee assistance programme
Deputy Site Manager
ASDA —Manchester
- Full-time
- Management
- Employee assistance programme
- Employee discount
Fleet Customer Service Advisor- Manchester
Egertons Recovery Group —Manchester
- From £28,000 a year
- Part-time
- Customer service
- English
- IT
Quick apply
Service Colleague (Express)
ASDA —Macclesfield
- £13.10 an hour
- Full-time
- Employee assistance programme
- Employee discount
10d
Head of Campus Services
University of Salford —Salford
- Full-time
- Leadership
10d
Office Administrator
Dry Risers Direct —Wilmslow
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
- Flexible schedule
Store Manager
Cotswold Company —Knutsford
- Up to £38,110 a year
- Full-time
- Sales
- Supervising experience
- Retail management
- Employee discount
Safer Neighbourhood Specialist (ASB Officer)
OnwardHomes —Manchester
- £40,650 a year
- Call to connect
- Customer service
- Microsoft Office
- IT
- Annual leave
- Employee discount
6d
People Consultant
Royal London —Alderley Edge
- Management
- Financial services
- Communication skills
- Annual leave
Store Manager
ASDA —Manchester
- Full-time
- Customer service
- Human resources
- Organisational skills
- Annual leave
- Employee assistance programme
3d
Head of Risk
National Nuclear Laboratory —Risley
- From £84,549 a year
- Team management
- No degree
- Leadership
- Annual leave
- Sick pay
1d

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head of customer service jobs near bollington, chs

Head of Operations

GXO Logistics -
Stoke-on-Trent

Apply Now

Job details

Permanent | Full-time
Up to £65,000 a year
9 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Supply chain
Logistics
Cost control
Change management
Continuous improvement
Financial management
Leadership
Communication skills

Full job description

Have you successfully led large-scale warehouse or logistics operations, delivering exceptional service while controlling costs? Can you inspire, develop and challenge senior operational leaders to achieve outstanding results? Do you have the commercial acumen, strategic mindset and customer focus to drive performance in a high-profile retail supply chain environment?

We are looking for a Head of Operations to join our M&S site in Stoke. Reporting directly to the General Manager, you'll take overall responsibility for operational performance across the site. Working closely with senior leaders across Operations, Finance, HR, QHSE, Inventory and Customer teams, you'll develop and execute strategic plans that deliver exceptional customer service, operational efficiency, financial performance and colleague engagement. You'll be a visible leader who creates a culture of accountability, continuous improvement and high performance while ensuring the site remains safe, compliant and customer-focused.

This is a full-time, permanent role, working predominately Monday to Friday, but flexibility is required.

Pay, benefits and more:

We’re looking to offer a salary of up to £65,000.00 annum and 25 days annual leave (plus bank holidays). Your benefits package includes flexible dental insurance plans, a company sponsored pension scheme, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!

What you’ll do on a typical day:

Lead and develop a team of Operational Managers, ensuring the warehouse operation consistently delivers against customer expectations, KPIs and service level agreements
Drive operational efficiency, productivity and continuous improvement initiatives to achieve cost, revenue and performance targets
Partner with the General Manager and wider leadership team to develop and implement site strategy, business plans and long-term operational objectives
Oversee financial performance, budget management and cost optimisation activities, identifying opportunities to improve profitability and operational effectiveness
Champion a positive, safe and inclusive culture, ensuring compliance with all health & safety, legal and statutory requirements while developing future talent across the site

What you need to succeed at GXO:

Significant senior-level logistics or supply chain leadership experience within a large-scale warehouse or distribution environment
Proven track record of leading large operational teams to deliver outstanding customer service, operational performance and cost control
Strong commercial and financial management skills, including budget ownership, KPI management and performance reporting
Exceptional leadership, communication and stakeholder management skills, with the ability to influence customers and senior leaders alike
Demonstrable experience of driving continuous improvement, change management and operational transformation programmes

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.

Apply Now

Refine Your Search

head of customer service jobs in bollington, chs

Head of Operations

Head of Programme - GBE-N

Head of Corporate Relationships

Supported Living Manager

Head of Order to Delivery

Customer Resolution Manager

Head of Data Protection

Business Development Manager

College Campus Security Officer

Luxury Showroom Manager

Deputy Site Manager

Fleet Customer Service Advisor- Manchester

Service Colleague (Express)

Head of Campus Services

Office Administrator

Store Manager

Safer Neighbourhood Specialist (ASB Officer)

People Consultant

Store Manager

Head of Risk

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