Technical support occupations Work, Jobs in Bollington, Chs (with Salaries)

IT Service Support Analyst
Bodycote —Macclesfield
- Hybrid work
- Windows
- Continuous improvement
- No degree
13d
IT Technician
PIXEL SPHERE LTD —Stockport
- £35,420.00 - £46,727.49 a year
- Full-time
- Windows
- Analysis skills
- Linux
- Sick pay
Quick apply
12d
IT Support Analyst
Leetwolf Digital Technology and Commerce —Manchester
- £2,400 - £2,900 a month
- Full-time
- Microsoft Outlook
- SharePoint
- In-person
- Free parking
- Sick pay
Quick apply
4d
IT Helpdesk Assistant
Ticopti —Trafford
- £28,000 a year
- Full-time
- In-person
- Communication skills
Quick apply
8d
Technical Support Advisor 2nd Line Telco
Focus Group —Manchester
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Work from home
Quick apply
IT Technician
The Barlow RC High School —Manchester
- £29,064 - £32,061 a year
- Full-time
- Communication skills
- School
- Free parking
- Health & wellbeing programme
Quick apply
9d
1st Line Support Analyst
Sharp —Stockport
- Full-time
- Hybrid work
- Azure
- In-person
- Communication skills
13d
Digital Inclusion Officer
Starting Point Community Learning Partneship —Stockport
- £30,000 a year
- Part-time
- Project management
- Travel
- IT
- Free parking
Quick apply
3d
Product Specialist/Support Engineer (entry level)
WeBuyAnyCar —Manchester
- Communication skills
Quick apply
8d
Service desk technician
Amiculum —Manchester
- Hybrid work
- Continuous improvement
- Training & development
- Annual leave
- Flexible schedule
IT & Maintenance Support Administrator
FAIRMONT —Knutsford
- Full-time
- Hotel
- In-person
- Resort
Quick apply
Pick Up IT and Network Support Administrator
DPD Group UK —Stoke-on-Trent
- Up to £33,000 a year
- Full-time
- Hybrid work
- IT
- Communication skills
- Free parking
Quick apply
2d
2nd Line IT Support Engineer – £30K + Training | Award-Winning MSP | Manchester
Remedian I.T. Solutions —Oldham
- From £30,000 a year
- Full-time
- Customer service
- No experience needed
- In-person
- Paid training
- Work from home
Quick apply
9d
Digital & AI Support Technician Apprentice
QA Apprenticeships —Rochdale
- £20,000 - £23,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- AI
- Communication skills
- Free parking
- Annual leave
Technical Support Advisor
Radius Limited —Crewe
- From £26,000 a year
- Full-time
- Organisational skills
- Communication skills
- Employee assistance programme
Quick apply
2nd Line Support Consultant
BCN Group —Manchester
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Azure
- Travel
- Computer networking
- Annual leave
- Employee assistance programme
Quick apply
13h
Graduate Software Support Engineer
Car Benefit Solutions —Bury
- £26,000 - £30,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
SharePoint and Microsoft 365 Trainer
Blackbird Corporate Ltd —Stoke-on-Trent
- From £38,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Writing skills
- Travel
- Annual leave
- Flexitime
Quick apply
17h
ICT Technician Apprentice
QA Apprenticeships —Manchester
- £25,185 a year
- Full-time
- Google Suite
- Maintenance
- Computer networking
- Employee assistance programme
Desktop Support Engineer
Together —Cheadle
- Full-time
- Mentoring
Quick apply
2d

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IT Service Support Analyst

Bodycote -
Macclesfield

Apply Now

Job details

Permanent
13 days ago

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
TCP
ITIL Certification
Software deployment
Stakeholder liaison
Incident queue management
Microsoft Exchange
Windows
Continuous improvement
Computer hardware
CompTIA Network+
ServiceNow
IP networking
Customer support
Customer interaction
Application support
Fault diagnosis and repair
BTEC
PowerShell scripting
PowerShell
CompTIA A+
Intune
Mobile devices

Full job description

About Bodycote

At Bodycote, we’re more than the world’s leading provider of heat treatment and specialist thermal processing services. We’re a people business at heart. Our commitment to innovation and sustainability shapes everything we do. With a global footprint and a culture built on collaboration, curiosity, and continuous improvement, we create an environment where you can grow, contribute, and make a meaningful impact. Sustainability is central to our future. We’re on an ambitious journey to reduce our environmental impact through advanced technologies, smarter processes, and ongoing innovation, with our teams around the world playing a key role in making that happen.

The Role

As IT Service Support Analyst, you’ll be the primary point of contact for IT incidents, service requests, and technical enquiries, delivering a high-quality, customer-focused support experience. You’ll take ownership of the triage, prioritisation, diagnosis, and resolution of hardware, software, network, and application issues through a blended first and second line support model, generally provided remotely, delivering meaningful outcomes for our business, our customers, and the industries we serve.

This role is within our IT Service Delivery organisation and is responsible for ensuring incidents and service requests are managed efficiently in line with agreed service levels, while maintaining clear communication, ownership, and a strong customer focus throughout the lifecycle.

This role is focused on customer experience across our regional locations, delivering incident management, technical support, operational stability, and continual improvement.

The role builds and maintains strong relationships with customers, colleagues, and external partners, recognising that trust, communication, and collaboration are essential to understanding needs, resolving issues effectively, and delivering a high-quality service experience.

Who We’re Looking For

We’re looking for someone who brings:

Windows operating systems, server and client operating systems.
Microsoft technologies including Microsoft 365, Active Directory, Microsoft Entra ID, Group Policy, Active Directory, Exchange, NTFS and File Sharing permissions.
Device imaging, builds, provisioning, configuring, deploying, and supporting end-user devices, including laptops, desktops, mobile devices, and peripherals.
Software deployment, patch management, and endpoint lifecycles.
Ability to diagnose and troubleshoot hardware, operating system, application, and device performance issues.
Networking fundamentals, including TCP/IP, DNS, DHCP, VPN, Wi-Fi, and remote access technologies.
Experience supporting endpoint security and device management solutions, including AV, EDR, Microsoft Defender, CrowdStrike Falcon, Intune (or equivalent), alongside a sound understanding of IT security principles, access management, MFA, and data protection.
Familiarity with platforms such as HaloITSM / ServiceNow or equivalent tools.
Working experience, along with a strong understanding of ITIL Incident, Request, Problem, Knowledge, Change and Major Incident Management processes.
Experience in meeting SLA and KPI performance standards.

Qualifications

GCSEs (or equivalent), including English and Maths, or equivalent relevant experience in an IT support environment
Microsoft, CompTIA (A+, Network+), or other relevant technical certifications
Qualifications or training in endpoint management, device provisioning, or modern workplace technologies (e.g., Microsoft Intune, Autopilot, Microsoft 365)
Minimum of 3 years’ experience in a customer facing role supporting a Windows based environment
ITIL Foundation certification
Degree, Diploma, BTEC, or equivalent qualification in Information Technology, Computer Science, or a related discipline
Additional European language skill is welcome
Basic PowerShell scripts/automation

What’s In It for You

Career progression opportunities within a global organisation

Exposure to international projects and change initiatives

A supportive, inclusive culture where your development matters

The opportunity to help shape the next chapter of our business

Competitive salary and benefits package

Location & Work Pattern

This role is based in Macclesfiled with hybrid regime- 3-4 days a week in the office in Macclesfield. Some travel may be required depending on business needs.

Ready to Apply?

If you’re ready to join Bodycote and make a real impact, we’d love to hear from you. Apply today and start your journey with us.

We are an equal opportunity employer. All qualified applicants will be considered regardless of characteristics protected by local law, including (where applicable) gender, age, disability, sexual orientation, religion or belief, and ethnic origin. We are committed to creating a diverse and inclusive work environment.

#LI-KA1

Apply Now

Refine Your Search

technical support occupations jobs in bollington, chs

IT Service Support Analyst

IT Technician

IT Support Analyst

IT Helpdesk Assistant

Technical Support Advisor 2nd Line Telco

IT Technician

1st Line Support Analyst

Digital Inclusion Officer

Product Specialist/Support Engineer (entry level)

Service desk technician

IT & Maintenance Support Administrator

Pick Up IT and Network Support Administrator

2nd Line IT Support Engineer – £30K + Training | Award-Winning MSP | Manchester

Digital & AI Support Technician Apprentice

Technical Support Advisor

2nd Line Support Consultant

Graduate Software Support Engineer

SharePoint and Microsoft 365 Trainer

ICT Technician Apprentice

Desktop Support Engineer

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