Technical support specialist Work, Jobs in Bollington, Chs (with Salaries)

IT Service Support Analyst
Bodycote —Macclesfield
- Hybrid work
- Windows
- Continuous improvement
- No degree
13d
Laboratory Assistant
Tetra Tech —Manchester
- Laboratory experience
- Quality control
- Organisational skills
13d
Chemical Development Trace Analysis Scientist
Eurofins UK PSS —Macclesfield
- Full-time
- Analysis skills
- Continuous improvement
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
Associate Technical Specialist
Charles River Laboratories —High Peak
- £27,250 - £29,000 a year
- Full-time
- Hybrid work
- Laboratory experience
- Master's degree
- Bachelor's degree
3h
Notice Processing Officer
Cheshire East Council —Macclesfield
- £28,598 - £31,022 a year
- Full-time
- Hybrid work
- In-person
- Annual leave
- Employee assistance programme
15h
VodafoneThree - Test Specialist
Vodafone —Stoke-on-Trent
- Full-time
- Hybrid work
- Communication skills
- Employee discount
2d
Account Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Macclesfield
- Full-time
- In-person
- Communication skills
Quick apply
Senior Accessibility Specialist
Royal London —Alderley Edge
- Communication skills
- Annual leave
Field Service Engineer, All Experience Levels
Sorption Wheel Services Ltd (Dehum) —Glossop
- £30,000 - £48,000 a year
- Full-time
- Carpentry
- Up to 50% travel
- Customer service
- Free parking
- Annual leave
Quick apply
8d
Schools Advisor
Cheshire East Council —Macclesfield
- £41,771 - £48,072 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- School
- Annual leave
- Flexitime
Client Support Specialist
Barclays —Knutsford
- Monday to Friday
- Communication skills
- Banking
AutoCAD Drainage Survey Specialist
MetroRod Ltd —Macclesfield
- £32,000 a year
- Full-time
- Communication skills
- Free parking
- Annual leave
Quick apply
Technical Specialist II - Cell Culture
Charles River Laboratories —High Peak
- £26,000 - £36,000 a year
- Full-time
- Master's degree
- Bachelor's degree
- Travel
9d
Qualification & Validation Specialist
Bespak —Holmes Chapel
- £55,000 a year
- Free parking
- Life insurance
Quick apply
Head of Operational Estates
University Hospitals of North Midlands NHS Trust —Stoke-on-Trent
- £66,582 - £77,368 a year
- Full-time
- Leadership
13d
Junior Business Development Executive
Bureau Veritas —Manchester
- £27,000 a year
- Full-time
- Hybrid work
- CRM software
- Business development
- Communication skills
- Employee assistance programme
Senior Test Analyst
Royal London —Alderley Edge
- Mentoring
- Annual leave
Senior IT Support Specialist / Project Engineer MSP
Equasys —Warrington
- £42,000 - £50,000 a year
- Full-time
- Travel
- Mentoring
- Communication skills
- Free parking
- Paid training
Quick apply
AAT/IAB Tutor (Level 1–4) – Remote & Centre-Based Delivery
Accountancy Teaching Academy (ATA) Limited —Stoke-on-Trent
- From £30,000 a year
- Part-time
- Hybrid work
- Education
- Accounting
- Accounting
- Free parking
- Flexitime
Quick apply
Curriculum Innovation Specialist in Cyber Security
The Manchester College —Manchester
- £45,360 - £65,205 a year
- Full-time
- In-person
- Training & development
- Annual leave
- Work from home

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IT Service Support Analyst

Bodycote -
Macclesfield

Apply Now

Job details

Permanent
13 days ago

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
TCP
ITIL Certification
Software deployment
Stakeholder liaison
Incident queue management
Microsoft Exchange
Windows
Continuous improvement
Computer hardware
CompTIA Network+
ServiceNow
IP networking
Customer support
Customer interaction
Application support
Fault diagnosis and repair
BTEC
PowerShell scripting
PowerShell
CompTIA A+
Intune
Mobile devices

Full job description

About Bodycote

At Bodycote, we’re more than the world’s leading provider of heat treatment and specialist thermal processing services. We’re a people business at heart. Our commitment to innovation and sustainability shapes everything we do. With a global footprint and a culture built on collaboration, curiosity, and continuous improvement, we create an environment where you can grow, contribute, and make a meaningful impact. Sustainability is central to our future. We’re on an ambitious journey to reduce our environmental impact through advanced technologies, smarter processes, and ongoing innovation, with our teams around the world playing a key role in making that happen.

The Role

As IT Service Support Analyst, you’ll be the primary point of contact for IT incidents, service requests, and technical enquiries, delivering a high-quality, customer-focused support experience. You’ll take ownership of the triage, prioritisation, diagnosis, and resolution of hardware, software, network, and application issues through a blended first and second line support model, generally provided remotely, delivering meaningful outcomes for our business, our customers, and the industries we serve.

This role is within our IT Service Delivery organisation and is responsible for ensuring incidents and service requests are managed efficiently in line with agreed service levels, while maintaining clear communication, ownership, and a strong customer focus throughout the lifecycle.

This role is focused on customer experience across our regional locations, delivering incident management, technical support, operational stability, and continual improvement.

The role builds and maintains strong relationships with customers, colleagues, and external partners, recognising that trust, communication, and collaboration are essential to understanding needs, resolving issues effectively, and delivering a high-quality service experience.

Who We’re Looking For

We’re looking for someone who brings:

Windows operating systems, server and client operating systems.
Microsoft technologies including Microsoft 365, Active Directory, Microsoft Entra ID, Group Policy, Active Directory, Exchange, NTFS and File Sharing permissions.
Device imaging, builds, provisioning, configuring, deploying, and supporting end-user devices, including laptops, desktops, mobile devices, and peripherals.
Software deployment, patch management, and endpoint lifecycles.
Ability to diagnose and troubleshoot hardware, operating system, application, and device performance issues.
Networking fundamentals, including TCP/IP, DNS, DHCP, VPN, Wi-Fi, and remote access technologies.
Experience supporting endpoint security and device management solutions, including AV, EDR, Microsoft Defender, CrowdStrike Falcon, Intune (or equivalent), alongside a sound understanding of IT security principles, access management, MFA, and data protection.
Familiarity with platforms such as HaloITSM / ServiceNow or equivalent tools.
Working experience, along with a strong understanding of ITIL Incident, Request, Problem, Knowledge, Change and Major Incident Management processes.
Experience in meeting SLA and KPI performance standards.

Qualifications

GCSEs (or equivalent), including English and Maths, or equivalent relevant experience in an IT support environment
Microsoft, CompTIA (A+, Network+), or other relevant technical certifications
Qualifications or training in endpoint management, device provisioning, or modern workplace technologies (e.g., Microsoft Intune, Autopilot, Microsoft 365)
Minimum of 3 years’ experience in a customer facing role supporting a Windows based environment
ITIL Foundation certification
Degree, Diploma, BTEC, or equivalent qualification in Information Technology, Computer Science, or a related discipline
Additional European language skill is welcome
Basic PowerShell scripts/automation

What’s In It for You

Career progression opportunities within a global organisation

Exposure to international projects and change initiatives

A supportive, inclusive culture where your development matters

The opportunity to help shape the next chapter of our business

Competitive salary and benefits package

Location & Work Pattern

This role is based in Macclesfiled with hybrid regime- 3-4 days a week in the office in Macclesfield. Some travel may be required depending on business needs.

Ready to Apply?

If you’re ready to join Bodycote and make a real impact, we’d love to hear from you. Apply today and start your journey with us.

We are an equal opportunity employer. All qualified applicants will be considered regardless of characteristics protected by local law, including (where applicable) gender, age, disability, sexual orientation, religion or belief, and ethnic origin. We are committed to creating a diverse and inclusive work environment.

#LI-KA1

Apply Now

Refine Your Search

technical support specialist jobs in bollington, chs

IT Service Support Analyst

Laboratory Assistant

Chemical Development Trace Analysis Scientist

Associate Technical Specialist

Notice Processing Officer

VodafoneThree - Test Specialist

Account Manager

Senior Accessibility Specialist

Field Service Engineer, All Experience Levels

Schools Advisor

Client Support Specialist

AutoCAD Drainage Survey Specialist

Technical Specialist II - Cell Culture

Qualification & Validation Specialist

Head of Operational Estates

Junior Business Development Executive

Senior Test Analyst

Senior IT Support Specialist / Project Engineer MSP

AAT/IAB Tutor (Level 1–4) – Remote & Centre-Based Delivery

Curriculum Innovation Specialist in Cyber Security

I want to receive the latest job alerts for technical support specialist in bollington, chs

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