Hotel & accommodations guest services staff Work, Jobs in Bootle, Msy (with Salaries)

Head Host/Hostess
Sefton Hospitality Operations Ltd —Liverpool
- From £13.21 an hour
- Part-time
- Hospitality
- Hotel
- IT
- Free parking
- Health & wellbeing programme
Quick apply
8d
Guest Service Assistant (Casual)
Crowne Plaza Liverpool John Lennon Airport —Liverpool
- £12.71 an hour
- Part-time
- Hospitality
- Bar
- Microsoft Office
- Employee discount
Quick apply
7d
Leisure Receptionist
Village Hotels - Wirral - Leisure / Spa —Birkenhead
- £10.85 - £12.71 an hour
- Part-time
- Sales
- Hotel
- Employee assistance programme
- Gym membership
Quick apply
9d
Nights Team Member
Premier Inn —Liverpool
- Up to £13.66 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
Night Reception Team Member
Travelodge —Liverpool
- £13.71 an hour
- Full-time
- Bar
- No experience needed
- Hotel
- Employee discount
4d
Ground Floor - Team Member
Premier Inn —Liverpool
- Up to £13.06 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
1d
Night Reception Team Member - Part Time
Travelodge —Liverpool
- £13.71 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Employee discount
1d
Guest Service Assistant Nights
Knowsley Inn & Lounge —Knowsley
- £13.25 an hour
- Full-time
- Customer service
- Hotel
- Administrative experience
- Employee assistance programme
Quick apply
8d
Front Office Supervisor
Hilton —Liverpool
- £14.84 an hour
- Full-time
- Employee stock purchase plan
- Annual leave
Guest Experience Host / Concierge - Seasonal
The Reserve Chester Zoo —Chester
- £12.71 an hour
- Resort
- Employee assistance programme
- Employee discount
Quick apply
14d
Student Experience Team Member
Unite Students —Liverpool
- £26,500 a year
- Weekend availability
- Hospitality
- Customer service
- Organisational skills
- Annual leave
- Employee assistance programme
Casual Night Team Member
Lighthouse Hotel Management —Liverpool
- £12.71 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
- Employee discount
Quick apply
Sunday, Holiday Cover and On Call Reception and Sales at Willowbank Holiday Park
Willowbank Holiday Park —Southport
- £16.50 an hour
- 8 hour shift
- Bilingual
- Hospitality
- IT
- Free parking
Quick apply
Night time receptionist
International Inn —Liverpool
- Up to £13 an hour
- Full-time
- Customer service
- English
- Administrative experience
Quick apply
Hotel Assistant
Philharmonic Hotel —Liverpool
- From £12.71 an hour
- Part-time
- Bilingual
- Hospitality
- Customer service
Quick apply
11d
Night Porter/Receptionist
Suites Hotel & Spa —Prescot
- £12.71 an hour
- Weekend availability
- Bilingual
- Hospitality
- Customer service
- Free parking
- Employee discount
Quick apply
14d
Hotel Receptionist - Full Time
Hillbark Hotel & Spa —Wirral
- From £29,750 a year
- Full-time
- Sales
- Hotel
- Driving
- Free parking
- Employee discount
Quick apply
Nights - Team Member
Premier Inn —Liverpool
- Up to £13.66 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
1d
Hotel Team Member - Part Time
Travelodge —Liverpool
- £12.71 an hour
- Part-time
- No experience needed
- Hotel
- Employee discount
7d
Concierge
Athena Healthcare Group —New Brighton
- £11.69 an hour
- Hospitality
- IT
- Communication skills
- Referral programme

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Head Host/Hostess

Sefton Hospitality Operations Ltd
Liverpool

Quick apply

Job details

Part-time | Full-time
From £13.21 an hour
8 days ago

Benefits

Free parking
Health & wellbeing programme
Discounted or free food
On-site parking

Qualifications

Hospitality
Multilingual
IT
Guest services
Communication skills
Hotel experience

Full job description

Job Title: Front of House Host

Company Name: Sefton Hospitality Operations Ltd

Venue: The Lake House

This is a highly customer focused role, dealing with a number of guests over the phone, via email and face to face. As Head Host it would be your responsibility to coordinate and control all accommodation and F&B bookings at the venue as well as looking after daily conferences and Duty Manager shifts. A high level of written and verbal communication skills will be required. You will need to be analytical, confident in dealing with people over the telephone and able to meet the needs of both the guest and the venue.

We welcome candidates with the drive and commitment to:

Effectively deal with all telephone and email enquiries
To take and input bookings via different channels, entering the correct details into the property management system Caterbooks and our F&B booking channel Collins
Manage and update all the booking channels, ensuring all details are correct at all times (Booking.com, Design my night etc)
Effectively communicate with all departments all details of upcoming arrivals/reservations, including but not limited to special request bookings and last minute changes
Actively gathering information about special requirements, guest preferences, allergies, celebrations, etc
Confirming bookings through phone calls and e-mails 48 hours before the date of the booking
Looking after Hotel guest from arrival to departure
Taking deposits and payments
Managing and exceeding guest expectations at every opportunity
Maximising sales opportunities
Providing guests with concierge services
Ensuring bedrooms are ready on time and completed to the highest standard (Housekeeping checks)
Management of Hotel rooms
Housekeeping rota
Day to day running of small conferences
Duty Manager shifts

What we are looking for:

· The ideal candidate will have a good hospitality background however full training will be given

· Personality and lots of it!

· Excellent people skills which allow you to naturally form meaningful relationships

· A good knowledge and understanding of the hotel and the surrounding area

· A passion for delivering the best guest experience

· Ability to work alone and unsupervised

· Highly motivated and pro active

· Problem solver

Pay: From £13.21 per hour

Benefits:

Discounted or free food
Free parking
Health & wellbeing programme
On-site parking

Work Location: In person

Quick apply

Refine Your Search

hotel & accommodations guest services staff jobs in bootle, msy

Head Host/Hostess

Guest Service Assistant (Casual)

Leisure Receptionist

Nights Team Member

Night Reception Team Member

Ground Floor - Team Member

Night Reception Team Member - Part Time

Guest Service Assistant Nights

Front Office Supervisor

Guest Experience Host / Concierge - Seasonal

Student Experience Team Member

Casual Night Team Member

Sunday, Holiday Cover and On Call Reception and Sales at Willowbank Holiday Park

Night time receptionist

Hotel Assistant

Night Porter/Receptionist

Hotel Receptionist - Full Time

Nights - Team Member

Hotel Team Member - Part Time

Concierge

I want to receive the latest job alerts for hotel & accommodations guest services staff in bootle, msy

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