Legal manager Work, Jobs in Bootle, Msy (with Salaries)

Legal Quality and Training Manager (Fraud, Credit Hire & Motor)
DWF —Liverpool
- Full-time
- Management
- Supervising experience
- Presentation skills
Head of Administration
MAJ Law Ltd —Daresbury
- £28,000 - £30,000 a year
- Full-time
- Administrative experience
- Supervising experience
- Human resources
Quick apply
Associate Director Legal and Compliance Services
Edge Hill University —Ormskirk
- £73,400 a year
- Full-time
- Hybrid work
- University
- Annual leave
- Employee assistance programme
4d
Quality Manager Behaviour, Attendance & Compliance
Progress Schools —Bootle
- £45,000 a year
- Travel
- School
- Teaching
- Employee discount
- Referral programme
Risk & Compliance Manager
Hill Dickinson LLP —Liverpool
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Management
5d
Personal Injury Team Leader
Bond Turner —Liverpool
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Office
- Bachelor's degree
Quick apply
13d
Quality, Technical & Compliance Manager
ITP Packaging Ltd —Southport
- From £32,000 a year
- Full-time
- Microsoft Word
- Continuous improvement
- Quality control
- Free parking
Quick apply
5d
Compliance Manager
Compliance Chain —Liverpool
- From £30,000 a year
- Full-time
- Continuous improvement
- In-person
- Work from home
- Sick pay
Quick apply
2d
Compliance Manager
OnTarget Communications —Liverpool
- Full-time
Quick apply
3d
Revenues & Benefits Systems & Compliance Lead Officer
West Lancashire Borough Council —Ormskirk
- £44,075 - £47,181 a year
- Full-time
- Continuous improvement
- Leadership
- Communication skills
- Annual leave
Quality & Compliance Manager-Adult Residential Services
Bright Futures Care —Lymm
- Up to £50,000 a year
- Full-time
- Analysis skills
- Travel
- Communication skills
Contract Manager & Project Support
Eventor —Appleton
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Contracts Manager
OEG Energy Group —Liverpool
- Full-time
- Engineering
- Contracts
- Business
Technical Compliance Manager
Pilgrim's Europe —Wirral
- Full-time
- Microsoft Powerpoint
- Continuous improvement
- Communication skills
- Employee discount
Quick apply
2d
Senior Commercial Property Solicitor / Head of Commercial Property
Eventus Recruitment Group —Chester
- £70,000 - £85,000 a year
- Call to connect
- Hybrid work
- Business development
- Mentoring
- Free parking
- Annual leave
New Enquiry Manager – Legal Customer Services
AlphaBiolabs —Warrington
- £27,000 a year
- Hybrid work
- Salesforce
- Communication skills
Contracts Manager
BarrattDevelopments —Warrington
- Customer service
- Recruiting
- Contracts
6d
Product Compliance Manager
Victorian Plumbing —Leyland
- Full-time
- Continuous improvement
- Communication skills
Quick apply
9d
Senior Employment Lawyer - Take the lead in Liverpool
Napthens —Liverpool
- Call to connect
- AI
Senior Employment Lawyer - Take the lead in Liverpool
Napthens LLP —Liverpool
- Full-time
- AI
Quick apply

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Legal Quality and Training Manager (Fraud, Credit Hire & Motor)

DWF -
Liverpool

Apply Now

Job details

Full-time

Qualifications

Statistics
Management
Operations management
Compliance audits
Complaint handling
Statistical analysis
Supervising experience
Quality assurance
Presentation skills
Continuous improvement
Continuous improvement cycles oversight
Training & development
Communication skills
Internal quality assurance

Full job description

Why join us?:

Join our multi‑award‑winning Fraud, Credit Hire and Motor Practice area at DWF, renowned for its innovative approach to legal services. Here, you’ll thrive in a dynamic, aspirational culture built on collaboration, clear career progression, and partnerships with a blue‑chip client base. As a values‑driven business, we’re committed to providing exceptional support, empowering you to grow and succeed.

Are you an experienced fee earner or operations management professional ready to take the next step in your career?

This is an exciting opportunity to move into a role where you can shape service quality, influence best practice, and support the development of colleagues across our Motor Volume teams.

As a Quality and Training Manager, based in either Liverpool or Manchester, you will play a key role in driving continuous improvement, delivering engaging training programmes, and promoting high-quality client service across multiple departments. You'll work closely with experienced legal professionals in a collaborative environment that values innovation, excellence, and career progression, giving you the opportunity to make a meaningful impact on both team performance and client outcomes.

Responsibilities:

Support Complaints Partners in reviewing complaint files and drafting responses; monitor outcomes through to closure.
Track and present common complaint themes during monthly team meetings and as needed in ad hoc sessions.
Assist in the review and reporting of negligence matters, identifying patterns, and presenting findings in relevant forums.
Conduct spot, and client, plus SLA compliance audits of files across teams, collating themes and insights to share with leadership.
Proactively identify risk areas within teams and highlight opportunities for process enhancement and client service improvement.
Identify knowledge gaps and areas for training across Motor Volume and wider Practice Group; work with our PSL team to develop and deliver targeted training sessions.
Maintain and report on quality statistics, tracking trends and providing data-driven insights related to incoming instructions.

What will help you succeed in this role? :

Essential

Strong background in Legal operations management with a particular focus on fraud, credit hire or motor claims.
Excellent communication skills.
Ability to translate findings into effective training content and materials.
Comfortable analysing and presenting statistical data.

Desirable

Previous supervisory experience is advantageous.

What we offer?:

We are an equal opportunities employer that celebrates diversity, and we are committed to creating an inclusive environment for all. We aim to create a positive experience for all candidates and offer any adjustments or additional support needed. If you're excited about the opportunity but your experience doesn’t align perfectly with all the requirements, please apply anyway. You may be the right candidate for the role or others across the wider team.

Our recruitment process upholds the highest standards of fairness and engagement. It includes comprehensive interviews and, at times, a written assessment, an assessment day, or presentation. We aim to create a positive experience for all candidates and offer any adjustments or additional support.

About us:

DWF is a leading global provider of integrated legal and business services. We empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations.

Apply Now

Refine Your Search

legal manager jobs in bootle, msy

Legal Quality and Training Manager (Fraud, Credit Hire & Motor)

Head of Administration

Associate Director Legal and Compliance Services

Quality Manager Behaviour, Attendance & Compliance

Risk & Compliance Manager

Personal Injury Team Leader

Quality, Technical & Compliance Manager

Compliance Manager

Compliance Manager

Revenues & Benefits Systems & Compliance Lead Officer

Quality & Compliance Manager-Adult Residential Services

Contract Manager & Project Support

Contracts Manager

Technical Compliance Manager

Senior Commercial Property Solicitor / Head of Commercial Property

New Enquiry Manager – Legal Customer Services

Contracts Manager

Product Compliance Manager

Senior Employment Lawyer - Take the lead in Liverpool

Senior Employment Lawyer - Take the lead in Liverpool

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