Customer service manager Work, Jobs in Borough Of Halton, Chs (with Salaries)

MENSWEAR PRODUCT MANAGER-MANCHESTER SHAMBLES
INDITEX —Manchester
- Full-time
- Sales
- Customer service
- Merchandising
Quick apply
7d
Senior Customer Service Manager
TeamGround Global Solutions Ltd —Liverpool
- £47,125.88 - £65,542.21 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Health & wellbeing programme
- Flexitime
Quick apply
Screening Service Manager
PayStream Accounting Services —Altrincham
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
Quick apply
Depot Manager
Wernick Power Solutions —Widnes
- Full-time
- Management
- Leadership
- Free parking
- Annual leave
Quick apply
14d
Client Services Account Manager
Infopro Digital Services Limited —Ellesmere Port
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Time management
Quick apply
Store Manager
Vision Express —Widnes
Customer Service Manager
NSG Group —Ormskirk
- Up to £53,000 a year
- Full-time
Quick apply
Sales Management Trainee
AUREA LUMEN LIMITED —Liverpool
- £24,420.00 - £30,706.88 a year
- Full-time
- Hospitality
- Sales
- Customer service
Quick apply
Deputy Customer Experience Manager ZARA LIVERPOOL
INDITEX —Liverpool
- Full-time
- Management
- Leadership
Quick apply
Customer Service Manager
Elis —Chorley
- Up to £50,000 a year
- Call to connect
- Customer service
- Continuous improvement
- Communication skills
- Employee assistance programme
11d
Store Manager
Heron Foods —Runcorn
- £33,000 a year
- Full-time
- Customer service
- Retail management
- Annual leave
Quick apply
9d
Area Care Manager
Helping Hands —Manchester
- Up to £57,000 a year
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Client Services Manager
Brique Web Solutions Ltd —Liverpool
- £39,233 - £56,600 a year
- Full-time
- Management
- English
- In-person
Quick apply
1d
General Manager - Liverpool
Gravity —Liverpool
- £62,460 a year
- Weekend availability
- Management
- Organisational skills
- IT
- Employee discount
4d
General Manager, The Coach House at Bowing Park
ONEDAY Ltd. —Liverpool
- £35,474 a year
- Full-time
- Hospitality
- Bar
- Management
- Employee discount
Quick apply
4d
Telesales Team Manager - Customer Loyalty
Together —Cheadle
- Full-time
- Sales
- Analysis skills
- Supervising experience
Quick apply
Store Manager
Montezuma's Chocolates —Chester
- Full-time
- Hospitality
- Customer service
- In-person
- Employee discount
- Referral programme
Quick apply
10d
Head of Wellness Operations
ByHealthy Wellness Ltd —Manchester
- £58,000 - £91,000 a year
- Full-time
- Bachelor's degree
- In-person
- Business
- Health & wellbeing programme
Quick apply
15h
Business Development Manager (BDM) - Wrexham - Circa 41k Package- 53k OTE Uncapped
Yell Ltd —Wrexham
- £35,875 a year
- Full-time
- Microsoft Outlook
- In-person
- Negotiation
- Referral programme
Quick apply
Territory Sales Manager
Bestway Group —Huyton
- Full-time
- Customer service
- Communication skills
Quick apply

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customer service manager jobs near borough of halton, chs

MENSWEAR PRODUCT MANAGER-MANCHESTER SHAMBLES

INDITEX -
Manchester

Quick apply

Job details

Full-time
7 days ago

Qualifications

Sales
Customer service
Merchandising
Numeracy
Organisational skills
Apple Keynote
Leadership
Communication skills
Time management

Full job description

Job Title

PRODUCT MANAGER

Full time position

Reporting to

SD / GENERAL Manager

Purpose

Key Responsibilities

Is responsible for the commercial identity of the store.

Analysis the performance of the store/department (Clothes, Tempe and Perfumes) in order to ensure the achievement of sales targets, using the appropriate analysis tools and planning the correct strategy

COMMERCIAL PERFORMANCE AND ANALYSIS:

Analyse sales data for the Store and adjust strategies as necessary to maximise sales
To plan the strategy for the store with the Store Director/General Manager on a weekly basis.
Oversee the store plan and layouts to enhance commercial strategy and optimise the customer shopping experience
To work alongside the Regional and National Team ensuring that all Country strategies are implemented according to your customer profile by planning and organising workshops in store.
In depth knowledge of all commercial applications: Retail app, Merchan app, Alert exposition, Itx stock, Deliveries app, Money mapping …
To prepare and lead official in store visits evaluating sales potential, and providing strategy feedback and product needs.
Work closely with OPS Managers to synchronise visual strategies with promotional activities, product launches.
Follow up on stock management by revising and lead the proposals for backstocks in line with the weekly strategy.
Control product levels in the store and communicate with Senior Management and Spain PM if any products are needed.
Ensure scheduling is done for the Commercial Team in Orquest in line with company guidelines.

VISUAL MERCHANDISING STRATEGY:

Develop and execute the visual merchandising strategy to align with brands identity, market trends and business goals
Ensure seasonal planning is reflected on the shop floor according to the commercial calendar and Company strategies following season trends and market needs.
To identify and implement creative and visual ideas for the store, manage in store furniture, lighting and internal mannequins in order to maintain high standards of image.
Ensure windows are up to standards and propose changes when necessary.
Keep up to date with the latest fashion trends and participates in Fashionista projects.

TEAM LEADERSHIP & DEVELOPMENT:

To be responsible for the training and development of the Commercial team by ensuring that regular feedback, reviews and adequate training is given.
Identify and develop potentials within the store and manger succession plans with the relevant follow up on LEAP.
To lead and keep a high level of motivation within the team
Daily commercial updates with the team to ensure they are informed, engaged and equipped to drive sales and deliver exceptional customer service.
To be responsible for all payroll processes and comply with deadlines
To ensure that all ER processes are followed according to the company policy in managing formal and informal meetings, sickness and absence.
To be an ambassador in the company’s sustainability project and ensures that the store upholds and works towards finding new, innovative and economically reductive ways to be sustainable. Ensure that all company related initiative are fulfilled.

CUSTOMER EXPERIENCE:

Lead by example and contribute to the highest standards of customer service across the store.
Deep understanding of customer behaviour and profile, and takes actions to improve the product knowledge of the team to increase sales and achieve commercial goals.
Be able to solve and manage customer issues and escalate to the customer service team if necessary.
Actively participates in all the actions to improve Customer Experience

SECURITY PROCEDURES:

Support to ensure security and funds management procedures are followed rigorously by all employees in the store and all relevant documentation has been signed.
Support with the organisation of the security team and all procedures related.
Open and close cash desk and gives support to cash desk team
Monitor cash discrepancies level and report to line management.
Oversees the banking procedures and follow up any incident reported by L&P Department.
Support with the request of change and follows up accordingly.
To support with all store security procedures to minimise stock loss and supports action plans accordingly.
Support to ensure security and funds management procedures are followed rigorously by all employees in the store and all relevant documentation has been signed.

H & S:

To be aware of the risks of employees and customers are exposed to and to be aware of safe work practices and company procedures to overcome them
To ensure good housekeeping is maintained throughout all areas in the store and to be able to use the HS Net app to report accidents

Experience and qualifications

Previous fashion retail experience essential
Experience in Merchandising, preferably in a similar environment.
A fashion/textile design qualification is desirable but not essential.
Proven record of creating and implementing successful commercial actions.

Skills and Attitudes

Passionate about fashion.
Ability to lead by example, motivate and develop the team.
Ability to demonstrate commerciality involving current trends and forecasting future trends.
Strong time management and organisational skills.
Strong interpersonal skills with an emphasis on building partnerships, managing conflict and influencing others.
High level of numeracy, written and verbal communication skills are essential.
Strong knowledge of Keynote, with the ability to design and deliver visually compelling presentations.
Ability to drive change: open minded, flexible, adaptable, oriented to results, embraces technology and innovation.
Resilient and able to handle pressure and react quickly to situations, making timely decisions in challenging conditions / circumstances.

This job description is designed to help you understand your role better and to improve the effectiveness of our recruitment process. It is not an exhaustive list of all the things that you may be required to do and maybe required to take on additional tasks.

Inditex is an equal opportunities employer. We are proud of being fully committed to diversity and multiculturalism.

Our teams include people from a wide range of cultures, backgrounds, and experiences, including a mix of race, Gender, gender identity and expression, ethnicity, age, education, socioeconomic groups, disabilities, Religious beliefs, sexual orientation etc.

Inditex champions a culture inclusion and acceptance.

Quick apply

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customer service manager jobs in borough of halton, chs

MENSWEAR PRODUCT MANAGER-MANCHESTER SHAMBLES

Senior Customer Service Manager

Screening Service Manager

Depot Manager

Client Services Account Manager

Store Manager