Environment Work, Jobs in Bourne, Lin (with Salaries)

MSP Service Desk Manager
RedBrick IT Solutions Limited —Bourne
- £40,000 - £45,000 a year
- Full-time
- Azure
- Management
- Customer service
- Free parking
Quick apply
10d
Bar Staff
Smiths of Bourne —Bourne
- £11 - £13 an hour
- Part-time
- Serving
- Hospitality
- Bar
- Employee discount
Quick apply
11h
Air Traffic Control Officer
Babcock International —Peterborough
- £67,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Military
- Annual leave
Field Technician- Water Recycling
Anglian Water Services Ltd —Spalding
- £31,756 a year
- Full-time
- Customer service
- Driving
- IT
- Annual leave
13d
Laboratory Technician (Temporary)
OMEX —Holbeach
- From £13.50 an hour
- Temporary
- Laboratory experience
- Analysis skills
- Quality control
Quick apply
10d
Garden Centre Assistant
Rutland Garden Centre —Oakham
- Part-time
- Sales
- In-person
- Hand tools
- Free parking
- Store discount
Quick apply
13d
Community Engagement Lead
Anglian Water Services Ltd —Peterborough
- £41,657 a year
- Full-time
- Travel
- Communication skills
- Annual leave
12d
Quality Systems & Compliance Engineer
BGB Engineering —Grantham
- £42,000 - £48,000 a year
- Full-time
- Microsoft Excel
- Bachelor's degree
- In-person
- Health & wellbeing programme
- Bereavement leave
Quick apply
11d
Weddings and Visitor Services Assistant - Casual
Anglian Water Services Ltd —Oakham
- £13.45 an hour
- Weekend availability
- Customer service
- Communication skills
- Free parking
- Employee discount
5d
Customer Delivery Driver
Sophie Allport —Bourne
- Full-time
- Customer service
- Driving
- Warehouse experience
Quick apply
12d
Research & Policy Intern
Charis Grants Ltd —Peterborough
- £27,000 - £32,000 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Excel
- Data analysis skills
- Free parking
- Life insurance
Quick apply
11d
Accounts Administrator
Under My Wing Care & Support Ltd —Bourne
- £12.71 - £14.00 an hour
- Part-time
- Computer literacy
- QuickBooks
- In-person
- Free parking
- Flexible schedule
Quick apply
Cafe Manager
Full Of Beans Peterborough LTD —Bourne
- £13.71 an hour
- Serving
- Hospitality
- Culinary experience
- Free parking
- Store discount
Quick apply
Maintenance Technician
Places for People —Peterborough
- £32,277.71 a year
- Overtime
- Annual leave
- Sick pay
14d
Public Health Analyst
Peterborough City Council —Peterborough
- £39,152 - £42,839 a year
- Microsoft Excel
- SQL
- Analysis skills
- Annual leave
- Employee discount
14d
Part-time Food Service Assistant
Witham Hall School —Bourne
- Part-time
- Cleaning
- In-person
- School
- Gym membership
- Sick pay
Quick apply
Sales Advisor - Bourne
Scrivens Opticians and Hearing Care —Bourne
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Quick apply
Line Leader Late Shift
Lincolnshire Herbs Ltd —Bourne
- £15.10 an hour
- Full-time
- Leadership
- Communication skills
- Mechanical knowledge
- Free parking
- Paid training
Quick apply
Junior Test & Acceptance Engineer
Indra Group UK & Ireland —Market Deeping
- C++
- Linux
- Free parking
- Employee assistance programme
Quick apply
10d
jUNIOR copywriter
The Property Collection —Stamford
- From £20,000 a year
- No experience needed
- English
- Microsoft Office

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environment jobs near bourne, lin

MSP Service Desk Manager

RedBrick IT Solutions Limited
Bourne

Quick apply

Job details

Permanent | Full-time
£40,000 - £45,000 a year
10 days ago

Benefits

Free parking
Casual dress
Additional leave
Company pension
Company events
On-site parking

Qualifications

ITIL Certification
Azure
Management
Customer service
ITIL
Organisational skills
IT
Cybersecurity
Leadership
Communication skills

Full job description

Join RedBrick IT Solutions

At RedBrick IT Solutions, we’re passionate about delivering exceptional IT support and outstanding customer service. As our business continues to grow, we’re looking for an experienced Service Desk Manager to lead our support team, drive service excellence, and help shape the future of our operations.

This is an exciting opportunity for someone who enjoys leading people, improving processes and making a genuine difference. You’ll be responsible for the day-to-day management of our Service Desk, ensuring our clients receive an outstanding support experience while developing and motivating a talented team of engineers.

You’ll work closely with the Directors and play a key role in continually improving how we deliver our managed IT services.

The Role

As Service Desk Manager, you’ll have overall responsibility for the performance of our Service Desk.

You’ll lead the support team, ensure service levels are achieved, manage escalations, improve operational efficiency and help create an environment where both our customers and employees thrive.

This is a hands-on leadership role that combines people management, customer service, operational excellence and continual improvement.

Key Responsibilities

Team Leadership

· Lead, mentor and inspire a team of Service Desk Engineers.

· Conduct regular one-to-one meetings, performance reviews and development planning.

· Create a positive, supportive and accountable team culture.

· Coach engineers to continually improve both their technical and customer service skills.

· Identify training needs and support career progression.

Service Delivery

· Take ownership of Service Desk performance, ensuring SLA targets are consistently achieved.

· Monitor ticket queues and workloads to maximise efficiency and customer satisfaction.

· Act as the senior escalation point for complex technical or customer issues.

· Ensure incidents are managed professionally with clear communication throughout.

· Continually review and improve Service Desk processes and procedures.

Customer Experience

· Build strong relationships with our clients and become a trusted point of contact.

· Ensure every customer receives a professional, friendly and proactive service.

· Monitor customer feedback and identify opportunities for improvement.

· Turn service challenges into opportunities to strengthen long-term client relationships.

Operational Improvement

· Produce and review Service Desk performance reports.

· Analyse trends and recommend improvements to increase efficiency and service quality.

· Work alongside the leadership team to implement new systems, processes and best practices.

· Help develop the Service Desk as the business continues to grow.

About You

We’re looking for someone who enjoys leading people just as much as solving problems.

You’ll be an experienced Service Desk Manager, Team Leader or Senior Engineer ready to step into a management role, ideally within a Managed Service Provider (MSP).

Essential Skills & Experience

· Previous experience managing or leading an IT Service Desk.

· Experience working within a Managed Service Provider (MSP).

· Strong understanding of ITIL service management principles.

· Excellent leadership and people management skills.

· Ability to motivate, coach and develop technical teams.

· Excellent communication and customer relationship skills.

· Experience managing escalations and major incidents.

· Strong organisational skills with the ability to prioritise multiple workloads.

· A proactive approach to continual service improvement.

Desirable

· Microsoft 365 and Azure knowledge.

· Experience with PSA and RMM platforms.

· Knowledge of Cyber Security best practices.

· ITIL Foundation qualification.

What We Offer

· Salary of £40,000 - £45,000, depending on experience.

· Company pension.

· Ongoing training and professional development.

· Opportunities for career progression.

· A supportive, friendly working environment.

· The opportunity to genuinely influence how our Service Desk operates.

· Free on-site parking.

· Regular team events.

Why Join RedBrick?

At RedBrick, we believe that great customer service starts with a great team. We invest in our people, encourage new ideas and empower our managers to make decisions that improve both the customer experience and the working environment.

If you’re passionate about leadership, customer service and delivering exceptional IT support, we’d love to hear from you.

Pay: £40,000.00-£45,000.00 per year

Benefits:

Additional leave
Casual dress
Company events
Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

environment jobs in bourne, lin

MSP Service Desk Manager

Bar Staff

Air Traffic Control Officer

Field Technician- Water Recycling

Laboratory Technician (Temporary)

Garden Centre Assistant

Community Engagement Lead

Quality Systems & Compliance Engineer

Weddings and Visitor Services Assistant - Casual

Customer Delivery Driver

Research & Policy Intern

Accounts Administrator

Cafe Manager

Maintenance Technician

Public Health Analyst

Part-time Food Service Assistant

Sales Advisor - Bourne

Line Leader Late Shift

Junior Test & Acceptance Engineer

jUNIOR copywriter

I want to receive the latest job alerts for environment in bourne, lin

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