Customer consultant Work, Jobs in Bournemouth, Dor (with Salaries)

Customer Service Consultant
Alexander Mann Solutions (AMS) —Bournemouth
- £14.56 an hour
- Full-time
- Hybrid work
- Customer service
- Financial services
- Work from home
Customer Advisor
Boots —Bournemouth
- £16 an hour
- Part-time
- Customer service
- In-person
- Employee assistance programme
- Employee discount
5d
Travel Consultant - Ferndown
Hays Travel —Ferndown
- Part-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Travel Consultant - Lymington
Hays Travel —Lymington
- Full-time
- Sales
- Customer service
- IT
- Annual leave
- Employee discount
Bookings Administrator
Nuffield Health —Bournemouth
- £25,038 a year
- Full-time
- Employee discount
- Gym membership
Business Development Executive
Shoots Training —Bournemouth
- £31,720 - £40,000 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
Quick apply
9d
Case Management Claims Administrator
Vitality —Bournemouth
- Microsoft Word
- Microsoft Excel
- Administrative experience
- Employee discount
9d
Junior Project Manager
Bistech Group plc —Ferndown
- Up to £32,000 a year
- Full-time
- Project management
- Continuous improvement
- Organisational skills
- Employee assistance programme
Quick apply
5d
Sales Consultant
Furniture Village —Poole
- £25,500 - £60,000 a year
- Weekend availability
- Employee discount
Quick apply
Candidate Resourcer
Caspian One —Bournemouth
- £34,000 a year
- Sales
- Bachelor's degree
- Financial services
- Free parking
- Work from home
Quick apply
Platform Delivery Consultant
Benifex —Southampton
- £27,500 - £35,000 a year
- Hybrid work
- SQL
- Project management
- Communication skills
- Employee assistance programme
3d
No7 Advisor
Boots —Bournemouth
- £16 an hour
- Part-time
- Communication skills
- Employee assistance programme
- Employee discount
13d
Sales Consultant
McCarthy & Stone —Southampton
- Up to £30,000 a year
- Weekend availability
- Sales
- Salesforce
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
Project Manager
Bistech Group plc —Ferndown
- Up to £55,000 a year
- Full-time
- Customer service
- Project management
- In-person
- Employee assistance programme
Quick apply
5d
Employee Benefits Consultant
Mercer —Bournemouth
- Full-time
- Hybrid work
- Sales
- Microsoft Office
- Organisational skills
5d
Property Management & Lettings Consultant
Meyers Letting Agents —Bournemouth
- From £25,000 a year
- Full-time
- Travel
- In-person
Quick apply
9d
Team Member
NEXT —Bournemouth
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
13d
Product Consultant
Nourish Care —Bournemouth
- Hybrid work
- Annual leave
- Employee assistance programme
Solution Consultant
Benifex —Southampton
- Remote
- Sales
- Human resources
- Communication skills
- Employee assistance programme
Travel Consultant - Southampton Bitterne Rd
Hays Travel —Southampton
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount

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Customer Service Consultant

Alexander Mann Solutions (AMS) -
Bournemouth

Apply Now

Job details

Full-time
£14.56 an hour

Benefits

Work from home

Qualifications

Customer service
Financial services

Full job description

Job description - summary

Enjoy helping people and building new skills?

If you’re looking to gain valuable customer experience with the UK’s best bank, as voted by Forbes 2026, this could be a great opportunity for you.

On behalf of Nationwide, AMS is recruiting Customer Service Consultant on a 12‑month temporary to permanent contract, working on a hybrid basis at our Nationwide Office, Portman House, Richmond Hill, Bournemouth, Dorset, BH2 6EP.

START DATE - 14TH SEPTEMBER 2026

As a Customer Service Consultant, you’ll be the first point of contact for our customers, supporting them over the phone with their mortgage applications and servicing. We’re looking for people who are empathetic, understanding and genuinely care about delivering a great customer experience. If you take pride in helping others and want to make a positive difference, this could be the role for you.

You’ll receive full training, along with the support of a friendly and experienced team who will coach and guide you, ensuring you have everything you need to succeed in your role.

We're offering a £14.56 hourly rate, working a total of 35 hours per week between; Monday - Friday 8am-6pm and 1 in 4 Saturdays 9am-2pm, with time off in lieu.

Hybrid working

During the training period You’ll be required to work onsite at Nationwide, Monday - Friday 9am-5pm – 5 days a week for your first 3-4 weeks, depending on progress.

At Nationwide, we support at home working approach wherever possible, giving you the flexibility to do your best work from home for the majority of your time. Following the training period, you’ll be required to attend the office for 40% of your working week and the remaining 60% can be done remotely

Job description - the role

What you’ll be doing

Handling inbound telephone queries related to mortgage applications and servicing
Updating customers on their mortgage application status and with general mortgage related enquiries
Managing vulnerable customers with professionalism and empathy, understanding a variety of life events that may impact their mortgage needs
Performing a small amount of administrative work - data input, keeping records up to date

Candidate Profile: Key accountabilities, skills & experience

About you

If you’ve got a customer service background, if you’re a confident communicator and looking to take on a new challenge, this could be just the job for you. You’ll also be comfortable using a computer or laptop. You don’t need financial services experience; you’ll be fully trained. What’s important is that you want to get things right for our customers and leave them smiling. And we’re not just looking for your experience and skills. We’re also interested in who you are as a person. Why? Because we want our employees to reflect the diversity of our members and thrive in an inclusive environment.

We need you to:

Passionate about doing the right thing for our members
Resilient and open to challenges
Customer service experience - preferably in a telephony-based role
Capable of handling complex queries
Be comfortable using a desktop/laptop computer
Have access to a secure and reliable internet connection
Enjoy working within a fast-paced environment
Show excellent attention to detail and accuracy
Be confident on the phone and able to build rapport with our members

About the client

Why work at Nationwide?

We’re different from other financial service providers. We’re a bank, owned by our customers. And for over 130 years, we’ve supported those customers to make the most of their money and achieve what they want from life. That’s reflected in the way we work here at Nationwide. We come together to make sure we’re doing things in the best way possible, both for each other and for our customers. If you join us, you’ll be part of that. You’ll be able to help us build something really quite special. And you’ll have the opportunity to make a real difference. As a mutual organisation, we are guided by a social purpose which we interpret as ‘building society, nationwide’. A key element of fulfilling this purpose is employing a mix of people that reflect the wider communities that we serve. On top of that, we always want you to be yourself. To use your skills and experience to make our Society stronger. To feel valued for who you are, not just what you do. Because here at Nationwide, we understand that we can do more together than we ever could alone.

Next steps

If you’d like to apply, just click the ‘Apply now’ button.

All candidates offered will need to be credit checked, Basic DBS and Right to Work documents available, ID and Proof of Address.

Job Reference: AMSCWS01189

Apply Now

Refine Your Search

customer consultant jobs in bournemouth, dor

Customer Service Consultant

Customer Advisor

Travel Consultant - Ferndown

Travel Consultant - Lymington

Bookings Administrator

Business Development Executive

Case Management Claims Administrator

Junior Project Manager

Sales Consultant

Candidate Resourcer

Platform Delivery Consultant

No7 Advisor

Sales Consultant

Project Manager

Employee Benefits Consultant

Property Management & Lettings Consultant

Team Member

Product Consultant

Solution Consultant

Travel Consultant - Southampton Bitterne Rd

I want to receive the latest job alerts for customer consultant in bournemouth, dor

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