service manager Work, Jobs in bournemouth (with Salaries)

Operational Manager (Future COO Pathway)
Loans by MAL —Bournemouth
- £50,000 - £55,000 a year
- Full-time
- Management
- Supervising experience
- Bachelor's degree
- Free parking
Quick apply
15h
Golf Club Manager - Bulbury Woods Golf Club
Hoburne —Poole
- £45,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Employee assistance programme
- Employee discount
Bereavement Service Team Co-ordination Manager
BCP Council —Bournemouth
- From £44,075 a year
- Microsoft Office
- Team management
- No degree
12d
Team Leader
Card Factory —Christchurch
- £13 an hour
- Leadership
Operations Coordinator
Glow Green Ltd —Bournemouth
- Up to £35,000 a year
- Overtime
- Customer service
- In-person
- Communication skills
- Annual leave
- Referral programme
Quick apply
1d
Area Care Manager
Helping Hands —Poole
- £55,000 - £60,000 a year
- Leadership
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
Head of Club Experience
The Club At Meyrick Park —Bournemouth
- Weekend availability
- Free parking
- Employee assistance programme
Postperson with Driving
Royal Mail Group —Poole
- Part-time
- Employee discount
12d
Graduate Management Trainee - Bournemouth
Enterprise Mobility —Bournemouth
- Full-time
- Sales
- Customer service
- Bachelor's degree
Technical Manager
Live Nation —Bournemouth
- Weekend availability
- Microsoft Office
- IT
- Communication skills
General Manager
Daish's Group —Bournemouth
- Maintenance
- Hotel
- Resort
Quick apply
Facilities Manager
ISS Facility Services —Bournemouth
- Management
- Organisational skills
- Leadership
Quick apply
13d
Sales Manager
Furniture Village —Poole
- £51,500 - £61,800 a year
- Full-time
- Employee discount
Quick apply
14d
Assistant Shop Manager
Shaw Trust —Winton
- £26,228 a year
- Annual leave
- Employee assistance programme
Support General Manager
Daish's Group —Bournemouth
- Maintenance
- Hotel
Quick apply
Supervisor
Savers —Bournemouth
- £13.50 - £13.65 an hour
- Weekend availability
- Employee assistance programme
- Sick pay
8d
Training Manager
Pennon Water Services —Bournemouth
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
2d
Associate Director of Organisational Development, Culture & Leadership
University Hospitals Dorset NHS Foundation Trust —Bournemouth
- £112,782 - £129,783 a year
- Full-time
- Leadership
1d
Assistant Manager
Wingstop UK - Bournemouth —Bournemouth
- Up to £36,000 a year
- Full-time
- Management
- Leadership
- Restaurant
- Employee discount
Quick apply
13d
Locality Manager - Adult Supported Living
Swanton Community Services —Bournemouth
- £33,113 a year
- Weekend availability

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Operational Manager (Future COO Pathway)

Loans by MAL
Bournemouth

Quick apply

Job details

Permanent | Full-time
£50,000 - £55,000 a year
15 hours ago

Benefits

Free parking
Casual dress
On-site gym
Discounted or free food
Company events
On-site parking

Qualifications

Management
Supervising experience
Bachelor's degree
Financial services
Leadership

Full job description

About Loans by MAL

We're a fast-growing consumer lending business based in Bournemouth (soon to be Westbourne).

We lend responsibly, support customers when they experience financial difficulty, and continously improve how we operate. As we've grown, we've built a team across the UK and South Africa, with customer operations at the centre of everything we do.

We're now looking for an Operational Manager to take ownership of that function and help us scale it further.

The Role

This is a genuine operational leadership role.

You'll be responsible for the day-to-day running of a customer operations function of approximately 20 people across both our UK and offshore teams.

Your focus will be ensuring the operation runs efficiently, productively, and consistently. You'll be responsible for workforce planning, resource allocation, operational performance, service levels, productivity, quality standards, and ensuring the right work is being completed by the right people at the right time.

This is not a role where you'll inherit a large management structure. You'll have significant autonomy and ownership from day one, working closely with senior leadership to shape how the operation evolves as the business grows.

For the right individual, this role has a clear development pathway into a future Chief Operating Officer position.

What You'll Be Doing

Managing the day-to-day operation across UK and offshore teams
Planning resource allocation and workforce capacity
Ensuring service levels and operational targets are achieved
Monitoring productivity and identifying opportunities for improvement
Raising performance standards and driving accountability
Ensuring operational processes are followed consistently
Managing workloads, priorities, and operational delivery
Identifying inefficiencies and implementing improvements
Working with leadership to scale operational capability as the business grows
Building reporting and management information to support decision-making

What We're Looking For

We're looking for someone who enjoys running an operation.

You may currently be an:

Operations Manager
Contact Centre Manager
Collections Manager
Workforce Planning Manager
Service Delivery Manager
Head of Operations within a smaller business

Most importantly, you'll be highly organised, commercially aware, and comfortable taking ownership of results.

You'll have experience:

Managing operational teams
Workforce and resource planning
Driving productivity and efficiency
Managing KPIs and operational performance
Implementing process improvements
Holding teams accountable to standards and outcomes

Experience within financial services, lending, collections, or other regulated environments would be beneficial, but isn't essential.

What You'll Get

£50,000 - £55,000 salary
25 days holiday plus bank holidays
Your birthday off every year
Free on-site gym
Free parking
Regular company events
Significant autonomy and ownership
Direct exposure to senior leadership
A structured development pathway towards a future COO role

Why Join Us?

This is an opportunity to take ownership of an entire operation, rather than simply managing a team.

You'll have the ability to influence how the business operates, improve performance, shape processes, and build something that scales.

If you're someone who enjoys creating structure, driving standards, and taking responsibility for operational outcomes, we'd love to hear from you.

Job Types: Full-time, Permanent

Pay: £50,000.00-£55,000.00 per year

Benefits:

Casual dress
Company events
Discounted or free food
Free parking
On-site gym
On-site parking

Work Location: In person

Quick apply

Refine Your Search

service manager jobs in bournemouth

Operational Manager (Future COO Pathway)

Golf Club Manager - Bulbury Woods Golf Club

Bereavement Service Team Co-ordination Manager

Team Leader

Operations Coordinator

Area Care Manager

Head of Club Experience

Postperson with Driving

Graduate Management Trainee - Bournemouth

Technical Manager

General Manager

Facilities Manager

Sales Manager

Assistant Shop Manager

Support General Manager

Supervisor

Training Manager

Associate Director of Organisational Development, Culture & Leadership

Assistant Manager

Locality Manager - Adult Supported Living

I want to receive the latest job alerts for service manager in bournemouth

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