Customer care specialist Work, Jobs in Bowdon, Chs (with Salaries)

Specialist Customer Care
Barclays —Knutsford
- Administrative experience
- Communication skills
- Banking
3d
Senior Finance Assistant
Compassionate Care Group —Altrincham
- £28,000 - £35,000 a year
- Full-time
- Hybrid work
- Accounting
- IT
Quick apply
13d
Service Advisor (Wilmslow)
The Halliwell Jones Group —Wilmslow
- £30,000 - £36,000 a year
- Full-time
- Microsoft Office
- In-person
- Communication skills
Quick apply
Retail Security Manager
Pinnacle Group —Sale
- £31,236.48 a year
- Weekend availability
- Management
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Therapy Assistant
Liverpool University Hospitals NHS Foundation Trust —Liverpool
- £25,760 - £27,476 a year
- Full-time
- Customer service
- Maintenance
- Rehabilitation centre
3d
Apprentice Retail Supervisor
Farmfoods —Leigh
- £13.61 an hour
- Full-time
- English
- Annual leave
- Employee discount
Quick apply
7d
Airport Driver
ABM —Manchester Airport
- £14.36 an hour
- Full-time
- Driving
Business Administrator
Care UK —Macclesfield
- £12.92 an hour
- Part-time
- Microsoft Office
- Employee discount
GP Practice - Patient Co-ordinator - Part Time
Firsway Health Centre —Sale
- £13,985.92 a year
- Full-time
- Customer service
- English
- Administrative experience
- Free parking
- Employee discount
Quick apply
7d
Maintenance Coordinator
Ascend Properties —Sale
- Up to £28,000 a year
- Full-time
- Customer service
- Computer literacy
- Maintenance
- Free parking
- Annual leave
Quick apply
3d
Ward Clerk - Emergency Gynaecology Unit - APPRENTICESHIP
Manchester University NHS Foundation Trust —Manchester
- £25,272 a year
- Full-time
- Customer service
- University
- Travel
5d
Customer Resolution Agent
Aira —Manchester
- Monday to Friday
- Hybrid work
- CRM software
- Customer service
- Communication skills
- Free parking
- Annual leave
Quick apply
13d
Business Support Officer
Trafford Council —Carrington
- £25,989 - £28,142 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- IT
- Annual leave
- Employee discount
10d
Duty Pharmacy Manager - Warrington
Tesco UK —Warrington
- Up to £52,000 a year
- Full-time
- IT
Dental Nurse
Bupa Dental Care —Timperley
- Employee assistance programme
- Employee discount
Speech and Language Therapist Term Time Only
SpeechWise Ltd —Crewe
- £15,520 - £21,594 a year
- Part-time
- Master's degree
- Bachelor's degree
- Travel
- Health & wellbeing programme
- Annual leave
Quick apply
Junior People Partner
Hometree Group —Stoke-on-Trent
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Management
- IT
- In-person
- Employee discount
Quick apply
14d
Highlift Driver - Manchester Airport
Unifi —Manchester
- Full-time
- Heavy lifting
- Driving
- Employee assistance programme
- Employee discount
Quick apply
Service Parts Specialist
APSR Ltd —Manchester
- From £35,000 a year
- Full-time
- CRM software
- Travel
- In-person
- Free parking
- Life insurance
Quick apply
13d
People Partner
Pinnacle Group —Liverpool
- £45,000 - £50,000 a year
- Hybrid work
- Analysis skills
- Human resources
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
12d

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Specialist Customer Care

Barclays -
Knutsford

Apply Now

Job details

Permanent
3 days ago

Qualifications

Administrative experience
Communication skills
Banking

Full job description

Date live: 03/07/2026

Business Area: Corporate Digital Banking

Area of Expertise: Banking Operations

Contract: Permanent

Reference Code: JR-0000121432

Join us as a Specialist Support Analyst at Barclays, to provide exceptional customer service while resolving more complex customer needs/requests.

To be successful as Specialist Support Analyst, you should have:

Strong sense of client focus.
Excellent communication skills.
Problem solving skills.

Some other highly valued skills may include:

Client facing background.
Ability to adapt to change.
Can work collaboratively.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking, and digital and technology, as well as job-specific technical skills.

This role will be based in Knutsford.

Purpose of the role

To provide exceptional customer service while resolving more complex customer needs/requests.

Accountabilities

Provision of customer service through various communication channels including chat, email and phone.
Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case.
Collaboration with teams across the bank to align and integrate customer care processes.
Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas.
Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations.
Resolution of specific customer inquiries and issues related to the bank’s products and service, including account balances, transactions and payments.
Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders.
Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness.

Analyst Expectations

To meet the needs of stakeholders/ customers through specialist advice and support
Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
Likely to have responsibility for specific processes within a team
They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
Check work of colleagues within team to meet internal and stakeholder requirements.
Provide specialist advice and support pertaining to own work area.
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
Make judgements based on practise and previous experience.
Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
Build relationships with stakeholders/ customers to identify and address their needs.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Apply Now

Refine Your Search

customer care specialist jobs in bowdon, chs

Specialist Customer Care

Senior Finance Assistant

Service Advisor (Wilmslow)

Retail Security Manager

Therapy Assistant

Apprentice Retail Supervisor

Airport Driver

Business Administrator

GP Practice - Patient Co-ordinator - Part Time

Maintenance Coordinator

Ward Clerk - Emergency Gynaecology Unit - APPRENTICESHIP

Customer Resolution Agent

Business Support Officer

Duty Pharmacy Manager - Warrington

Dental Nurse

Speech and Language Therapist Term Time Only

Junior People Partner

Highlift Driver - Manchester Airport

Service Parts Specialist

People Partner

I want to receive the latest job alerts for customer care specialist in bowdon, chs

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