Customer experience leader Work, Jobs in Bowthorpe, Nfk (with Salaries)

Customer Experience Team Leader
Zipwater —Dereham
- Full-time
- Customer service
- Leadership
- Communication skills
- Free parking
- Annual leave
Quick apply
Service Advisor
FMG Repair Services —Norwich
- £29,823 a year
- IT
- Annual leave
- Employee discount
Quick apply
6d
Assistant Manager
Farmfoods —Norwich
- £31,449.00 - £32,648.16 a year
- Weekend availability
- Management
- Annual leave
- Employee discount
Quick apply
4d
Day Charter Fleet Team Leader
Norfolk Broads Direct —Norwich
- £13.95 an hour
- Full-time
- Customer service
- Maintenance
- Organisational skills
- Free parking
- Employee discount
Quick apply
6d
Insurance Adviser
ALAN BOSWELL GROUP LIMITED —Norwich
- £25,000 - £32,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Annual leave
- Life insurance
Quick apply
3d
Customer Service Consultant
HSBC Global Services Limited —Diss
- From £27,200 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
Team Leader
Card Factory —Norwich
- £13 an hour
- Leadership
Registrar 10627
Norfolk County Council —Norwich
- £29,064 - £31,022 a year
- Part-time
- Hybrid work
- IT
- Employee discount
- Gym membership
7d
Customer Success Manager
NielsenIQ —Norwich
- £26,000 - £32,000 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
14d
Cooking Class Leader
Cook Stars Norwich North —Norwich
- £13 - £15 an hour
- Part-time
- In-person
- School
- Teaching
Quick apply
5d
Porter
Chartwells —Thorpe Hamlet
- £15.03 an hour
- Customer service
- Restaurant
VacancyTitle: Customer & Community Engagement Manager
Northumbrian Water/Essex & Suffolk Water —Lowestoft
- £54,230 - £63,700 a year
- Full-time
- Leadership
- Annual leave
- Employee assistance programme
10d
Holiday Home Sales - Holiday Home Sales Manager - HH1
Parkdean Resorts —Great Yarmouth
- £65,312 a year
- Weekend availability
- Sales
- Communication skills
- Negotiation
- Store discount
- Employee assistance programme
Quick apply
Technical College Assessor
KLM UK Engineering —Norwich
- £30,000 a year
- Full-time
- Driving
- In-person
- Teaching
- Free parking
- Employee discount
Quick apply
10d
Bereavement Services Co-Ordinator
East Suffolk Services Limited —Lowestoft
- £31,537 - £34,434 a year
- Full-time
- IT
- Employee discount
- Life insurance
10d
Community Centre Manager
The Salvation Army —Norwich
- £31,119 a year
- Full-time
- English
- Leadership
6d
Customer Services Advisor (Telephony/Planning/Reception)
NNDC —Cromer
- £27,254 - £29,064 a year
- Hybrid work
- Free parking
- Employee assistance programme
8d
Supervisor
Quasar lasertag —Norwich
- Part-time
- Hospitality
- Sales
- Supervising experience
- Store discount
- Employee discount
Quick apply
Clinical Support Administrator
Norfolk and Suffolk NHS Foundation Trust —Norwich
- £25,760 - £27,476 a year
- Full-time
- Customer service
- IT
7h
Store Manager
Vision Express —Norwich
- Leadership
- School
- Annual leave
- Employee assistance programme

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customer experience leader jobs near bowthorpe, nfk

Customer Experience Team Leader

Zipwater -
Dereham

Quick apply

Job details

Full-time

Benefits

Free parking
Cycle to work scheme
Annual leave
Company pension
Discounted gym membership
Employee assistance programme
Employee discount
Sick pay
On-site parking

Qualifications

Customer service
Leadership
Communication skills

Full job description

Are you passionate about leading teams and delivering world-class customer service?

Zip Water is seeking a dynamic Customer Success Team Leader to oversee the daily operations of our Aftersales Team, while supporting the wider Customer Success department.

With unrivalled expertise in filtered boiling, chilled and sparkling water, Zip Water is known globally for being home to the world’s most advanced drinking water systems.

As a Team Leader, you will lead the team of advisors providing, feedback, support and maintain high standards of customer service taking into account the needs of both internal and external customers. The role will require a customer focused problem solver with strong communication and leadership skills to drive continuous improvement and team cohesion.

Core Role & Responsibilities:

Drive a culture of accountability, empathy, and continuous improvement, by fostering a collaborative, motivated, and customer-oriented team culture.
Lead, coach, and develop a team to meet performance targets and adhere to standards
Day to day resource planning of the Aftersales team using data to support key KPIs.
Oversee the Aftersales process, ensuring timely and efficient allocation of resource to meet customer SLAs.
Champion a customer-first approach across the team and wider Customer Experience Team.
Using customer feedback to investigate areas of improvement and implement in line company process to improve the customer journey.
Work collaboratively with other Team Leaders within our Customer Experience Team to optimise workflows and resource allocation.
Build good working relationships with all colleagues based on trust and respect to ensure we can deliver for the customer.
Conduct regular team meetings, one-to-ones, and performance reviews
Establish KPIs to accurately Aftersales performance
Report on teams performance, highlighting successes and addressing areas for improvement.

Requirements

Able to communicate effectively with different individuals within the business whether this is in person, via phone or email
Proven track record in leading high performance Customer Experience teams
Great leadership & problem solving skills
The ability to help deliver exceptional customer service & operational efficiency
The desire and passion to drive continuous improvement and innovation

Benefits

25 days annual leave + bank holidays
Company Sick Pay
We offer a professional collaborative environment that is relaxed and focused
Full training and continuous support with your team
Free onsite parking
Cycle to Work scheme available
A market leading company pension
Holiday purchase scheme
Life assurance
Employee rewards and discounts through Perks at Work
Option to join Health Care Cash Plan
24/7 365-day access to Employee Assistance Programme
Well-being programs – including discounted gym membership
Access to on-going learning and development with our online learning platform

Quick apply

Refine Your Search

customer experience leader jobs in bowthorpe, nfk

Customer Experience Team Leader

Service Advisor

Assistant Manager

Day Charter Fleet Team Leader

Insurance Adviser

Customer Service Consultant

Team Leader

Registrar 10627

Customer Success Manager

Cooking Class Leader

Porter

VacancyTitle: Customer & Community Engagement Manager

Holiday Home Sales - Holiday Home Sales Manager - HH1

Technical College Assessor

Bereavement Services Co-Ordinator

Community Centre Manager

Customer Services Advisor (Telephony/Planning/Reception)

Supervisor

Clinical Support Administrator

Store Manager

I want to receive the latest job alerts for customer experience leader in bowthorpe, nfk

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