Customer contact administrator Work, Jobs in Brampton, Cam (with Salaries)

Customer Contact Administrator
Amplius —Rushden
- £29,318.80 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
8d
Customer Service Administrator
Global Service Group —Cambridge
- £28,500 a year
- Full-time
- In-person
- Communication skills
- Nursing
- Free parking
Quick apply
2d
Operations & Office Administrator
Energise Energy Solutions —Bedford
- £27,500 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Administrative experience
- Human resources
- Free parking
- Annual leave
6d
IT Administrator
Acushnet Golf —Saint Ives
- £27,450 - £30,500 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Annual leave
14d
Section Administrator [Off Track]
Network Rail —Bedford
- £25,418 - £30,000 a year
- Full-time
- IT
- Communication skills
- Annual leave
- Employee discount
7d
Customer Service Administrator - Part Time
Education Personnel Management Ltd —Huntingdon
- Part-time
- Human resources
- Tax experience
- School
Quick apply
1d
Part-Time Docusafe Administrator
BCA —Peterborough
- £13.67 an hour
- Monday to Friday
- Microsoft Excel
- Employee assistance programme
- Employee discount
Quick apply
12d
Administrator - Fixed-Term-Contract
BCA —Peterborough
- £26,509.50 a year
- Monday to Friday
- Microsoft Excel
- Employee assistance programme
- Employee discount
Quick apply
12d
Business Support Administrator
North Northamptonshire Council —William Knibb
- £27,254 a year
- IT
- School
- Employee assistance programme
12d
Administration/Customer Service Assistant
Mentor Distribution —Stondon
- From £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Project Administrator - Peterborough
Portakabin —Peterborough
- £26,000 - £30,000 a year
- Call to connect
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Annual leave
- Employee discount
Quick apply
2d
Service Support - EHS Coordinator
Videojet —Huntingdon
- Full-time
- CRM software
- Microsoft Excel
- ERP systems
- Employee assistance programme
- Referral programme
13d
HR & Administration Support Officer
The Heavenly Bake Company Ltd —Wellingborough
- £32,000 - £35,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Employee assistance programme
Quick apply
1d
Retrofit Administrator
Amplius —Rushden
- £27,661.20 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Administrative experience
1d
Strutt & Parker - Property Administrator
BNP Paribas —Cambridge
- Full-time
- Microsoft Outlook
- Customer service
- Organisational skills
- Annual leave
- Employee discount
Lettings Administrator
Savills —Cambridge
- Full-time
- Mentoring
- Annual leave
12d
Sales Support Administrator
Misco Technologies Limited —Rushden
- £26,000 - £27,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
- Free parking
- Health & wellbeing programme
Quick apply
4d
Estates Administrator
Inspire Education Group —Peterborough
- £25,407 a year
- Full-time
- Customer service
- Free parking
- Annual leave
7d
Administrator
Balfour Beatty —Wellingborough
- Hybrid work
- Customer service
- Microsoft Office
- Annual leave
System Admin (Customer Service Tools)
RS —Corby
- Hybrid work
- Customer service
- Continuous improvement
- Communication skills
12d

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Customer Contact Administrator

Amplius -
Rushden

Apply Now

Job details

Full-time
£29,318.80 a year
8 days ago

Qualifications

Customer service
Microsoft Office
Administrative experience
Organisational skills
Front desk
IT
NVQ
Communication skills
A Level

Full job description

Are you a great communicator with a passion for customer service?

Join Amplius as a Customer Contact Administrator and be part of a supportive team that delivers positive customer experiences through responsive support, accurate administration, and effective problem-solving.

Salary: £29,318.80 per year

Contract: Permanent, full time

Your week: 36.25 hours - Monday to Friday 9am - 5pm

Location: Office based - Rushden

You can read about our fantastic colleague benefits here - Amplius colleague benefits

Snapshot of your role

Respond to customer enquiries by phone, email, social media, online channels and in person, meeting agreed service standards.
Take ownership of customer enquiries and complaints, working to resolve them quickly and fairly.
Manage repair enquiries, including reporting repairs and booking appointments for work in customers’ homes and communal areas.
Monitor customer contact and repairs work queues, allocating tasks and highlighting any risks to service delivery.
Keep customer records up to date by accurately recording information and case notes on internal systems.
Provide administrative support across the business, including document management, data entry, mail handling and purchase order processing.
Carry out customer satisfaction follow-up calls, support reception services and help improve the customer experience.

What you’ll need to thrive in this role

A Level 3 qualification (such as A-Levels or an NVQ) or equivalent experience.
Experience in a customer service or administrative role within a busy environment.
Experience handling customer enquiries through different channels, including phone, email and online platforms.
Good organisational skills and the ability to manage competing priorities and meet deadlines.
Experience maintaining accurate records and updating customer or case management systems.
Strong communication skills, with the ability to build positive relationships with customers and colleagues.
An understanding of good customer service, data protection and confidentiality requirements.
Good IT skills, including Microsoft Office, and the ability to learn new systems quickly while remaining calm under pressure.

Important - Right to work in the UK is an essential requirement for this role. We do not provide sponsorship.

Please read the attached Job Description before applying so you get the full scope of the role.

Closing: 28 July

Interviews in Rushden: Week commencing 3 August

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

If you have any questions, please contact the Amplius Talent Team and we’ll be happy to assist you.

Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We’re a team of over 1,300 colleagues driven to have a positive impact on people’s lives and provide affordable homes that make a difference.

Apply Now

Refine Your Search

customer contact administrator jobs in brampton, cam

Customer Contact Administrator

Customer Service Administrator

Operations & Office Administrator

IT Administrator

Section Administrator [Off Track]

Customer Service Administrator - Part Time

Part-Time Docusafe Administrator

Administrator - Fixed-Term-Contract

Business Support Administrator

Administration/Customer Service Assistant

Project Administrator - Peterborough

Service Support - EHS Coordinator

HR & Administration Support Officer

Retrofit Administrator

Strutt & Parker - Property Administrator

Lettings Administrator

Sales Support Administrator

Estates Administrator

Administrator

System Admin (Customer Service Tools)

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