Hotel & accommodations guest services staff Work, Jobs in Bransgore, Ham (with Salaries)

Guest Services Coordinator
Chewton Glen Hotel & Spa —New Milton
- £26,925 a year
- Weekend availability
- English
- Hotel
- Organisational skills
- Employee discount
Quick apply
2d
Reception - Team Member
Premier Inn —Christchurch
- Up to £13.06 an hour
- Part-time
- Customer service
- Hotel
- Employee discount
Quick apply
2d
Ground Floor - Team Member
Premier Inn —Christchurch
- Up to £13.06 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
12d
Hospitality Team Member
YHA England & Wales —Ringwood
- £12.71 an hour
- Hospitality
- Employee assistance programme
- Employee discount
13d
Receptionist - Forest Lodge Hotel
New Forest Collection —Lyndhurst
- £14.24 an hour
- Part-time
- Hotel
- Free parking
- Employee assistance programme
Quick apply
14d
Full Time Receptionist - Forest Lodge Hotel
New Forest Collection —Lyndhurst
- Up to £26,436.80 a year
- Weekend availability
- Hotel
- Free parking
- Employee assistance programme
Quick apply
3d
Hotel Receptionist
The Riviera Hotel and Holiday Apartments —Bournemouth
- £10.85 - £12.71 an hour
- Part-time
- Bilingual
- Hospitality
- Hotel
- Employee discount
Quick apply
2d
Nights Team Member
Premier Inn —Christchurch
- Up to £13.66 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
2d
Guest & Owner Experince Supervisor - Hoburne Park
Hoburne —Christchurch
- £28,865.03 a year
- Weekend availability
- Microsoft Office
- Administrative experience
- Front desk
- Employee assistance programme
- Employee discount
5d
Hotel Receptionist
New Forest Collection —Burley
- £26,000 - £27,000 a year
- Weekend availability
- Hotel
- Resort
- Employee discount
Quick apply
Receptionist/Shop Assistant
SHOREFIELD HOLIDAYS LTD —Wimborne
- £12.95 an hour
- Temporary
- Bilingual
- Microsoft Word
- Microsoft Outlook
- Free parking
- Employee discount
Quick apply
6d
Hotel Receptionist
Captains Club Hotel —Christchurch
- £26,436.80 a year
- Full-time
- Hospitality
- Customer service
- Hotel
- Employee discount
Quick apply
Guest Relations Manager
The Nici —Bournemouth
- Weekend availability
- Hospitality
- Hotel
- Organisational skills
- Employee discount
Quick apply
Spa Receptionist
The NICI Lymington —Lymington
- Part-time
- Customer service
- Hotel
- Organisational skills
- Employee discount
Quick apply
Receptionist
Christchurch Harbour Hotel —Christchurch
- Full-time
- Hotel
- Front desk
- IT
- Employee assistance programme
Quick apply
Hotel Night Porter
The Grove Hotel —Bournemouth
- £12.80 an hour
- Full-time
- Bilingual
- Hospitality
- English
- Free parking
Quick apply
10d
Ground Floor Team Member
Premier Inn —Southampton
- Up to £13.06 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
12d
Night Porter
Britannia hotels No2 Limited —Littledown and Iford
- Night shift
- Bilingual
- Hospitality
- Hotel
- Employee discount
- Referral programme
Quick apply
11d
Night Operative
New Forest Collection —Burley
- £13.68 an hour
- Part-time
- Front desk
- Resort
- Employee discount
Quick apply
Hotel Team Member - Part Time
Travelodge —Poole
- £12.71 an hour
- Part-time
- No experience needed
- Hotel
- Employee discount

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Guest Services Coordinator

Chewton Glen Hotel & Spa -
New Milton

Quick apply

Job details

Full-time
£26,925 a year
2 days ago

Benefits

Employee discount

Qualifications

English
Organisational skills
Guest services

Full job description

Job Ref: ILH6609

Branch: Chewton Glen Hotel Spa

Location: Chewton Glen Hotel Spa, Hampshire

Salary/Benefits: £26,925 annual salary + £4,500 Tronc

Contract type: Permanent

Hours: Full Time

Shift pattern: As Per Rota (including weekend work)

Hours per week: 40

Posted date: 23/07/2026

Closing date: 23/08/2026

Chewton Glen is a true English original. From the unique 72 bedrooms including 14 one of a kind Treehouses, to the award-winning spa and state of the art James Martin cookery school, it has an abundance of ways to revive your senses. The blissful 130 acres of woodland are home to an indoor and outdoor tennis centre, a 9-hole golf course, heritage orchard, 70 working beehives, a walled kitchen garden, croquet lawn and more.

Aim of the Guest Services Coordinator role

To provide the personal touch and 5* service to all guests prior to arrival and during their stay, exceeding expectations and maximising revenue opportunities where possible.

Responsibilities of the Guest Services Coordinator role

To have full product knowledge of the local area and attractions/activities offered on and offsite
Be responsible for taking additional reservations for Chewton Glen including rooms, food and beverage, spa and special events in the absence of Central Reservations
To have knowledge of all systems for Chewton Glen for rooms, spa, FB, special events, activities
To carry out 7 day pre-arrival calls for all reservations to ascertain any missing information and to upsell dining, spa and all hotels facilities. Run daily reports to check bookings arriving in 7 days
To cross reference all activity and restaurant booking from the individual systems with Opera to ensure all information is correct and accurate and ensure booking notes up to date
To be the point of contact on site for all guests wanting to make any reservations
To be fully aware of the standards of performance as set out in the AA Mystery Guest Report and to adhere to them at all times
Have a full knowledge of all special offers and promotions and to offer them where appropriate
To be based in the lobby/back office on busy days including Friday’s, Saturdays, Sundays and School holidays
To liaise with the Central Reservations Office when on shift and be an extension to the team
To have and understand revenue targets for each outlet
To be fully aware of the Hotel’s fire safety procedures and Health Safety regulations
Anticipate and address guest’s service needs, be forward thinking
Perform any additional tasks which are assigned by management

Guest Services Coordinator - About you

Experience in working in Guest Services role or 5* service
Experience in exceeding guest expectations and going above and beyond expectation
You will have keen eye for detail, organisational skills and confident in communicating with the team

What's in it for you?

£26,925 annual salary + £4,500 Tronc
Staff accommodation if required
Free staff meals
Friends and Family rate at Iconic Luxury Hotels
25% discount on all Food Beverage
Discount on Spa treatment and products
…and much more.

A true English original, Chewton Glen is a privately owned luxury country house hotel spa located in the heart of the tranquil New Forest countryside and just minutes from the coast. Just two hours from London it is a perfect place to escape to. With a 9 hole golf course, tennis courts, endless country and coastal walks as well as an award winning spa, gym and large outdoor pool there is something for everyone.

Quick apply

Refine Your Search

hotel & accommodations guest services staff jobs in bransgore, ham

Guest Services Coordinator

Reception - Team Member

Ground Floor - Team Member

Hospitality Team Member

Receptionist - Forest Lodge Hotel

Full Time Receptionist - Forest Lodge Hotel

Hotel Receptionist

Nights Team Member

Guest & Owner Experince Supervisor - Hoburne Park

Hotel Receptionist

Receptionist/Shop Assistant

Hotel Receptionist

Guest Relations Manager

Spa Receptionist

Receptionist

Hotel Night Porter

Ground Floor Team Member

Night Porter

Night Operative

Hotel Team Member - Part Time

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