Customer care specialist Work, Jobs in Bredbury (with Salaries)

Patient Coordinator (Maternity Cover 1 year)
CREATE Fertility —Wilmslow
- From £27,976 a year
- Full-time
- Sales
- In-person
- Leadership
- Health & wellbeing programme
- Annual leave
Quick apply
10d
Assembly Line Team Leader
Heataction Limited T/a Destiny foods —Manchester
- £14 an hour
- Full-time
- Bakery
- Continuous improvement
- Quality control
Quick apply
11d
Jigsaw Homes Group Limited
Jigsaw Homes Group —Ashton-Under-Lyne
- £34,208 a year
- Full-time
- Sick pay
4d
Call Centre Sales Advisor - Cosmetic (hybrid, £33k OTE)
Pall Mall Medical —Manchester
- From £25,000 a year
- Overtime
- Hybrid work
- CRM software
- Sales
- Customer service
- Free parking
- Employee discount
Quick apply
11d
Sales - Sales Advisor - UK
New Look —Denton
- Part-time
- Customer service
Outbound Sales Executive
Vitality —Stockport
- £27,976 a year
- Monday to Friday
- Customer service
- Communication skills
6d
Sales Executive
Improveasy Ltd —Sale
- £28,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Free parking
Quick apply
7d
Warehouse Operative
Progressive Parts —Stockport
- £28,000 a year
- Full-time
- English
- Organisational skills
- Warehouse experience
- Free parking
- Store discount
Quick apply
4d
Customer Retention Specialist
Street Group —Manchester
- £30,000 - £36,000 a year
- Full-time
- Hybrid work
- English
- Communication skills
- Work from home
Quick apply
10d
Private Healthcare Assistant
Ellea Nursing —Manchester
- £1,095 a week
- Call to connect
- Travel
- Annual leave
Quick apply
Service Advisor (Wilmslow)
The Halliwell Jones Group —Wilmslow
- £30,000 a year
- Full-time
- Front desk
- In-person
- Communication skills
Quick apply
Duty Manager
Adlington Management Services —Urmston
- £13.20 an hour
- Part-time
- Supervising experience
- Front desk
- In-person
- Annual leave
- Life insurance
Quick apply
3d
Collections Agent
Oodle Finance —Manchester
- £27,500 - £30,000 a year
- Full-time
- Hybrid work
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
3d
Team Leader
Leonard Cheshire —Stockport
- £15.15 an hour
- Weekend availability
- Medication administration
- Supervising experience
- Organisational skills
- Employee assistance programme
Quick apply
Operations Specialist I-III (UK)
Airspace —Manchester
- £36,000 - £65,000 a year
- Remote
Quick apply
10d
Recruitment Consultant
Acacium Group —Manchester
- £25,000 - £28,000 a year
- Hybrid work
- CRM software
- Sales
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
1d
Air Logistics Healthcare Customer Care Specialist
Kuehne+Nagel —Manchester
- Continuous improvement
- Communication skills
- Time management
Resident Engagement & Communications Specialist
Wythenshawe Community Housing Group —Manchester
- £39,085.78 a year
- Full-time
- Marketing
- Organisational skills
- Communication skills
- Annual leave
- Gym membership
Residential Scheme Manager
OnwardHomes —Manchester
- £16,400 a year
- Call to connect
- Customer service
- Team management
- Computer skills
- Annual leave
- Employee discount
9d
Insurance Sales Advisor
Markel International Services Ltd —Manchester
- From £28,000 a year
- Call to connect
- Annual leave
- Flexible schedule
Quick apply
9d

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Patient Coordinator (Maternity Cover 1 year)

CREATE Fertility -
Wilmslow

Quick apply

Job details

Full-time | Fixed term contract
From £27,976 a year
10 days ago

Benefits

Health & wellbeing programme
Cycle to work scheme
Season ticket loan
Annual leave
Company pension
Private medical insurance
Employee discount
Life insurance
Referral programme

Qualifications

Integration of care pathways
Sales
Patient appointment coordination
Complaint handling
Patient service
Client services
Leadership

Full job description

ABOUT US

We are part of a leading international group of fertility specialists, including CREATE Fertility and IVI London, providing world-class reproductive healthcare across the UK.

Our clinics are at the forefront of innovation, offering Natural and Mild IVF alongside a full range of advanced fertility treatments including IVF, IUI, ICSI and fertility preservation.

We are committed to evidence-based treatment, innovation and personalised, patient-focused care.We are looking for a dynamic Patient Coordinator to work onsite at our clinic in Wilmslow, Manchester.

ROLE PURPOSE

The Patient Coordinator is a key member of the Clinic Team and is responsible for supporting patients through their treatment journey, from booking, to initial consultation and through to treatment completion. They are responsible for the delivery of a world class patient experience, and supporting the delivery of a commercially successful business.

ROLE REQUIREMENTS

Reporting to the Clinic Manager, or their appropriate delegate, and working closely with clinical colleagues, the Patient Coordinator will effectively and efficiently manage all patient journeys, while driving the delivery of a variety of financial targets. This management, along with other supporting administrative duties, will include but is not limited to:

Ensuring that all new patients are met and placed into the correct patient pathway
That all agreed contact and touch points take place offering world class patient service
Liaising with clinical members of the team to provide high quality service to patients
To plan, prepare, and organise all aspects of the patient journeys as required
Utilising central and local reports to monitor personal performance against targets
Ensure that the service excels on patient experience with early intervention when issues occur
Support patients through their pathway ensuring consistent delivery of a high quality service
Recording accurate patient pathway information onto local software as required
Booking patient appointments for patients including any associated confirmation
Ensuring all potential patients are followed up in line with company policy
Drive the conversation of patients and their progression through the patient pathway
Creating statements, invoices, and other relevant financial materials for patients
Taking service payments completing reconciliation of invoices and payments as required
Participate in and support the resolution of complaints, investigations, audits, and other administrative processes relating to patients and their pathways
Ensuring that all activities are carried out in accordance with HFEA requirement
Other reasonable requests made by the local Hub Leadership Team

EDUCATION AND EXPERIENCE

Customer service and sales experience, preferably within the healthcare sector
Strong ability to prioritise and manage competing demands in a fast paced environment
Verifiable record of the management and delivery of operational, financial, and quality KPI
Competence in working both independently and as part of a wider team

Employment is subject to status to work in the UK and 2 satisfactory references.

CREATE Fertility is an Equal Opportunities Employer

BENEFITS

Our benefits package includes:

25 days holiday plus a day off on your birthday
Increasing annual leave for every full year worked up to 30 days (includes birthday)
Perkbox (employee platform – discounts in shops, cinemas etc.)
Pension Scheme
Cycle to work Scheme
Private healthcare
Life insurance (4 times your salary)
Season ticket loan
Discounted IVF treatment (after 2 years’ service)

WE KINDLY REQUEST NO AGENCY INVOLVEMENT

Pay: From £27,976.00 per year

Benefits:

Company pension
Employee discount
Health & wellbeing programme
Life insurance
Private medical insurance
Referral programme

Application question(s):

Do you have UK right to work?
Will you now or in the future require sponsorship?
What is your current notice period?
What do you feel you can bring to the role?
How many years of customer service experience do you have?

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer care specialist jobs in bredbury

Patient Coordinator (Maternity Cover 1 year)

Assembly Line Team Leader

Jigsaw Homes Group Limited

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Sales - Sales Advisor - UK

Outbound Sales Executive

Sales Executive

Warehouse Operative

Customer Retention Specialist

Private Healthcare Assistant

Service Advisor (Wilmslow)

Duty Manager

Collections Agent

Team Leader

Operations Specialist I-III (UK)

Recruitment Consultant

Air Logistics Healthcare Customer Care Specialist

Resident Engagement & Communications Specialist

Residential Scheme Manager

Insurance Sales Advisor

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