Resident advisor Work, Jobs in Brent, Gtl (with Salaries)

Service Delivery Coordinator
THE WIGGETT GROUP —Brentwood
- £30,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Maintenance
- Annual leave
- Employee assistance programme
Quick apply
6d
Coop Homes Customer & Repairs Advisor
RHP —Teddington
- £31,518 a year
9d
Customer Services Advisor
Royal Borough of Greenwich —London
- £30,288 - £39,276 a year
- Monday to Friday
- Customer service
- Communication skills
- School
3d
Assistant Accommodation Advisor
University College London —London
- £28,258 - £29,412 a year
- Full-time
- Hospitality
- Administrative experience
- University
- Annual leave
- Employee assistance programme
9d
Housing and Support Assistant
YMCA St Pauls Group —Hanwell
- £26,660.03 a year
- Customer service
Housing and Support Officer
YMCA St Pauls Group —Harrow
- £30,112.72 a year
- Customer service
Block Manager
The Acorn Group —Bromley
- Monday to Friday
- Microsoft Office
- IT
- Employee discount
Quick apply
Accommodation Advisor
University College London —London
- £31,904 - £35,575 a year
- Full-time
- Hospitality
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
13d
Resident Assistant
Verto Education —London
- £200 - £225 a week
- Temporary
- Microsoft Excel
- English
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
10d
Resident Advisor - Venti House
Venti House —Stratford
- £27,500 a year
- Full-time
- Organisational skills
- Time management
- Life insurance
Quick apply
Personal Advisor
Sefton Council —London
- £32,597 - £36,363 a year
- Full-time
13d
Customer Contact Advisor – Join Our Team!
Abri —Bracknell
- £29,386.26 a year
- Full-time
Housing and Support Assistant (Nights)
YMCA St Pauls Group —Hanwell
- £29,235.65 a year
- Night shift
12d
Director of Legal and Governance
Metropolitan Thames Valley —London
- Full-time
- Leadership
- Communication skills
Quick apply
10d
Cleaner/ Gardener
The Guinness Partnership —London
- £30,724 a year
- Full-time
- Customer service
5d
PRS Lettings Negotiator
Civic Recruitment Limited —Lambeth
- Full-time
- Customer service
- IT
- Communication skills
Quick apply
5d
Wellbeing Advisor - Part-time
Retirement Villages Group —Berkhamsted
- Part-time
- English
- First Aid Certification
- Communication skills
Quick apply
9d
Sales Executive
Peabody —London
- £39,794 a year
- Weekend availability
- Sales
- Communication skills
Influencer Account Director - Burson
Burson Global —London
- Hybrid work
- Team management
- Leadership
- Communication skills
Principal Strategic Lead (NEL Care Markets)
Hackney Borough Council —Hackney
- £73,266 - £75,696 a year
- Full-time
12d

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Service Delivery Coordinator

THE WIGGETT GROUP -
Brentwood

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
6 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Life insurance

Qualifications

Driving Licence
Microsoft Excel
Customer service
Maintenance
Organisational skills
Communication skills

Full job description

Service Delivery Coordinator

Location: Warley, Brentwood

About Us

We are a successful and fast-growing company within Social Housing, with a strong reputation in the Electrical, Fire & Security and Property Service sectors. We pride ourselves on delivering exceptional customer service and operational efficiency across every level of our organisation.

Role Overview

We are seeking a  highly organised and proactive Service Delivery Coordinator  to join our growing team. This role is essential in ensuring planned works are scheduled, coordinated, and delivered efficiently, while maintaining excellent communication with residents, engineers, and internal teams.

Acting as the link between the Customer Service Advisors band the Service Delivery Team Lead, you will oversee appointment scheduling, monitor progress, and help ensure all works are delivered on time, to standard, and with minimal disruption to residents.

If you thrive in a busy, fast-paced environment, have strong attention to detail, and enjoy problem-solving while supporting operational delivery, this role could be perfect for you.

Key Responsibilities

Schedule and coordinate planned works, ensuring appointments are booked in line with project timelines.
Provide day-to-day administrative and operational support to the Contract Support Manager and CSO team.
Monitor shared inboxes, scheduling systems, and trackers to ensure timely responses and accurate information.
Distribute workloads across the CSO team to meet performance and compliance targets.
Act as the first point of escalation for scheduling issues, resident queries, or system challenges.
Maintain and update records, trackers, and internal systems to ensure data accuracy.
Support the onboarding of new CSOs, providing guidance on systems, processes, and company procedures.
Liaise with internal teams (planning, engineers, operations) to align appointment availability with resource capacity.
Identify and escalate process inefficiencies or recurring issues for improvement.
Handle resident communication with professionalism, empathy, and adherence to data protection.
Provide cover for CSOs during peak periods or absences, including taking calls and booking appointments.

Skills & Experience

Essential:

Previous experience in administration, scheduling, or coordination within a customer service or operational role.
Strong Microsoft Excel experience, understanding of formulas and CRM/scheduling software.
Excellent verbal and written communication skills.
Strong organisational skills and attention to detail.
Ability to prioritise and work effectively under pressure in a busy environment.
Team player with the initiative to solve problems and support colleagues.

Desirable:

Experience within social housing, maintenance, or property services.
Knowledge of planned works scheduling processes.
Familiarity with field service management or job scheduling systems.

Other Requirements

Full UK driving licence and access to a vehicle (due to office location and limited public transport).

Benefits

On-site gym
Salary Sacrifice Pension Scheme – after 3 months of employment
23 days annual leave + bank holidays
Option to buy or sell up to 3 additional days annual leave each calendar year
Birthday off – after 1 year of service
Group Life Insurance
Employee Assistance Programme (EAP)
Virtual GP appointments & Online Physiotherapy sessions
Ongoing training and development opportunities

Job Type: Full-time

Pay: £30,000.00-£35,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

resident advisor jobs in brent, gtl

Service Delivery Coordinator

Coop Homes Customer & Repairs Advisor

Customer Services Advisor

Assistant Accommodation Advisor

Housing and Support Assistant

Housing and Support Officer

Block Manager

Accommodation Advisor

Resident Assistant

Resident Advisor - Venti House

Personal Advisor

Customer Contact Advisor – Join Our Team!

Housing and Support Assistant (Nights)

Director of Legal and Governance

Cleaner/ Gardener

PRS Lettings Negotiator

Wellbeing Advisor - Part-time

Sales Executive

Influencer Account Director - Burson

Principal Strategic Lead (NEL Care Markets)

I want to receive the latest job alerts for resident advisor in brent, gtl

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