Application support analyst Work, Jobs in Bridgend, Bge (with Salaries)

Performance Analyst
Scrumconnect Consulting —Bridgend
- £40,000 - £45,000 a year
- SQL
- Mentoring
- IT
User Researcher
Scrumconnect Consulting —Bridgend
- £375 - £400 a day
- Communication skills
Business Analyst
Scrumconnect Consulting —Bridgend
- £55,000 a year
- Analysis skills
- Agile
- Communication skills
Consumer Support Analyst
RELX —Cardiff
- Full-time
- Customer service
- Windows
- Communication skills
3d
Production Support Analyst
Capgemini —Cardiff
- Hybrid work
- Azure
- DevOps
- Java
8d
Senior Performance Analyst
Scrumconnect Consulting —Bridgend
- £400 - £450 a week
- SQL
- Mentoring
- Communication skills
Systems Support Developer / Analyst (Microsoft Dynamics 365)
Cardiff University —Cardiff
- £41,064 - £46,049 a year
- Full-time
- Administrative experience
- University
- IT
- Annual leave
3d
EMEA Service Desk Analyst
QuidelOrtho —Pencoed
- Full-time
- Microsoft Outlook
- Windows
- Scripting
- Employee assistance programme
- Gym membership
3d
Performance Analyst
Driver and Vehicle Licensing Agency —Swansea
- £30,485 a year
- Part-time
- Hybrid work
- Microsoft Excel
- English
- Presentation skills
- Annual leave
- Employee assistance programme
9d
External Identity Support Analyst (Cardiff)
Kocho —Cardiff
- Full-time
- Hybrid work
- Azure
- SQL
- Analysis skills
Quick apply
Business Analyst
Amentum —Cardiff
- Full-time
- Analysis skills
- Agile
- Communication skills
- Employee assistance programme
Service Designer
Scrumconnect Consulting —Bridgend
- £65,000 - £75,000 a year
- Bachelor's degree
- Agile
- AI
Product Analyst
SSE —Cardiff
- £49,004 - £57,728 a year
- Full-time
- Azure
- Data analysis skills
- AWS
- Employee discount
- Gym membership
5d
Information Security Analyst - Cyber Threat Intelligence - 12 month FTC
Starling —Cardiff
- Hybrid work
- Communication skills
- Banking
- Annual leave
- Employee discount
Quick apply
4d
IT Support Engineer
CheckFire Ltd —Caerphilly
- Up to £35,000 a year
- Full-time
- Azure
- Microsoft Outlook
- Windows
- Free parking
- Profit sharing
Quick apply
Project Manager
Scrumconnect Consulting —Swansea
- £60,000 a year
- Azure
- PMP
- Project management
12d
Senior Digital Business Analyst
Capgemini —Cardiff
- Hybrid work
- Agile
- IT
- Communication skills
Product Owner
Scrumconnect Consulting —Swansea
- £65,000 a year
- Full-time
- Hybrid work
- AWS
- Product management
- APIs
- Annual leave
Data Manager
Medr —Merthyr Tydfil
- £39,457 - £46,243 a year
- Part-time
- SQL
- Presentation skills
- School
- Annual leave
- Employee assistance programme
2d
Software Development Engineer in Test
Scrumconnect Consulting —Swansea
- £40,000 - £45,000 a year
- Hybrid work
- Java
- AWS
- JavaScript
- Annual leave

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Performance Analyst

Scrumconnect Consulting
Bridgend

Apply Now

Job details

Permanent
£40,000 - £45,000 a year

Qualifications

Power BI
SQL
Mentoring
IT
Communication skills

Full job description

Job Information

Date Opened

12/05/2026

Job Type

Permanent

Industry

IT Services

Work Experience

5+ years

Salary

£40k - £45k

City

Newcastle

Province

Bridgend

Country

United Kingdom

Postal Code

CF31

Job Description

About Scrumconnect Consulting

Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful and innovative technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens.We are passionate about user-centred design, agile delivery, and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform and deliver high-quality, scalable solutions that truly matter.

Overview:

We are seeking an experienced Performance Analyst (SFIA 5) to lead performance measurement and analytics across complex digital services. This role focuses on embedding data-driven decision-making, ensuring services are designed and continuously improved based on user needs and measurable outcomes.

You will operate at a strategic level, defining performance standards, advising senior stakeholders, and working across multidisciplinary teams to deliver impactful digital services at scale.

Key Responsibilities:

Performance Leadership & Strategic Measurement

Lead and embed performance analysis across complex services or delivery areas
Design and implement performance measurement frameworks, including KPIs and user-focused metrics
Ensure alignment with Government Digital Service (GDS) standards and best practices
Establish and maintain high-quality performance analytics standards

Insight Generation & Decision Support

Analyse data from multiple sources (user, service, and operational data) to generate actionable insights
Translate complex data into clear narratives, dashboards, and recommendations
Support teams in designing and iterating services with measurable outcomes

Collaboration Across Digital Teams

Work closely with Product Managers, Delivery Managers, User Researchers, Designers, and Data Scientists
Provide guidance on measurement strategies and interpretation of results
Support decision-making in complex and ambiguous environments

Capability Building & Leadership

Coach and mentor analysts, ensuring quality and consistency in outputs
Contribute to and lead communities of practice within performance analytics
Define and promote standards, tools, and best practices

Required Skills & Experience:

Extensive experience in performance analysis for digital services, ideally within large-scale or complex environments
Strong expertise in designing performance measurement frameworks, KPIs, and user-focused metrics
Proven ability to generate insights from multiple data sources and provide data-driven recommendations
Strong stakeholder management and influencing skills, including engagement with senior leadership
Excellent communication and data storytelling skills
Advanced experience with analytical tools such as:
- SQL
- Web analytics platforms (e.g., Google Analytics)
- Dashboarding tools (e.g., Power BI, Looker Studio)

Desirable Experience:

Experience working on public sector or government digital services
Experience defining performance strategies across multiple teams or programmes
Experience mentoring or leading analyst teams
Experience working in hybrid or distributed delivery environments

Diversity & Inclusion

At Scrumconnect Consulting, we believe that diversity drives innovation and better outcomes. We are committed to fostering an inclusive environment where every individual is valued, respected, and supported.

We welcome applications from candidates of all backgrounds and actively encourage individuals from underrepresented groups, including women, people with disabilities, and diverse communities, as well as those seeking flexible working arrangements.

As a Disability Confident Level 1 employer, we are committed to providing reasonable adjustments throughout the recruitment process and during employment to ensure equal opportunities for all.

Apply Now

Refine Your Search

application support analyst jobs in bridgend, bge

Performance Analyst

User Researcher

Business Analyst

Consumer Support Analyst

Production Support Analyst

Senior Performance Analyst

Systems Support Developer / Analyst (Microsoft Dynamics 365)

EMEA Service Desk Analyst

Performance Analyst

External Identity Support Analyst (Cardiff)

Business Analyst

Service Designer

Product Analyst

Information Security Analyst - Cyber Threat Intelligence - 12 month FTC

IT Support Engineer

Project Manager

Senior Digital Business Analyst

Product Owner

Data Manager

Software Development Engineer in Test

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