incident manager Work, Jobs in bridgend (with Salaries)

Operations Manager
CanDo Laundry Services —Port Talbot
- £34,000 - £35,000 a year
- Full-time
- Management
- In-person
- Leadership
- Health & wellbeing programme
- Annual leave
Quick apply
12d
Assistant Operational Manager
Cardiff and Vale University Health Board —Cardiff
- £50,129 - £57,365 a year
- Full-time
- English
- Communication skills
8d
IT Service Improvement Manager
ivolve Care and Support —Swansea
- Full-time
- Analysis skills
- Continuous improvement
- IT
- Referral programme
Registered Manager
Touchstone Support Services —Bridgend
- From £37,500 a year
- Full-time
- Hybrid work
- Supervising experience
- Working with children
- IT
- Store discount
- Flexitime
Quick apply
6d
Depot Manager Role
Holt JCB —Port Talbot
- Full-time
- Management
SOC Analyst
CGI —Bridgend
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
Quick apply
Contact Centre Team Manager
BUUK Infrastructure —Cardiff
- £34,143 a year
- Hybrid work
- Microsoft Excel
- Management
- Customer service
8d
External Affairs Manager
Guide Dogs for the Blind Association —Cardiff
- £40,000 - £45,000 a year
- Monday to Friday
- Management
Support Team Manager
Mirus Wales —Swansea
- £34,730 a year
- Weekend availability
- Microsoft Outlook
- Management
- Organisational skills
- Annual leave
Area Security Manager
Mitie —Cardiff
- Weekend availability
- Management
- Military
- Team management
7d
Deputy Manager
Selco —Swansea
- Sales
- Communication skills
- Employee assistance programme
- Employee discount
Mental Health Liaison Practitioner
Cwm Taf Morgannwg University Health Board —Pontyclun
- £40,559 - £48,841 a year
- Part-time
- Hospital
- Organisational skills
- Communication skills
8d
CPC Recovery Driver
FMG Repair Services —Bridgend
- £13.79 an hour
- Annual leave
- Employee discount
Quick apply
1d
Policy Advisers
Food Standards Agency —Cardiff
- £34,955 - £42,236 a year
- Temporary
- Remote
- Presentation skills
12d
Plant Operations Manager
Stone Supplies Wales LTD —Cardiff
- £40,000 a year
- Full-time
- In-person
Quick apply
Care Home Operations Manager - Central
Barchester Healthcare —Grovesend
- Management
- Microsoft Office
- Travel
- Annual leave
- Employee discount
Quick apply
2d
OMC Security Operations Specialist
Vantage Data Centers UK Management Company Ltd —Newport
- Weekend availability
- Communication skills
Quick apply
Team Leader
Universal Retail Group Ltd —Bridgend
- £13.84 an hour
- Part-time
- Management
- Customer service
- Merchandising
- Free parking
- Store discount
Quick apply
4d
Assembly Line Supervisor
Marshall of Cambridge (Holdings) Limited —Merthyr Tydfil
- Up to £37,000 a year
- Full-time
- Assembly
- Continuous improvement
- Communication skills
14d
IT Service Delivery Manager
ARO —Cardiff
- £50,000 - £58,000 a year
- Full-time
- Hybrid work
- Customer service
- IT
- Communication skills
- Employee assistance programme
Quick apply
1d

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Operations Manager

CanDo Laundry Services -
Port Talbot

Quick apply

Job details

Full-time
£34,000 - £35,000 a year
12 days ago

Benefits

Health & wellbeing programme
Annual leave

Qualifications

Management
Operations management
Logistics
Performance management
Leadership

Full job description

Operations Manager

Reports to: General Manager

Role Purpose

To lead and integrate all production and transport operations at the Port Talbot site, ensuring safe, efficient, compliant, and cost-effective performance across the full operational workflow.

The Operations Manager is responsible for delivering daily service excellence, optimising labour and fleet utilisation, driving continuous improvement, and acting as Deputy to the General Manager in their absence.

Key Accountabilities

1. Operational Leadership

Lead the end-to-end site operation from goods-in through production to customer delivery.
Ensure production output aligns with transport scheduling and customer requirements.
Oversee daily production planning and route scheduling.
Maintain operational flow between departments to eliminate bottlenecks.
Deliver service in line with SLA, OTIF, and cost targets.
Assume full site responsibility when the General Manager is absent.

2. Production Management

Plan, coordinate and control the production process.
Ensure correct volumes are produced at agreed cost and quality standards.
Implement and drive LEAN principles and waste reduction.
Monitor and report on daily/weekly/monthly KPIs (PPOH, rewash %, cost per item, labour efficiency).
Coordinate Planned Preventative Maintenance (PPM).
Oversee housekeeping and hygiene standards.
Ensure H&S compliance across the production floor.
Create and manage staff rotas aligned to volume demands.
Lead performance reviews, 1-2-1s, return-to-work meetings and welfare matters.

3. Transport & Fleet Management

Plan and optimise delivery and collection routes.
Ensure fleet is maintained, compliant and fit for purpose.
Manage vehicle servicing, repairs, inspections and cost control.
Oversee driver scheduling, performance and training.
Ensure compliance with transport legislation (licensing, safety, environmental requirements).
Monitor fuel efficiency and transport cost KPIs.
Maintain accurate transport records and reporting.
Act as escalation point for customer transport-related issues.

4. People Leadership

Lead, motivate and develop production and transport teams.
Create a “One Team” culture across shifts and functions.
Identify skills gaps and implement structured training plans.
Manage absence, annual leave, performance and disciplinary processes.
Support succession planning and talent development.
Drive engagement and accountability at supervisor level.

5. Compliance & Governance

Ensure full compliance with:
Health & Safety legislation
Environmental standards
Transport regulations
Company policies and SOPs
Maintain audit readiness at all times.
Support implementation of competency assurance systems.

6. Financial & Commercial Awareness

Support the GM in achieving site budget targets.
Control labour, overtime, utilities, fuel spend and general operational costs.
Analyse performance data to drive cost improvements.
Identify operational savings and efficiency gains.
Contribute to annual budgeting and forecasting.

7. Continuous Improvement

Lead structured CI projects to improve efficiency and reduce waste.
Standardise best practice.
Improve labour productivity and vehicle utilisation.
Support digital systems and reporting improvements.

Authority & Deputising

In the absence of the General Manager, the Operations Manager will:

Hold full operational authority for the site.
Be responsible for production, transport, H&S and people matters.
Act as primary decision-maker for service continuity.
Escalate strategic or financial risks appropriately.

Key Performance Indicators

OTIF delivery %
PPOH / Labour productivity
Rewash %
Cost per item
Transport cost per mile
Fuel efficiency
H&S incidents
Customer service complaints
Fleet downtime %

Person Specification

Experience

2–4 years’ experience in a supervisory, team leader, or junior management role, ideally within production, logistics, transport, manufacturing, laundry, or another fast-paced operational environment.
Experience supporting the day-to-day running of a team, shift, department, or operational area.
Some experience with people management processes, such as absence, performance, training, return-to-work meetings, or team briefings, with support from a senior manager where required.
Exposure to planning, scheduling, productivity, quality, or service delivery targets.
Experience in transport, fleet, or route planning would be advantageous but is not essential.

Skills

Strong planning and scheduling capability.
Data-driven decision making.
Financial awareness.
Ability to lead change.
Clear and decisive communication style.
High resilience under operational pressure.

Qualifications and Development

The following qualifications would be advantageous but are not essential:

IOSH, NEBOSH, or other health and safety training
ILM or equivalent leadership qualification
Transport compliance training or CPC awareness
We are more interested in finding someone with the right attitude, operational understanding, leadership potential, and willingness to learn. Where the successful candidate does not already hold relevant qualifications, the Company will support them to work towards appropriate training and qualifications as part of their development plan, where required for the role.

Pay: £34,000.00-£35,000.00 per year

Benefits:

Health & wellbeing programme

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

incident manager jobs in bridgend

Operations Manager

Assistant Operational Manager

IT Service Improvement Manager

Registered Manager

Depot Manager Role

SOC Analyst

Contact Centre Team Manager

External Affairs Manager

Support Team Manager

Area Security Manager

Deputy Manager

Mental Health Liaison Practitioner

CPC Recovery Driver

Policy Advisers

Plant Operations Manager

Care Home Operations Manager - Central

OMC Security Operations Specialist

Team Leader

Assembly Line Supervisor

IT Service Delivery Manager

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