Insurance claims Work, Jobs in Bridgend (with Salaries)

Customer Service Representative
IQUW Group —Swansea
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Employee assistance programme
Dental Receptionist
Park Street Dental —Bridgend
- £12.71 an hour
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Employee discount
- Sick pay
Quick apply
5d
Customer Experience Adviser - Sensitive Claims
LegalAndGeneral —Cardiff
- £24,720 a year
- Full-time
- Hybrid work
- Communication skills
- Employee discount
Quick apply
3d
Customer Service Representative
ERS Administration Services —Swansea
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Employee assistance programme
Business Support Administrator
Tokio Marine HCC —Bridgend
- Full-time
- Microsoft Excel
- Microsoft Office
- Communication skills
1d
Customer Experience Adviser - Sensitive Claims
Legal & General Investment Management —Cardiff
- £24,720 a year
- Communication skills
- Employee discount
3d
Paralegal - Insurance Litigation
DAC Beachcroft —Newport
- Analysis skills
- Communication skills
Quick apply
Adjusting Executive
Sedgwick —Cardiff
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
Paralegal - Asbestos
Thompsons Solicitors —Grangetown
- £27,690 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
11d
Paralegal - Corporate Insurance and Risk
DAC Beachcroft —Newport
- Hybrid work
- Organisational skills
Quick apply
5d
Transport Co-ordinator
The Game Collection —Swansea
- £29,000 - £31,000 a year
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
Quick apply
Claims Training Coach
DAS UK Group —Bedwas
- Hybrid work
- Mentoring
- Organisational skills
- Financial services
- Employee discount
Counter Fraud Technical Lead
IQUW Group —Swansea
- Full-time
- Hybrid work
- Management
PI & Counter Fraud Operations Manager
ERS Administration Services —Swansea
- Full-time
- Management
- Leadership
Underwriting Auditor
LegalAndGeneral —Cardiff
- Full-time
- Hybrid work
- Analysis skills
- Employee discount
Quick apply
10d
Customer Experience Coordinator
BELFOR —Cardiff
- Microsoft Excel
- Customer service
- IT
- Annual leave
- Employee assistance programme
Procurement Excellence and Data Lead
Tokio Marine HCC —Bridgend
- Full-time
- Contracts
PI & Counter Fraud Operations Manager
IQUW Group —Swansea
- Full-time
- Management
- Leadership
Counter Fraud Technical Lead
ERS Administration Services —Swansea
- Full-time
- Hybrid work
- Management
Paralegal - Complex Injury
DAC Beachcroft —Newport
- Organisational skills
- Communication skills
Quick apply

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Customer Service Representative

IQUW Group
Swansea

Apply Now

Job details

Permanent | Full-time

Benefits

Employee assistance programme

Qualifications

Customer service
Organisational skills
Communication skills

Full job description

Overview:

About us

ERS Syndicate 218 at Lloyds is managed by Starr. We are the UK’s largest specialist motor insurer with an A+ rating and have been making motoring passions and livelihoods possible since 1946. We work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer’s needs.

Starr is a global insurance and investment organisation providing property and casualty insurance solutions to business and industry. Starr has grown into one of the world’s fastest‑expanding insurance organisations, writing business in 128 countries across six continents. Our talented and experienced associates manage risk and ultimately support the profitable growth of organisations in a dynamic, competitive and ever-changing marketplace. Join us and become part of our talented and passionate workforce.

The role

We are looking for Customer Service Representatives who are passionate about delivering an outstanding service to our customers to join our Claims or Underwriting Teams. If you are self-motived, have great communication skills and a desire to achieve then this may be the role for you.

Following a period of training, you will join our friendly team on the telephones providing excellent customer service. You will contribute to ensuring that our customers have a straightforward, welcoming, and unique experience by utilising cutting-edge technologies in our contact centre here in Swansea.

We currently operate a hybrid working model. This entails 3 days per week collaborating with colleagues in the office, and 2 days working from home.

Key responsibilities

Work with insurance brokers and direct clients to handle enquiries.
Respond to customer and broker queries.
Provide accurate information to customers and brokers about their insurance policy.

Maintain effective working relationships with brokers and customers.
Produce documentation, creating and issuing correspondence to customers and brokers.
Build your knowledge of our products and services to become a subject matter expert.
Play your part in a culture of change as an individual and as a team member.

Essential qualifications, skills and experience

This role would suit anyone that has an interest in providing positive outcomes to colleagues and customers and we would like to hear from you if you are interested to hear more on this role. Helpful experience for this role will include:

The ability to work, both, as part of a team and independently
A set of interpersonal skills that enable you to work successfully with customers by phone or correspondence.
A keen eye for detail and high level of accuracy
A deep understanding of what good customer service involves.
Excellent organisational skills and the ability to prioritise.
The drive to continually improve the way we work and the services we provide.

Core behavioural competencies

Analysis and decision making
Relationships
Performance focus
Communication and influence
Resilience and adaptability

Benefits

Competitive Benchmarked Salary
25 days holiday
Discretionary bonus scheme
Employee assistance programme
Annual holiday buy (up to 3 extra days)
Salary sacrifice benefits
Annual benefits reviews
The option for professional qualifications and study support

Starr is an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.

#ERSLI

Apply Now

Refine Your Search

insurance claims jobs in bridgend

Customer Service Representative

Dental Receptionist

Customer Experience Adviser - Sensitive Claims

Customer Service Representative

Business Support Administrator

Customer Experience Adviser - Sensitive Claims

Paralegal - Insurance Litigation

Adjusting Executive

Paralegal - Asbestos

Paralegal - Corporate Insurance and Risk

Transport Co-ordinator

Claims Training Coach

Counter Fraud Technical Lead

PI & Counter Fraud Operations Manager

Underwriting Auditor

Customer Experience Coordinator

Procurement Excellence and Data Lead

PI & Counter Fraud Operations Manager

Counter Fraud Technical Lead

Paralegal - Complex Injury

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